Nextcloud won't start, stuck on before-starting

ℹ️ Support
,
1

Nextcloud version (eg, 20.0.5): 27.0.1.2
Operating system and version (eg, Ubuntu 20.04): Unraid 6.11.5
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.57 (Debian)
PHP version (eg, 7.4): 8.2.14

The issue you are facing:
Nextcloud was working for years, untill december 2023, now Nextcloud won’t. The thing is I’ve done nothing, event didn’t update Nextcloud, just after server restarting it won’t start, logs says only:

AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 172.21.0.3. Set the 'ServerName' directive globally to suppress this message
[Thu Jan 11 10:19:36.261991 2024] [mpm_prefork:notice] [pid 1] AH00163: Apache/2.4.57 (Debian) PHP/8.2.14 configured -- resuming normal operations
[Thu Jan 11 10:19:36.262081 2024] [core:notice] [pid 1] AH00094: Command line: 'apache2 -D FOREGROUND'
=> Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/before-starting

I’ve tried to create empty .sh file in before-starting directory to check if something changes, so it said that empty sh file is skipped and stuck again. Dunno what should I do next, maybe someone have same experience?

Is this the first time you’ve seen this error? (Y/N): Y

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'htaccess.RewriteBase' => '/',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/var/www/html/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 => 
    array (
      'path' => '/var/www/html/custom_apps',
      'url' => '/custom_apps',
      'writable' => true,
    ),
  ),
  'instanceid' => '***',
  'passwordsalt' => '***',
  'secret' => '+***',
  'trusted_domains' => 
  array (
    0 => '192.168.1.4:32680',
    1 => 'nextcloud.***',
    2 => 'cloud.***',
  ),
  'forwarded_for_headers' => 
  array (
    0 => 'X-Forwarded-For',
    1 => 'HTTP_X_FORWARDED_FOR',
  ),
  'trusted_proxies' => 
  array (
    0 => '192.168.1.0/24',
  ),
  'datadirectory' => '/var/www/html/data',
  'dbtype' => 'mysql',
  'version' => '27.0.1.2',
  'overwrite.cli.url' => 'https://cloud.fraddy.tk',
  'updater.server.url' => 'https://updates.nextcloud.com/updater_server/',
  'installed' => true,
  'updater.secret' => '***',
  'maintenance' => false,
  'loglevel' => 2,
  'memories.exiftool' => '/var/www/html/custom_apps/memories/exiftool-bin/exiftool-amd64-glibc',
  'enabledPreviewProviders' => 
  array (
    0 => 'OC\\Preview\\Image',
    1 => 'OC\\Preview\\HEIC',
    2 => 'OC\\Preview\\TIFF',
    3 => 'OC\\Preview\\Movie',
    4 => 'OC\\Preview\\MKV',
    5 => 'OC\\Preview\\MP4',
    6 => 'OC\\Preview\\AVI',
  ),
  'preview_max_x' => 2048,
  'preview_max_y' => 2048,
  'memories.vod.path' => '/var/www/html/custom_apps/memories/exiftool-bin/go-vod-amd64',
  'theme' => '',
  'dbname' => '***',
  'dbhost' => '***',
  'dbuser' => '***',
  'dbpassword' => '***',
);

The output of your Apache/nginx/system log in /var/log/____:

Empty

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

Empty
2

That output you posted is not an error. Are you using entrypoint hook scripts (you’d know if you are)? If not, don’t put anything in those folders.

Can you post your Compose file?

3

Sure, here it is:

version: '2'

services:
  nextcloud:
    image: nextcloud
    restart: unless-stopped
#    logging:
#        driver: none
    ports:
      - 32680:80
    volumes:
      - /mnt/docker/appdata/nextcloud:/var/www/html
      - /mnt/user/Docker/nextcloud/data:/var/www/html/data
    environment:
      - MYSQL_PASSWORD=${MYSQL_PASSWORD}
      - MYSQL_DATABASE=ncdb
      - MYSQL_USER=nextcloud
      - MYSQL_HOST=db
      - PUID=33
      - PGID=33
  db:
    container_name: maria-db
    restart: unless-stopped
#    logging:
#        driver: none
    image: mariadb
    environment:
      MYSQL_ROOT_PASSWORD: ${MYSQL_ROOT_PASSWORD}
      MYSQL_DATABASE: ncdb
      MYSQL_USER: nextcloud
      MYSQL_PASSWORD: ${MYSQL_PASSWORD}
    volumes:
      - /mnt/docker/appdata/nextcloud/mariadb:/var/lib/mysql
4

Can you elaborate on what precisely you mean by “it won’t start”? What happens when you try to reach the URL for your NC Server?

Because like I said the log your showed doesn’t suggest there is a problem.

Can you post the last couple lines of your nextcloud.log?

