Nextcloud office only connected to Collabora built-in for only one second

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 29.0.5): 29.0.5.1
Operating system and version (eg, Ubuntu 24.04): Debian
Apache or nginx version (eg, Apache 2.4.25): Nginx 1.22.1
PHP version (eg, 8.3): 8.2.22

The issue you are facing:
I just installed Nextcloud office and the Collabora built-in. However, on Administration setting, when I clicked to Use a build-in CODE, the first second it showed:

Collabora Online server is reachable.

Collabora Online Development Edition 24.04.8.2 77a0aab

URL used by the browser: http://localhost:10000
Nextcloud URL used by Collabora: http://192.168.1.11 (Determined from the browser URL)
However, after one second, it become red with those notification:
Your browser has been unable to connect to the Collabora server: http://localhost:10000

This URL is determined on the Collabora server either from the configured URL or the server_name parameter in coolwsd.xml.
Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Install Nextcloud-Office
  2. Install Collabora Online - Built-in CODE Server
  3. Go to Administration Setting/Office

The output of your Nextcloud log in Admin > Logging:

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:20:25 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:20:25 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:14 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:14 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:14 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:14 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:14 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:14 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:13 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:13 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:13 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:13 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:13 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:13 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:12 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:12 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:12 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:12 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:12 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:12 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:11 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:11 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:10 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:10 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:10 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:10 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:09 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:09 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:09 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:09 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:09 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:09 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:08 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:08 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:08 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:08 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:08 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:08 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:07 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:07 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:07 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:07 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:07 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:07 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:05 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:05 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:05 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:05 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:05 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:05 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:04 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:03 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:01 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:00 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:00 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:00 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:00 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:00 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:18:00 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:59 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:59 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:59 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:59 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:57 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:57 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:57 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:57 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:57 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:57 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:55 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:54 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:54 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:54 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:53 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:53 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:53 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:52 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:52 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:52 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:51 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:51 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:51 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:50 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:50 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:50 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:49 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:49 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:49 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:48 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:48 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:48 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:47 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:47 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:47 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:46 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:46 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:46 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:45 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:45 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:45 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:44 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:44 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:44 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:42 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:42 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 3:17:42 PM"	

Warning	suspicious_login	
Could not predict suspiciousness: No models found

"Oct 18, 2024, 3:14:48 PM"	

Error	richdocuments	
Exception
Could not find urlsrc for application/vnd.openxmlformats-officedocument.wordprocessingml.document in WOPI discovery response

"Oct 18, 2024, 3:00:58 PM"	

Error	richdocuments	
Didn't find urlsrc for mimetype application/vnd.openxmlformats-officedocument.wordprocessingml.document in this WOPI discovery response: <html><body> <h1>Socket proxy error</h1> <p>Error: Timed out opening local socket: 99 - Cannot assign requested address</p> </body></html>

"Oct 18, 2024, 3:00:58 PM"	

Error	core	
Exception
Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2002] Connection refused
Exception thrown: Doctrine\DBAL\Exception

"Oct 18, 2024, 3:00:54 PM"	

Error	core	
Exception
Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2002] Connection refused
Exception thrown: Doctrine\DBAL\Exception

"Oct 18, 2024, 3:00:54 PM"	

Error	index	
Exception
Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2002] Connection refused

"Oct 18, 2024, 3:00:54 PM"	

Error	richdocuments	
Exception
Could not find urlsrc for application/vnd.openxmlformats-officedocument.wordprocessingml.document in WOPI discovery response

"Oct 18, 2024, 3:00:15 PM"	

Error	richdocuments	
Didn't find urlsrc for mimetype application/vnd.openxmlformats-officedocument.wordprocessingml.document in this WOPI discovery response: <html><body> <h1>Socket proxy error</h1> <p>Error: Timed out opening local socket: 99 - Cannot assign requested address</p> </body></html>

"Oct 18, 2024, 3:00:15 PM"	

Error	onlyoffice	
ClientException
Client error: `GET http://192.168.77.131/healthcheck` resulted in a `404 Not Found` response: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body> <h1>Not Found (truncated...)
healthcheckRequest on check error

"Oct 18, 2024, 2:56:57 PM"	

Error	onlyoffice	
ConnectException
cURL error 7: Failed to connect to localhost port 9980 after 0 ms: Couldn't connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://localhost:9980/healthcheck
healthcheckRequest on check error

"Oct 18, 2024, 2:56:49 PM"	

Error	onlyoffice	
ConnectException
cURL error 7: Failed to connect to localhost port 9980 after 0 ms: Couldn't connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://localhost:9980/healthcheck
healthcheckRequest on check error

"Oct 18, 2024, 2:56:43 PM"	

