Support intro
Sorry to hear you’re facing problems.
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can.
The Basics
- Nextcloud Server version (e.g., 29.x.x):
30.0.1 - 30.0.1.2
- Operating system and version (e.g., Ubuntu 24.04):
Linux 6.6.45-current-bcm2711 aarch64
- Web server and version (e.g, Apache 2.4.25):
Apache (fpm-fcgi)
- Reverse proxy and version _(e.g. nginx 1.27.2)
- ``
- PHP version (e.g, 8.3):
Version: 8.3.12
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
when replacing instance
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
NCP
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
replace me
Summary of the issue you are facing:
I was having issues with my previous instance so decided to replace it. I am very much a nub at this. I formated my sd card and flashed the new instance. Everything appeared to load well and I got everything going. The problem started when i went to mount my previous usb drive. It appeared to mount and I can see it on the systems page " sda1
Mount: /media/myCloudDrive
Filesystem: btrfs
Size: 929.94 GB
Available: 878.90 GB
Used: 6% (51.04 GB)"
but I have no access to it. I cannot find the directory information on it, as I want to use it again for my database. It has all my previous data stored on it. Apart from this the instance is working fine. There are probably many things I should have done before just replacing the instance.
[…]
Steps to replicate it (hint: details matter!):
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log
located in your data directory). Feel free to use a pastebin/gist service if necessary.
Message
Log entry actions
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:23:03 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:52 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:51 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:47 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:44 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:42 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:37 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:33 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:32 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:22 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:12 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:01 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:22:01 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:51 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:47 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:41 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:32 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:30 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:30 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:30 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:29 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:28 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:26 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:24 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:22 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:22 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:20 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:18 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:18 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:15 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:13 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:11 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:09 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:08 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:07 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:04 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:02 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:21:00 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:58 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:58 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:56 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:53 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:51 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:49 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:48 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:47 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:45 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:42 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:40 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:39 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:38 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:38 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:36 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:34 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:31 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:29 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:28 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:27 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:25 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:22 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:20 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:18 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:18 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:18 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:18 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:16 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:14 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:11 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:09 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:07 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:07 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:05 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:03 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:01 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:20:00 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:58 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:57 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:56 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:54 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:52 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:49 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:47 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:47 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:45 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:43 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:41 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:38 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:37 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:37 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:36 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:34 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:32 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:30 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:27 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:27 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:25 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:23 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:21 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:19 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:17 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:16 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:14 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:12 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:10 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:08 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:07 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:05 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:03 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:19:01 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:59 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:57 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:57 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:54 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:52 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:50 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:48 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:46 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:46 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:43 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:41 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:39 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:37 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:36 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:35 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:32 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:30 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:28 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:26 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:26 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:24 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:18:24 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:17:28 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:17:24 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:17:22 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:17:20 PM
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Jan 1, 2025, 4:17:15 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
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Jan 1, 2025, 4:17:04 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:17:04 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:17:02 PM
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Jan 1, 2025, 4:16:57 PM
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Jan 1, 2025, 4:16:55 PM
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Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:16:46 PM
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Jan 1, 2025, 4:16:31 PM
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Jan 1, 2025, 4:16:26 PM
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Jan 1, 2025, 4:16:24 PM
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Jan 1, 2025, 4:16:24 PM
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Jan 1, 2025, 4:16:22 PM
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Jan 1, 2025, 4:16:15 PM
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Jan 1, 2025, 4:16:13 PM
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Jan 1, 2025, 4:16:11 PM
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Jan 1, 2025, 4:16:09 PM
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Jan 1, 2025, 4:16:07 PM
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Jan 1, 2025, 4:16:04 PM
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Jan 1, 2025, 4:16:02 PM
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Jan 1, 2025, 4:15:58 PM
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Jan 1, 2025, 4:15:53 PM
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Jan 1, 2025, 4:15:53 PM
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Jan 1, 2025, 4:15:31 PM
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Jan 1, 2025, 4:15:12 PM
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Jan 1, 2025, 4:14:48 PM
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Jan 1, 2025, 4:14:45 PM
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Jan 1, 2025, 4:14:39 PM
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Jan 1, 2025, 4:14:22 PM
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Jan 1, 2025, 4:14:19 PM
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Jan 1, 2025, 4:14:12 PM
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Jan 1, 2025, 4:14:12 PM
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Jan 1, 2025, 4:14:10 PM
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Jan 1, 2025, 4:14:08 PM
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Jan 1, 2025, 4:14:06 PM
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Jan 1, 2025, 4:14:06 PM
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Jan 1, 2025, 4:14:03 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:14:02 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:14:01 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:59 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:57 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:55 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:52 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:52 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:50 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:48 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:46 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:44 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:42 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:41 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:39 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:37 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:35 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:33 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:32 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:30 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:28 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:26 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:24 PM
Warning no app in context
Temporary directory /var/www/ncp-web/media/USBdrive/nextcloud/data/tmp is not present or writable
Jan 1, 2025, 4:13:22 PM
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system
or similar is best, but, if not possible, the contents of your config.php
file from /path/to/nextcloud
is fine (make sure to remove any identifiable information!):
Server configuration detail
Operating system: Linux 6.6.45-current-bcm2711 #2 SMP PREEMPT Fri Aug 16 20:53:33 UTC 2024 aarch64
Webserver: Apache (fpm-fcgi)
Database: mysql 10.11.6
PHP version: 8.3.12
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache
Nextcloud version: 30.0.1 - 30.0.1.2
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing status
List of activated apps
Enabled:
- activity: 3.0.0
- app_api: 4.0.0
- bruteforcesettings: 3.0.0
- calendar: 5.0.8
- circles: 30.0.0-dev
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.2
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- nextcloud_announcements: 2.0.0
- nextcloudpi: 0.0.2
- notes: 4.11.0
- notifications: 3.0.0
- notify_push: 0.7.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- previewgenerator: 99.99.99
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- support: 2.0.0
- survey_client: 2.0.0
- systemtags: 1.20.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- admin_audit
- encryption
- files_external
- suspicious_login
- twofactor_nextcloud_notification
- twofactor_totp
- updatenotification: 1.20.0
- user_ldap
Configuration (config/config.php)
{
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": {
"0": "localhost",
"7": "nextcloudpi",
"5": "nextcloudpi.local",
"8": "nextcloudpi.lan",
"3": "nextcloudpi",
"11": "206.83.103.1",
"1": "192.168.68.65",
"14": "nextcloudpi"
},
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "30.0.1.2",
"overwrite.cli.url": "https:\/\/nextcloudpi\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"tempdirectory": "\/var\/www\/ncp-web\/media\/USBdrive\/nextcloud\/data\/tmp",
"mail_smtpmode": "sendmail",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"overwriteprotocol": "https",
"maintenance": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"logfile": "\/var\/www\/ncp-web\/media\/USBdrive\/nextcloud\/data\/nextcloud.log"
}
Cron Configuration: Array
(
[backgroundjobs_mode] => cron
[lastcron] => 1735696803
)
External storages: files_external is disabled
Encryption: no
User-backends:
- OC\User\Database
Browser: Mozilla/5.0 (X11; Linux x86_64; rv:133.0) Gecko/20100101 Firefox/133.0
Apps
The output of occ app:list
(if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted text
formatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.