I do see a serious problem in your volume setup in your Compose though:

  volumes:
      - /mnt/docker/appdata/nextcloud:/var/www/html

    volumes:
      - /mnt/docker/appdata/nextcloud/mariadb:/var/lib/mysql

Locating mariadb inside your Nextcloud installation folder is not supported. It’ll also wipe out your database volume[1]

[1] GitHub - nextcloud/docker: ⛴ Docker image of Nextcloud

5

When I open URL, browser says:

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

Nextcloud log for couple of hours contains 11 lines:

{"reqId":"MRHlCmX7cMsbTA1GlKDN","level":3,"time":"2024-01-13T20:32:48+00:00","remoteAddr":"162.158.170.218","user":"--","app":"index","method":"GET","url":"/index.php/204","message":"An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.27.0","version":"27.0.1.2","exception":{"Exception":"Doctrine\\DBAL\\Exception\\TableNotFoundException","Message":"An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","Code":1146,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1938,"function":"convert","class":"Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter","type":"->","args":[["Doctrine\\DBAL\\Driver\\PDO\\Exception"],["Doctrine\\DBAL\\Query"]]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1880,"function":"handleDriverException","class":"Doctrine\\DBAL\\Connection","type":"->","args":[["Doctrine\\DBAL\\Driver\\PDO\\Exception"],["Doctrine\\DBAL\\Query"]]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1105,"function":"convertExceptionDuringQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":[["Doctrine\\DBAL\\Driver\\PDO\\Exception"],"SELECT * FROM `oc_appconfig`",[],[]]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":261,"function":"executeQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":337,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":377,"function":"executeQuery","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":418,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":184,"function":"loadConfigValues","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":374,"function":"getApps","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":128,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":149,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":231,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":90,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":700,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1200,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":37,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php","Line":49,"Previous":{"Exception":"Doctrine\\DBAL\\Driver\\PDO\\Exception","Message":"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","Code":1146,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","line":76,"function":"new","class":"Doctrine\\DBAL\\Driver\\PDO\\Exception","type":"::","args":[["PDOException",["42S02",1146,"Table 'ncdb.oc_appconfig' doesn't exist"]]]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1100,"function":"query","class":"Doctrine\\DBAL\\Driver\\PDO\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`"]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":261,"function":"executeQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":337,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":377,"function":"executeQuery","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":418,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":184,"function":"loadConfigValues","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":374,"function":"getApps","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":128,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":149,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":231,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":90,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":700,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1200,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":37,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php","Line":28,"Previous":{"Exception":"PDOException","Message":"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","Code":"42S02","Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","line":71,"function":"query","class":"PDO","type":"->","args":["SELECT * FROM `oc_appconfig`"]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1100,"function":"query","class":"Doctrine\\DBAL\\Driver\\PDO\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`"]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":261,"function":"executeQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":337,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":377,"function":"executeQuery","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":418,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":184,"function":"loadConfigValues","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":374,"function":"getApps","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":128,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":149,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":231,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":90,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":700,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1200,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":37,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","Line":71}},"message":"An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","exception":{},"CustomMessage":"An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist"}}
{"reqId":"MRHlCmX7cMsbTA1GlKDN","level":3,"time":"2024-01-13T20:32:48+00:00","remoteAddr":"162.158.170.218","user":"--","app":"core","method":"GET","url":"/index.php/204","message":"Exception thrown: Doctrine\\DBAL\\Exception\\TableNotFoundException","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.27.0","version":"27.0.1.2","exception":{"Exception":"Doctrine\\DBAL\\Exception\\TableNotFoundException","Message":"An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","Code":1146,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1938,"function":"convert","class":"Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter","type":"->","args":[["Doctrine\\DBAL\\Driver\\PDO\\Exception"],["Doctrine\\DBAL\\Query"]]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1880,"function":"handleDriverException","class":"Doctrine\\DBAL\\Connection","type":"->","args":[["Doctrine\\DBAL\\Driver\\PDO\\Exception"],["Doctrine\\DBAL\\Query"]]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1105,"function":"convertExceptionDuringQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":[["Doctrine\\DBAL\\Driver\\PDO\\Exception"],"SELECT * FROM `oc_appconfig`",[],[]]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":261,"function":"executeQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":337,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":377,"function":"executeQuery","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":418,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":184,"function":"loadConfigValues","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":374,"function":"getApps","class":"OC\\AppConfig","type":"->","args":[]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":128,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":149,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":231,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":90,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":700,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1200,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":37,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php","Line":49,"Previous":{"Exception":"Doctrine\\DBAL\\Driver\\PDO\\Exception","Message":"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist","Code":1146,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","line":76,"function":"new","class":"Doctrine\\DBAL\\Driver\\PDO\\Exception","type":"::","args":[["PDOException",["42S02",1146,"Table 'ncdb.oc_appconfig' doesn't exist"]]]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1100,"function":"query","class":"Doctrine\\DBAL\\Driver\\PDO\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`"]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":261,"function":"executeQuery","class":"Doctrine\\DBAL\\Connection","type":"->","args":["SELECT * FROM `oc_appconfig`",[],[],null]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":337,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT * FROM 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Well, I can see problem now:

An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'ncdb.oc_appconfig' doesn't exist

I’ll try to google this problem, thank you.
MariaDb volume inside Nextcloud folder worked fine for a long time, there is not even any user rights problem with folders, they are separated. I agree that’s bad solution, but it makes it easier to backup data for me.