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Sorry to hear you’re facing problems 
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): 27.1.8
Operating system and version (eg, Ubuntu 20.04): webhosted
Apache or nginx version (eg, Apache 2.4.25): webhosted
PHP version (eg, 7.4): 8.3
The issue you are facing: With every update (I started on this instance with 26.0) nextcloud office comes back. I installed that accidently directly after the first setup but deactivated and removed it again. but it comes always back
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- use the webupdater
The output of your Nextcloud log in Admin > Logging:
No output
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'SuperId',
'passwordsalt' => 'SuperSecure',
'secret' => 'SuperSecret',
'trusted_domains' =>
array (
0 => 'ushur.bestof.world',
),
'datadirectory' => '/www/htdocs/TOPSECRET/data',
'dbtype' => 'mysql',
'version' => '27.1.8.1',
'overwrite.cli.url' => 'ushur.bestof.world',
'dbname' => 'yes',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'yes',
'dbpassword' => 'Password1',
'installed' => true,
'tempdirectory' => '/www/htdocs/TOPSECRET/data/tmp',
'profile.enabled' => true,
'default_language' => 'de',
'default_locale' => 'de_DE',
'default_phone_region' => 'DE',
'versions_retention_obligation' => '90, auto',
'account_manager.default_property_scope' =>
array (
'email' => 'v2-private',
'displayname' => 'v2-local',
),
'maintenance' => false,
'theme' => '',
'loglevel' => 0,
'mail_smtpmode' => 'smtp',
'mail_smtphost' => 'MyServer',
'mail_sendmailmode' => 'smtp',
'mail_smtpport' => '465',
'mail_smtpsecure' => 'ssl',
'mail_from_address' => 'yes',
'mail_domain' => 'BestDomain.ever',
'mail_smtpauth' => 1,
'mail_smtpname' => 'yes@funny.world',
'mail_smtppassword' => 'MyPassword',
'updater.secret' => 'SuperSecret',
'skeletondirectory' => '/www/htdocs/TOPSECRET/data/skeleton-neu',
);
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
From Update LOG:
2024-04-11T23:19:59+0200 DuUg775nSE [info] request to updater
2024-04-11T23:19:59+0200 DuUg775nSE [info] currentStep()
2024-04-11T23:19:59+0200 DuUg775nSE [info] show HTML page
2024-04-11T23:19:59+0200 DuUg775nSE [info] current version: 27.1.7 build time: 2024-02-29T07:57:38+00:00 7a6508b853a484340d9c62068ef99723617467eb
2024-04-11T23:19:59+0200 DuUg775nSE [info] getUpdateServerResponse()
2024-04-11T23:19:59+0200 DuUg775nSE [info] updaterServer: https://updates.nextcloud.com/updater_server/
2024-04-11T23:19:59+0200 DuUg775nSE [info] releaseChannel: stable
2024-04-11T23:19:59+0200 DuUg775nSE [info] internal version: 27.1.7.2
2024-04-11T23:19:59+0200 DuUg775nSE [info] updateURL: https://updates.nextcloud.com/updater_server/?version=27x1x7x2xxxstablexx2024-02-29T07%3A57%3A38%2B00%3A00+7a6508b853a484340d9c62068ef99723617467ebx8x2x16
2024-04-11T23:19:59+0200 DuUg775nSE [info] getUpdateServerResponse response: Array
(
[version] => 27.1.8.1
[versionstring] => Nextcloud 27.1.8
[url] => https://download.nextcloud.com/server/releases/nextcloud-27.1.8.zip
[web] => https://docs.nextcloud.com/server/27/admin_manual/maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/?version=27.1.8
[autoupdater] => 1
[eol] => 0
[signature] => aWrnpr6OwrpOfEGfZY+Du2yFyZqfDAcHRKLs3lG2RxtsfuZbRg0jZPSCwlFnpS2i
rQyrooFbAtazaunWdRSX1XaxnnW9c7eVNPqfkr0Itx8ZzNJ5F+FET6vk49Z7Tp8l
//sxF0eVn103RxD3FLzyZzclHCE00TLyGkQfBpenQy+kf7qJvsnz9LQ4XoAHj7vO
BIYjN/LbCjbDYfvPEorToRaf1+RwQQL8zfTVvOE4BjX4ynfXyPI7QyHI3RZEFTNa
/b1KOl1ZmNT2/bZZOoExEafaKyBLfMssPL6e8ZeXMkQJm8pSoqde7bXHnk+IVonN
z4lhu6hMkBY+DaGjDU/JNA==
)
2024-04-11T23:19:59+0200 DuUg775nSE [info] checkForUpdate() Array
(
[version] => 27.1.8.1
