Nextcloud Talk App Android - Chats are invisible

ℹ️ Support 💬 Talk (spreed)
,
1

Hello there,
i am facing in issue with some Users in my Cloud using NC Talk on Android devices. When I login to their Accounts on a mobile device (tested only on Android) I no longer see the Chats. The only thing I see are grey bars. Is it possible that some users are blocked by NC to use the talk App on a Android Smartphone and if so how can the user get unblocked?
Is there anyone who had the same problem before?

Thank you!
Chris

2

Problem is solved.
The device could not load the chats because there were too many open chats at the same time.
Data overload?!

Greetings,
Chris