NextcloudPi keeps wiping external storage

It’s an almost constant thing now, ever since this install it’s been periodically wiping itself.

Just got it working after correcting the Apache config and it’s done it again, it’s also saying that I don’t have permission to upload files.

Any help would be greatly appreciated :slight_smile:

How did you install it?
What’s your setup?
What are you trying to do?
What does the logs say?

ncp-report
journalctl -xe

Logs are located at /var/log or on the external drive if you’ve configured it to be there

Installed through the NextcloudPi image on a Raspberry Pi 4 2GB RAM (Debian 11) . I’m trying to keep the drive usable on my NC cloud file system without it wiping it or having permission issues

!! Journal XE !!

░░ The leading process of the session is 1895927.
Sep 09 10:57:21 tobleronepi systemd[1]: Started Session>
░░ Subject: A start job for unit session-7314.scope has>
░░ Defined-By: systemd
░░ Support: https://www.debian.org/support
░░
░░ A start job for unit session-7314.scope has finished>
░░
░░ The job identifier is 602613.
Sep 09 10:57:21 tobleronepi sshd[1895927]: User child i>
Sep 09 10:57:21 tobleronepi sshd[1895960]: Starting ses>
Sep 09 10:57:55 tobleronepi sudo[1895988]: pi : T>
Sep 09 10:57:55 tobleronepi sudo[1895988]: pam_unix(sud>
Sep 09 10:57:55 tobleronepi sudo[1896006]: root : T>
Sep 09 10:57:55 tobleronepi sudo[1896006]: pam_unix(sud>
Sep 09 10:57:56 tobleronepi sudo[1896006]: pam_unix(sud>
Sep 09 10:57:56 tobleronepi sudo[1896055]: root : T>
Sep 09 10:57:56 tobleronepi sudo[1896055]: pam_unix(sud>
Sep 09 10:57:57 tobleronepi sudo[1896055]: pam_unix(sud>
Sep 09 10:57:57 tobleronepi sudo[1896072]: root : T>
Sep 09 10:57:57 tobleronepi sudo[1896072]: pam_unix(sud>
Sep 09 10:57:58 tobleronepi sudo[1896072]: pam_unix(sud>
Sep 09 10:58:04 tobleronepi sudo[1896139]: root : T>
Sep 09 10:58:04 tobleronepi sudo[1896139]: pam_unix(sud>
Sep 09 10:58:04 tobleronepi sudo[1896139]: pam_unix(sud>
Sep 09 10:58:04 tobleronepi sudo[1895988]: pam_unix(sud>
Sep 09 11:00:01 tobleronepi CRON[1896154]: pam_unix(cro>
Sep 09 11:00:01 tobleronepi CRON[1896155]: (www-data) C>
Sep 09 11:00:01 tobleronepi CRON[1896154]: pam_unix(cro>
lines 2805-2833/2833 (END)

!! NCP-report !!

NextCloudPi diagnostics

NextCloudPi version v1.49.0
NextCloudPi image NextCloudPi_08-16-22
OS Debian GNU/Linux 11. 5.15.56-v8+ (aarch64)
automount no
USB devices sda sdb
datadir /var/www/nextcloud/data
data in SD yes
data filesystem ext2/ext3
data disk usage 6.4G/29G
rootfs usage 6.4G/29G
swapfile /var/swap
dbdir /var/lib/mysql
Nextcloud check ok
Nextcloud version 24.0.3.2
HTTPD service up
PHP service up
MariaDB service up
Redis service up
HPB service up
Postfix service up
internet check ok
port check 80 open
port check 443 open
IP ***REMOVED SENSITIVE VALUE***
gateway ***REMOVED SENSITIVE VALUE***
interface eth0
certificates ***REMOVED SENSITIVE VALUE***
NAT loopback yes
uptime 17days

Nextcloud configuration

{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": {
"0": "localhost",
"7": "nextcloudpi",
"5": "nextcloudpi.local",
"8": "nextcloudpi.lan",
"3": "[cloud.morewebsitesaboutbuildingsandfood.com](http://cloud.morewebsitesaboutbuildingsandfood.com)",
"11": "86.17.68.198",
"1": "192.168.0.44",
"14": "tobleronepi",
"2": "[cloud.morewebsitesaboutbuildingsandfood.com](http://cloud.morewebsitesaboutbuildingsandfood.com)"
},
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "24.0.3.2",
"overwrite.cli.url": "https:\/\/[cloud.morewebsitesaboutbuildingsandfood.com](http://cloud.morewebsitesaboutbuildingsandfood.com)\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"tempdirectory": "\/var\/www\/nextcloud\/data\/tmp",
"mail_smtpmode": "sendmail",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"overwriteprotocol": "https",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/"
}
}

