Support intro
Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 25.0.3
Operating system and version (eg, Ubuntu 20.04): dont know
Apache or nginx version (eg, Apache 2.4.25): dont know
PHP version (eg, 7.4): 8.0
The issue you are facing: Problems with the NextCloud WebDav in Windows 10
Is this the first time you’ve seen this error? (Y):
Steps to replicate it:
- Mount NextCloud WebDav in WindowsExplorer
- Try to copy some Files to the WebDav, wich are bigger than the free space on your C: Drive
The output of your Nextcloud log in Admin > Logging:
Keine Server-Log-Dateien
Alles funktioniert gut
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
I have no access to this
The output of your Apache/nginx/system log in /var/log/____
:
I have no access to this
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
I have no access to this
Hey,
sorry, I’m new here. I son’t know how this works.
I try to explain my problem.
I have a NexCloud on admin Level. It runs on a 1TB StorageBox. I have no Access to the server or config Files.
That is ok for me. NextCloud is runnning smooth, everything fast and stable.
Just one thing: I have a problem with WebDav. I can mount and use it in Windows Rxplorer in Windows 10. But just with the size, that my C: drive is having free space.
At the moment, just 19GB are free on my C: Drive. So I can not copy 5 Files on my WebDav (1TB), wich together are 26GB big. I can coby Files that are 18GB together.
For me this is a big problem. I searched the internet but don’t found a solution.
(Sorry for my bad Englisch. I’m German and rty my very best)