Error	onlyoffice	
ConnectException
cURL error 7: Failed to connect to localhost port 10000 after 0 ms: Couldn't connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://localhost:10000/healthcheck
healthcheckRequest on check error

"Oct 18, 2024, 2:56:30 PM"	

Error	onlyoffice	
ConnectException
cURL error 7: Failed to connect to localhost port 10000 after 0 ms: Couldn't connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://localhost:10000/healthcheck
healthcheckRequest on check error

"Oct 18, 2024, 2:56:23 PM"	

Error	richdocuments	
Didn't find urlsrc for mimetype application/vnd.openxmlformats-officedocument.wordprocessingml.document in this WOPI discovery response: <html><body> <h1>Socket proxy error</h1> <p>Error: The param should be &#039;status&#039; or &#039;req=...&#039;, but is: &#039;&#039;</p> </body></html>

"Oct 18, 2024, 2:48:18 PM"	

Fatal	no app in context	
NotFoundException
/appdata_ocjyai8anu4m/richdocuments/remoteData/capabilities
Could not boot richdocuments: /appdata_ocjyai8anu4m/richdocuments/remoteData/capabilities

"Oct 18, 2024, 2:41:45 PM"	

Warning	core	
Login failed: 'tdg' (Remote IP: '192.168.77.2')

"Oct 18, 2024, 2:37:01 PM"	

Error	richdocuments	
ConnectException
cURL error 7: Failed to connect to 192.168.77.131 port 9980 after 0 ms: Couldn't connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://192.168.77.131:9980/hosting/discovery

"Oct 18, 2024, 2:32:34 PM"	

Error	richdocuments	
ConnectException
cURL error 7: Failed to connect to 192.168.77.131 port 9980 after 0 ms: Couldn't connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://192.168.77.131:9980/hosting/discovery

"Oct 18, 2024, 2:32:15 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:28:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:28:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:28:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:28:56 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:27:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:27:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:27:58 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:27:58 PM"	

Error	no app in context	
NotPermittedException
Exception thrown: OCP\Files\NotPermittedException
Exception thrown: OCP\Files\NotPermittedException

"Oct 18, 2024, 2:25:10 PM"	

Error	no app in context	
Forbidden
You cannot update the version's metadata because you do not have update permissions on the source file.
Exception thrown: OCA\DAV\Connector\Sabre\Exception\Forbidden

"Oct 18, 2024, 2:25:10 PM"	

Warning	suspicious_login	
Could not predict suspiciousness: No models found

"Oct 18, 2024, 2:05:31 PM"	

Warning	suspicious_login	
Could not predict suspiciousness: No models found

"Oct 18, 2024, 2:03:35 PM"	

Error	richdocuments	
RequestException
cURL error 3: (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for /hosting/discovery

"Oct 18, 2024, 1:48:01 PM"	

Error	richdocuments	
RequestException
cURL error 3: (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for /hosting/discovery

"Oct 18, 2024, 1:47:46 PM"	

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'htaccess.RewriteBase' => '/',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'apps_paths' =>
  array (
    0 =>
    array (
      'path' => '/var/www/html/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 =>
    array (
      'path' => '/var/www/html/custom_apps',
      'url' => '/custom_apps',
      'writable' => true,
    ),
  ),
  'upgrade.disable-web' => true,
  'passwordsalt' => '**CONFIDENTIAL**',
  'secret' => '**CONFIDENTIAL**',
  'trusted_domains' =>
  array (
    0 => 'localhost:10000',
    1 => '192.168.1.11',
  ),
  'datadirectory' => '/var/www/html/data',
  'skeletondirectory' => '',
  'dbtype' => 'mysql',
  'version' => '29.0.5.1',
  'overwrite.cli.url' => 'http://localhost:10000',
  'overwritehost' => '192.168.1.11',
  'overwriteprotocol' => 'http',
  'instanceid' => 'ocjyai8anu4m',
  'dbname' => 'nextcloud',
  'dbhost' => 'db',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '**CONFIDENTIAL**',
  'dbpassword' => '**CONFIDENTIAL**',
  'installed' => true,
  'filelocking.enabled' => true,
  'maintenance' => false,
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE

Which one is the correct URL to access your instance?

It looks there are other issues like this DB connection problem:

maybe you system is overloaded… I would start with the DB issue - once there are no more errors continue with Office:

  • there are logs mentioning onlyoffice as well.
  • I would recommend you restart from scratch
  • remove all office-related apps and only install richdocuments and richdocumentscode

for further troubleshooting provide more details.

UPDATE: I found the solution, its because of the reverse proxy file I did not including

proxy_set_header Host $host

1 Like

The URL to access to Nextcloud is 192.168.1.11, localhost:10000 is the link Nginx reverse proxy bind to 192.168.1.11

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