HTTPd logs

[Fri Sep 09 09:13:51.392955 2022] [ssl:emerg] [pid 1889285:tid 547600127040] AH02311: Fatal error initialising mod_ssl, exiting. See /var/log/apache2/nc-error.log for more information
AH00016: Configuration Failed
[Fri Sep 09 09:15:30.936052 2022] [ssl:warn] [pid 1889840:tid 548250084416] AH01909: localhost:4443:0 server certificate does NOT include an ID which matches the server name
[Fri Sep 09 09:15:30.970846 2022] [ssl:warn] [pid 1889841:tid 548250084416] AH01909: localhost:4443:0 server certificate does NOT include an ID which matches the server name
[Fri Sep 09 09:15:30.973239 2022] [core:warn] [pid 1889841:tid 548250084416] AH00098: pid file /var/run/apache2/apache2.pid overwritten -- Unclean shutdown of previous Apache run?
[Fri Sep 09 09:15:30.975947 2022] [mpm_event:notice] [pid 1889841:tid 548250084416] AH00489: Apache/2.4.54 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri Sep 09 09:15:30.976055 2022] [core:notice] [pid 1889841:tid 548250084416] AH00094: Command line: '/usr/sbin/apache2'

Database logs

tail: cannot open '/var/log/mysql/*.log' for reading: No such file or directory

Nextcloud logs

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{"reqId":"YwLXr-b15HE-k1hLLM8GewAAABM","level":3,"time":"2022-08-22T01:11:13+00:00","remoteAddr":"86.17.68.198","user":"ncp","app":"no app in context","method":"PUT","url":"/remote.php/dav/uploads/ncp/d25e52cc0789154822b01cb1adb82ba9/0000000000000000-0000000005544949","message":"Expected filesize of 5544949 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 4448256 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.21.0","version":"24.0.3.2","exception":{"Exception":"Sabre\\DAV\\Exception\\BadRequest","Message":"Expected filesize of 5544949 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 4448256 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":164,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/UploadFolder.php","line":45,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1098,"function":"createFile","class":"OCA\\DAV\\Upload\\UploadFolder","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":352,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":166,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","Line":297,"CustomMessage":"--"}}
{"reqId":"JhEUm71NpDSlaCaDXM6O","level":2,"time":"2022-08-23T05:25:46+00:00","remoteAddr":"","user":"--","app":"appstoreFetcher","method":"","url":"--","message":"Could not connect to appstore: cURL error 28: Failed to connect to [apps.nextcloud.com](http://apps.nextcloud.com) port 443: Connection timed out (see [https://curl.haxx.se/libcurl/c/libcurl-errors.html](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://apps.nextcloud.com/api/v1/apps.json](https://apps.nextcloud.com/api/v1/apps.json)","userAgent":"--","version":"24.0.3.2","data":{"app":"appstoreFetcher"}}
{"reqId":"YwUIDVwf2v6H3TZh9Ez5HgAAUAY","level":3,"time":"2022-08-23T17:02:05+00:00","remoteAddr":"194.125.105.164","user":"Ainsley","app":"PHP","method":"GET","url":"/ocs/v2.php/search/providers/notes/search?term=Jack&from=%2Fapps%2Ffiles%2F%3Fdir%3D%2F%26view%3Drecent","message":"Undefined variable: folder at /var/www/nextcloud/apps/notes/lib/Service/NoteUtil.php#154","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","exception":{"Exception":"Error","Message":"Undefined variable: folder at /var/www/nextcloud/apps/notes/lib/Service/NoteUtil.php#154","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/notes/lib/Service/NoteUtil.php","line":154,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/NotesService.php","line":153,"function":"getOrCreateFolder","class":"OCA\\Notes\\Service\\NoteUtil","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/NotesService.php","line":30,"function":"getNotesFolder","class":"OCA\\Notes\\Service\\NotesService","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/NotesService.php","line":69,"function":"getAll","class":"OCA\\Notes\\Service\\NotesService","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/AppInfo/SearchProvider.php","line":52,"function":"search","class":"OCA\\Notes\\Service\\NotesService","type":"->"},{"file":"/var/www/nextcloud/lib/private/Search/SearchComposer.php","line":160,"function":"search","class":"OCA\\Notes\\AppInfo\\SearchProvider","type":"->"},{"file":"/var/www/nextcloud/core/Controller/UnifiedSearchController.php","line":115,"function":"search","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"search","class":"OC\\Core\\Controller\\UnifiedSearchController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/ocs/v1.php","line":62,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/ocs/v2.php","line":23,"args":["/var/www/nextcloud/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
