Nextcloud Office timing out loading documents

[wwe]

Hello @fmemon,

welcome to the Nextcloud community!

@fmemon

i can curl nextcloud-aio-apache:23973 but the hosting/discovery endpoint times out

likely there is an issue with Collabora:

@fmemon

wsd-00007-00010 2026-03-09 05:58:57.146279 +0000 [ coolwsd ] ERR  creating usernamespace for mount user failed.| wsd/COOLWSD.cpp:1307
/usr/bin/coolmount: mount failed to bind [/opt/cool/systemplate] to [/opt/cool/child-roots/7-b2779eb8/cool_test_mount]: Permission denied.
...
frk-00018-00018 2026-03-09 05:58:57.640640 +0000 [ coolforkit-caps ] ERR  Capability cap_sys_chroot is not set for the coolforkit program.| kit/ForKit.cpp:259
frk-00018-00018 2026-03-09 05:58:57.640648 +0000 [ coolforkit-caps ] ERR  Capability cap_fowner is not set for the coolforkit program.| kit/ForKit.cpp:259
frk-00018-00018 2026-03-09 05:58:57.640649 +0000 [ coolforkit-caps ] ERR  Capability cap_chown is not set for the coolforkit program.| kit/ForKit.cpp:259

sounds it can not start properly for some reason. I would recommend to restart/recreate the collabora container and if it doesn’t help look if some permisssions or security settings brake it

UPD:

• there was similar issue some time ago Updated Collabora, container starts but later stops
• there is also a relevant discussion Problems getting collabora docker container working - User Support - Collabora Online