Nextcloud version (eg, 20.0.5) : 24.0
Operating system and version (eg, Ubuntu 20.04) : Debian 11
Apache or nginx version (eg, Apache 2.4.25) : Apache 2.4.53
PHP version (eg, 7.4) : 8.0
The issue you are facing:
Nextcloud is only loading when SSL is disabled.
When using SSL all requests take forever to load and get killed eventually due to the process timeout.
When disabling SSL everything works as expected again.
Is this the first time you’ve seen this error? (Y/N) : yes
Steps to replicate it:
Install Nextcloud + recommended apps
Works as expected
Enable SSL
Nextcloud is unresponsive and all requests take forever to load
The output of your Nextcloud log in Admin > Logging :
PASTE HERE
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocako3iqizmb',
'passwordsalt' => 'adsfadsfasfadsf',
'secret' => 'adsfadsfasfadsf',
'trusted_domains' =>
array (
0 => 'mydomain.com',
),
'datadirectory' => '/home/users/iankfufofu/www/data',
'dbtype' => 'mysql',
'version' => '24.0.0.12',
'overwrite.cli.url' => 'https://mydomain.com',
'dbname' => 'iankfufofu_db2',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'iankfufofu_db2',
'dbpassword' => 'xxxx',
'installed' => true,
);
The output of your Apache/nginx/system log in /var/log/____
:
No related errors
I think this is related to a missing requirements check for the default apps
opened 12:51PM - 09 May 22 UTC
bug
0. Needs triage
### ⚠️ This issue respects the following points: ⚠️
- [X] This is a **bug**, no… t a question or a configuration/webserver/proxy issue.
- [X] This issue is **not** already reported on Github _(I've searched it)_.
- [X] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).
### Bug description
When installing a new instance of Nextcloud it recommends the user to install a few selected default apps.
However Collabora as well as Collabora CODE Server don't seem to work in Shared Hosting environments as they require special php modules and elevated access.
Unfortunately Nextcloud still allows the user to install those apps, even if the requirements aren't met.
This results in nextcloud locking up after installation and loading extremely slow.
### Steps to reproduce
1. Install Nextcloud on Shared Hosting or on similar system which doesn't support Collabora
2. Enable the installation of the recommended default apps
3. Nextcloud will still try to install Collabora even tho the system doesn't meet the requirements
4. Nextcloud hangs after installation and all requests take extremely long5.
### Expected behavior
Nextcloud should check the system requirements before attempting or even suggesting an app to be installed after the initial setup screen.
### Installation method
Manual installation
### Operating system
_No response_
### PHP engine version
PHP 8.0
### Web server
Apache (supported)
### Database engine version
MariaDB
### Is this bug present after an update or on a fresh install?
Fresh Nextcloud Server install
### Are you using the Nextcloud Server Encryption module?
_No response_
### What user-backends are you using?
- [X] Default user-backend _(database)_
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Configuration report
```shell
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"iankfufofu.fra1.canvay.io"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "24.0.0.12",
"overwrite.cli.url": "https:\/\/asdfasd.canvay.io",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true
}
}
```
### List of activated Apps
```shell
Enabled:
- accessibility: 1.10.0
- activity: 2.16.0
- bruteforcesettings: 2.4.0
- calendar: 3.3.0
- circles: 24.0.0
- cloud_federation_api: 1.7.0
- comments: 1.14.0
- contacts: 4.1.0
- contactsinteraction: 1.5.0
- dashboard: 7.4.0
- dav: 1.22.0
- federatedfilesharing: 1.14.0
- federation: 1.14.0
- files: 1.19.0
- files_pdfviewer: 2.5.0
- files_rightclick: 1.3.0
- files_sharing: 1.16.2
- files_trashbin: 1.14.0
- files_versions: 1.17.0
- files_videoplayer: 1.13.0
- firstrunwizard: 2.13.0
- logreader: 2.9.0
- lookup_server_connector: 1.12.0
- mail: 1.12.0
- nextcloud_announcements: 1.13.0
- notifications: 2.12.0
- oauth2: 1.12.0
- password_policy: 1.14.0
- photos: 1.6.0
- privacy: 1.8.0
- provisioning_api: 1.14.0
- recommendations: 1.3.0
- richdocuments: 6.0.0
- richdocumentscode: 21.11.402
- serverinfo: 1.14.0
- settings: 1.6.0
- sharebymail: 1.14.0
- spreed: 14.0.0
- support: 1.7.0
- survey_client: 1.12.0
- systemtags: 1.14.0
- text: 3.5.1
- theming: 1.15.0
- twofactor_backupcodes: 1.13.0
- updatenotification: 1.14.0
- user_status: 1.4.0
- viewer: 1.8.0
- weather_status: 1.4.0
- workflowengine: 2.6.0
Disabled:
- admin_audit
- encryption
- files_external
- user_ldap
```
### Nextcloud Signing status
_No response_
### Nextcloud Logs
```shell
No log output
```
### Additional info
_No response_