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{"reqId":"4UDbFDscTF9xViGw4Zdy","level":2,"time":"2022-08-24T05:26:14+00:00","remoteAddr":"","user":"--","app":"appstoreFetcher","method":"","url":"--","message":"Could not connect to appstore: cURL error 28: Operation timed out after 60000 milliseconds with 0 bytes received (see [https://curl.haxx.se/libcurl/c/libcurl-errors.html](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://apps.nextcloud.com/api/v1/apps.json](https://apps.nextcloud.com/api/v1/apps.json)","userAgent":"--","version":"24.0.3.2","data":{"app":"appstoreFetcher"}}
{"reqId":"IjQkRZ40fae0m8yYucun","level":2,"time":"2022-08-25T05:25:44+00:00","remoteAddr":"","user":"--","app":"appstoreFetcher","method":"","url":"--","message":"Could not connect to appstore: cURL error 28: Failed to connect to [apps.nextcloud.com](http://apps.nextcloud.com) port 443: Connection timed out (see [https://curl.haxx.se/libcurl/c/libcurl-errors.html](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://apps.nextcloud.com/api/v1/apps.json](https://apps.nextcloud.com/api/v1/apps.json)","userAgent":"--","version":"24.0.3.2","data":{"app":"appstoreFetcher"}}
{"reqId":"PGUsglQejMKfCnj9EIvU","level":2,"time":"2022-08-31T05:25:44+00:00","remoteAddr":"","user":"--","app":"appstoreFetcher","method":"","url":"--","message":"Could not connect to appstore: cURL error 28: Failed to connect to [apps.nextcloud.com](http://apps.nextcloud.com) port 443: Connection timed out (see [https://curl.haxx.se/libcurl/c/libcurl-errors.html](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://apps.nextcloud.com/api/v1/apps.json](https://apps.nextcloud.com/api/v1/apps.json)","userAgent":"--","version":"24.0.3.2","data":{"app":"appstoreFetcher"}}
{"reqId":"t5J7et6B5Chk7LgNz6l9","level":2,"time":"2022-09-04T05:26:14+00:00","remoteAddr":"","user":"--","app":"appstoreFetcher","method":"","url":"--","message":"Could not connect to appstore: cURL error 28: Operation timed out after 60000 milliseconds with 0 bytes received (see [https://curl.haxx.se/libcurl/c/libcurl-errors.html](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://apps.nextcloud.com/api/v1/apps.json](https://apps.nextcloud.com/api/v1/apps.json)","userAgent":"--","version":"24.0.3.2","data":{"app":"appstoreFetcher"}}
{"reqId":"CKC2bNCJLwdtFaR9cIFV","level":2,"time":"2022-09-05T05:25:43+00:00","remoteAddr":"","user":"--","app":"appstoreFetcher","method":"","url":"--","message":"Could not connect to appstore: cURL error 28: Failed to connect to [apps.nextcloud.com](http://apps.nextcloud.com) port 443: Connection timed out (see [https://curl.haxx.se/libcurl/c/libcurl-errors.html](https://curl.haxx.se/libcurl/c/libcurl-errors.html)) for [https://apps.nextcloud.com/api/v1/apps.json](https://apps.nextcloud.com/api/v1/apps.json)","userAgent":"--","version":"24.0.3.2","data":{"app":"appstoreFetcher"}}

Thank you for the info :pray:

I don’t know, have you or are you trying to make changes to the apache2 virtualhost files?

Edit: my bad, I’m writing this when I have the time at work right now, I saw you mentioned this in this first post

You should be able to find more information in the logfile mentioned

See /var/log/apache2/nc-error.log

Edit: I also noticed something else browsing the nextcloud log when I had a moment

{"reqId":"YwLXr-b15HE-k1hLLM8GewAAABM","level":3,"time":"2022-08-22T01:11:13+00:00","remoteAddr":"86.17.68.198","user":"ncp","app":"no app in context","method":"PUT","url":"/remote.php/dav/uploads/ncp/d25e52cc0789154822b01cb1adb82ba9/0000000000000000-0000000005544949","message":"Expected filesize of 5544949 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 4448256 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.21.0","version":"24.0.3.2","exception":{"Exception":"Sabre\\DAV\\Exception\\BadRequest","Message":"Expected filesize of 5544949 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 4448256 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side.","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":164,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/UploadFolder.php","line":45,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1098,"function":"createFile","class":"OCA\\DAV\\Upload\\UploadFolder","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":352,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":166,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","Line":297,"CustomMessage":"--"}}

There seems to be issues writing to your external storage or you’re experiencing network issues.

