Hello,
I am a Trainee who is currently testing Nextcloud Office and ONLYOFFICE.
Since I never used one of them before nor have any knowledge about format-types like .docx, .odt or .doc. It is hard to tell which of them is better. Cause so far both are not working as they should. Everything is running on a cloudron-instance. The Nextcloud and the both server we need to connect the tools with the Nextcloud. For that I use the ONLYOFFICE Docs App and the Collabora Online App. In both I just have to set the link to the Nextcloud-Instance where I want to use the tools.
Side Fact: When you have both of the tools activated (and setup with the link to the two cloudron-apps), you have two options to create a “Document”, “Presentation” and “Spreadsheet”. It doesn’t matter which of the options you choose, Nextcloud Office will always be the tool that tries to open the document. When you rightclick a created document, you have the possibility to open it via ONLYOFFICE.
Now let’s take a look to the problems I faced during my time with ONLYOFFICE and Nextcloud Office:
1. Problem I faced was the error “Failed to load Nextcloud Office - Please try again later”
Steps:
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Click on
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Select a "New Document"
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Loading
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Fail "Failed to load Nextcloud Office - Please try again later" (Same with existing Documents)
- it was hard to find the solution cause I am just at the beginning of my education and I didn’t set up the Nextcloud
- most of the fixes didn’t seem like they could fit to my problem
- to try diff settings I created a whole new Nextcloud Instance and tried some settings → it didn’t work either (even tho it was a fully fresh system)
- after some time I found out that the WOPI IP-Adress wasn’t correct (on the old Nextcloud-Instance)
- I removed it, and apparently it worked (on the old Nextcloud-Instance)
2. The problem with .odt documents
Steps:
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Tried to open an .odt Document
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Connected to the Nextcloud Office UI
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Nothing loaded in the Document
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Notification in the top left corner > "admin disconnected" (I was the admin)
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It connects and disconnects till I close the document
- the basic format you get with Nextcloud Office (unless you changed the settings) is .odt
- now I tried to open a document.odt, the file opens but then I always get the notification “admin
disconnected”, then it connects again and disconnects again
=> this means I can’t do anything with the file
Why?
3. When I have a .odt-File in ONLYOFFICE and I want to print it, the print preview is empty. When I convert the .odt to .docx with ONLYOFFICE the print preview is broke any fix?
Steps:
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Opened any .odt File
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cmd + p to print
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print preview is empty
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convert the .odt to .docx via ONLYOFFICE
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cmd + p to print
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print preview looked diff then the original document
4. I again created a new instance to make some more tests to find out if we should use ONLYOFFICE or Nextcloud Office.
- I installed a completely fresh Nextcloud as a Cloudron App and also 2 new Apps for the tools. ONLYOFFICE Docs and Collabora Online
- Even with the same settings from the old instance for Nextcloud Office I get the error “Failed to load Nextcloud Office - please try again later”
- When I check the console while opening/ creating a file with Nextcloud Office I see this error: “FAILED
→ loadingTimeout Office.vue:202” - ONLYOFFICE works just fine
Steps:
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Click on the "+"
-
Select a "New Document"
-
Loading
-
Fail "Failed to load Nextcloud Office - Please try again later"
-
(Same with existing Documents)
It is kinda frustrating when you just want to test the usability and nothing works as expected. Maybe it would be easier if I had the necessary knowledge.
Do you guys also had so much trouble with setting it up?
Cause I don’t get how something that simple is so confusing to set up and use.