So your first post is most likely right about permissions issues :slightly_smiling_face:

Have you tried to set permissions or ownership for www-data user on the external drive?

Like sudo chown -R www-data:www-data /media/USBdrive/ncdata

I don’t know the permissions levels off-hand from my memory :pray: I think it should be chmod 0750 but I could be wrong. Look around in the NCP documentation category on this forum, if I’m not mistaken, it does say in one of the articles

Hey, appreciate you taking your free time out of work for this :slight_smile:

I did change some apache2 virtual host files, I tried to host two sites but it didnt work (apache kept failing) so I reverted it, might have some unfinished changes to revert then.

That something else browsing the logs might be Webmin, I use it to browse, edit and find files a lot.

Speaking of webmin, opened it up now to find the External storage path and saw this. I don’t believe that it’s accessible from the web but would this prove otherwise?

I’ve only got the neccesary HTTPS and VPN ports open on the server

Appears to be entering through a tun0 network interface

LOG FILE /var/log/apache2/nc-error.log

[Sat Sep 10 21:34:43.199522 2022] [proxy_fcgi:error] [pid 1929665:tid 546836558208] (70007)The timeout specified has expired: [client 213.205.192.72:39733] AH01075: Error dispatching request to : (reading input brigade)

Fingers crossed it doesnt do it again

1 Like

Alright, glad it seems to be working again :slightly_smiling_face:

I don’t know if it will be the same for you but, if you want to host 2 sites, the easiest way to do it, that I would recommend, is to use docker containers or VM’s and a reverse proxy. Then you have your reverse proxy in one container that redirects traffic to the other two, one which is Nextcloudpi and the other one your other site

Personally I’ve used Caddy for this, I really like it, I’ve had upwards 12, if not more, different sites or services/apps behind a caddy reverse proxy at one point

Might be the way to go for you as well? I don’t know how familiar you are with Linux, webservers and other such things tho

Oh yeah, could do that. Just been learning as I’ve been going along, yet to conquer the reverse proxy yet though so maybe the time has come.

Will definitely look into Caddy, thanks!

Hey, a similar issue arose, I tried to let someone filedrop into a folder on that external drive but they keep getting ‘could not upload “filename”’ error, however they can upload to the internal storage.

Do you have any idea what might be causing this? Seems like I can use the external storage fine

I don’t know, off the top of my head, the first thing that comes to mind is that it’s a permissions issue since they can upload to one location but not another. How are they uploading the file? Have they signed in and uploaded it on their user or how are they doing it?

Also, check all the logs and ncp-report, there usually is a line or two somewhere that tells you what’s wrong or at least where something went wrong ^^

Just through the filedrop folder share option, no sign in required.

(More Websites About Buildings And Food)

NCP-REPORT
(I’m struggling to make heads or tales of it)

pi@tobleronepi:/$ sudo ncp-report
<–! Paste this in GitHub report →

NextCloudPi diagnostics

NextCloudPi version  v1.49.1
NextCloudPi image    NextCloudPi_08-16-22
OS                   Debian GNU/Linux 11. 5.15.61-v8+ (aarch64)
automount            no
USB devices          sda sdb
datadir              /var/www/nextcloud/data
data in SD           yes
data filesystem      ext2/ext3
data disk usage      17G/29G
rootfs usage         17G/29G
swapfile             /var/swap
dbdir                /var/lib/mysql
Nextcloud check      ok
Nextcloud version    24.0.3.2
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          up
Postfix service      up
Internet check       ok
public IP            ***REMOVED SENSITIVE VALUE***
public IP            ***REMOVED SENSITIVE VALUE***
Port check 80        open (ipv4)
Port check 443       open (ipv4)
IP                   ***REMOVED SENSITIVE VALUE***
Gateway              192.168.0.1
Interface            eth0
certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         yes
Uptime               11:03

Nextcloud configuration

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "0": "localhost",
            "7": "nextcloudpi",
            "5": "nextcloudpi.local",
            "8": "nextcloudpi.lan",
            "3": "cloud.morewebsitesaboutbuildingsandfood.com",
            "11": "86.17.68.198",
            "1": "192.168.0.44",
            "14": "tobleronepi",
            "2": "cloud.morewebsitesaboutbuildingsandfood.com"
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.3.2",
        "overwrite.cli.url": "https:\/\/cloud.morewebsitesaboutbuildingsandfood.com\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "tempdirectory": "\/var\/www\/nextcloud\/data\/tmp",
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "overwriteprotocol": "https",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "htaccess.RewriteBase": "\/"
    }
}

HTTPd logs

[Thu Sep 15 11:04:44.196724 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/poweroff.svg failed, reason: unable to get the remote host name
[Thu Sep 15 11:04:44.196956 2022] [authz_host:error] [pid 1106:tid 548068299136] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/defaults.svg failed, reason: unable to get the remote host name
[Thu Sep 15 11:04:44.290227 2022] [authz_host:error] [pid 1106:tid 548059898240] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/nc-button.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.290227 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/dashboard.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.290583 2022] [authz_host:error] [pid 1106:tid 548051497344] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/settings-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.290584 2022] [authz_host:error] [pid 1106:tid 548118663552] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/defaults-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.290854 2022] [authz_host:error] [pid 1106:tid 548068299136] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/search.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.291320 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/logs.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.291957 2022] [authz_host:error] [pid 1106:tid 548085092736] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/wizard.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.292293 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/info-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.292452 2022] [authz_host:error] [pid 1106:tid 548059898240] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/files.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:04:44.299264 2022] [authz_host:error] [pid 1106:tid 548059898240] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Thu Sep 15 11:04:44.302732 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Thu Sep 15 11:04:44.537311 2022] [authz_host:error] [pid 1106:tid 548085092736] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Thu Sep 15 11:04:53.624840 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Thu Sep 15 11:04:53.649375 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Thu Sep 15 11:06:17.978513 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/info.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css
[Thu Sep 15 11:06:19.947820 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Thu Sep 15 11:09:51.113406 2022] [authz_host:error] [pid 1106:tid 548101878144] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Thu Sep 15 11:10:49.673352 2022] [authz_host:error] [pid 1106:tid 548051497344] [client 192.168.0.10:63815] AH01753: access check of 'localhost' to /img/green-circle.svg failed, reason: unable to get the remote host name, referer: https://192.168.0.44:4443/css/ncp.css

Database logs

tail: cannot open '/var/log/mysql/*.log' for reading: No such file or directory

Nextcloud logs

{"reqId":"YyI8UO3qNUWb0ytfEl8rTAAATQQ","level":3,"time":"2022-09-14T20:40:49+00:00","remoteAddr":"24.117.13.12","user":"--","app":"no app in context","method":"PUT","url":"/public.php/webdav/wooyeah.jpg","message":"","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0","version":"24.0.3.2","exception":{"Exception":"OCP\\Files\\NotPermittedException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Metadata/Provider/ExifProvider.php","line":19,"function":"fopen","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/nextcloud/lib/private/Metadata/MetadataManager.php","line":76,"function":"execute","class":"OC\\Metadata\\Provider\\ExifProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Metadata/FileEventListener.php","line":101,"function":"generateMetadata","class":"OC\\Metadata\\MetadataManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/ServiceEventListener.php","line":87,"function":"handle","class":"OC\\Metadata\\FileEventListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":251,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":73,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":88,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/EventDispatcher/EventDispatcher.php","line":100,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/HookConnector.php","line":118,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Hook.php","line":106,"function":"postWrite","class":"OC\\Files\\Node\\HookConnector","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":472,"function":"emit","class":"OC_Hook","type":"::"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":399,"function":"emitPostHooks","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":164,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1098,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":504,"function":"createFile","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v1/publicwebdav.php","line":113,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/public.php","line":80,"args":["/var/www/nextcloud/apps/dav/appinfo/v1/publicwebdav.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Files/Node/File.php","Line":118,"CustomMessage":"--"}}
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Yeah, it’s a permissions issue

Also, your data directory is in /var/www which would be on the SD card and not the external USB drive, being only 29GB

Since it seems to be troubling to configure an SD card and external drive for you, have you considered just installing it directly on your external drive and boot directly from that, skipping the SD card?

Then it should work just like a normal install directly on the SD card, except it’s on the external drive instead

Note: You need to check if you have the supported EEPROM for this and change the boot order

There are articles about this in the NCP documentation category here on the forum

They’re also indexed at

https://docs.nextcloudpi.com

Yeah, I might just do that. Would simplify things a lot more.

EEPROM? I assume this would be on the PI4 board itself?

It’s essentially the bootloader & yes, for the RPi4, it’s on the device. Previous models use a binary in the boot filesystem

You can change the boot order in raspi-config or raspberry pi imager, you can find more info below from the raspberry pi documentation

Seems to have worked a treat thanks! A lot easier than I thought it would have been :slight_smile:

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