[versionstring] => Nextcloud 27.1.8
[url] => https://download.nextcloud.com/server/releases/nextcloud-27.1.8.zip
[web] => https://docs.nextcloud.com/server/27/admin_manual/maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/?version=27.1.8
[autoupdater] => 1
[eol] => 0
[signature] => aWrnpr6OwrpOfEGfZY+Du2yFyZqfDAcHRKLs3lG2RxtsfuZbRg0jZPSCwlFnpS2i
rQyrooFbAtazaunWdRSX1XaxnnW9c7eVNPqfkr0Itx8ZzNJ5F+FET6vk49Z7Tp8l
//sxF0eVn103RxD3FLzyZzclHCE00TLyGkQfBpenQy+kf7qJvsnz9LQ4XoAHj7vO
BIYjN/LbCjbDYfvPEorToRaf1+RwQQL8zfTVvOE4BjX4ynfXyPI7QyHI3RZEFTNa
/b1KOl1ZmNT2/bZZOoExEafaKyBLfMssPL6e8ZeXMkQJm8pSoqde7bXHnk+IVonN
z4lhu6hMkBY+DaGjDU/JNA==
)
2024-04-11T23:19:59+0200 DuUg775nSE [info] getChangelogURL()
2024-04-11T23:19:59+0200 DuUg775nSE [info] end of checkForUpdate() Update to Nextcloud 27.1.8 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-27.1.8.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#27-1-8" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2024-04-11T23:20:01+0200 liQlqHKi75 [info] request to updater
2024-04-11T23:20:01+0200 liQlqHKi75 [info] currentStep()
2024-04-11T23:20:01+0200 liQlqHKi75 [info] POST request for step "1"
2024-04-11T23:20:01+0200 liQlqHKi75 [info] startStep("1")
2024-04-11T23:20:01+0200 liQlqHKi75 [info] checkForExpectedFilesAndFolders()
2024-04-11T23:20:01+0200 liQlqHKi75 [info] end of checkForExpectedFilesAndFolders()
2024-04-11T23:20:01+0200 liQlqHKi75 [info] endStep("1")
2024-04-11T23:20:01+0200 oN61gu9qlX [info] request to updater
2024-04-11T23:20:01+0200 oN61gu9qlX [info] currentStep()
2024-04-11T23:20:01+0200 oN61gu9qlX [info] Step 1 is in state "end".
2024-04-11T23:20:01+0200 oN61gu9qlX [info] POST request for step "2"
2024-04-11T23:20:02+0200 oN61gu9qlX [info] startStep("2")
2024-04-11T23:20:02+0200 oN61gu9qlX [info] checkWritePermissions()
2024-04-11T23:20:02+0200 oN61gu9qlX [info] end of checkWritePermissions()
2024-04-11T23:20:02+0200 oN61gu9qlX [info] endStep("2")
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] request to updater
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] currentStep()
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] Step 2 is in state "end".
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] POST request for step "3"
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] startStep("3")
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] createBackup()
2024-04-11T23:20:02+0200 2lkK8uYL7N [info] backup folder location: /www/htdocs/TOPSECRET/data/updater-ocmrev3akz7u/backups/nextcloud-27.1.7.2-1712870402/
2024-04-11T23:20:14+0200 2lkK8uYL7N [info] end of createBackup()
2024-04-11T23:20:14+0200 2lkK8uYL7N [info] endStep("3")
2024-04-11T23:20:14+0200 D1BsEltbLv [info] request to updater
2024-04-11T23:20:14+0200 D1BsEltbLv [info] currentStep()
2024-04-11T23:20:14+0200 D1BsEltbLv [info] Step 3 is in state "end".
2024-04-11T23:20:14+0200 D1BsEltbLv [info] POST request for step "4"
2024-04-11T23:20:14+0200 D1BsEltbLv [info] startStep("4")
2024-04-11T23:20:14+0200 D1BsEltbLv [info] downloadUpdate()
2024-04-11T23:20:14+0200 D1BsEltbLv [info] getUpdateServerResponse()
2024-04-11T23:20:14+0200 D1BsEltbLv [info] updaterServer: https://updates.nextcloud.com/updater_server/
2024-04-11T23:20:14+0200 D1BsEltbLv [info] releaseChannel: stable
2024-04-11T23:20:14+0200 D1BsEltbLv [info] internal version: 27.1.7.2
2024-04-11T23:20:14+0200 D1BsEltbLv [info] updateURL: https://updates.nextcloud.com/updater_server/?version=27x1x7x2xxxstablexx2024-02-29T07%3A57%3A38%2B00%3A00+7a6508b853a484340d9c62068ef99723617467ebx8x2x16
2024-04-11T23:20:14+0200 D1BsEltbLv [info] getUpdateServerResponse response: Array
(
[version] => 27.1.8.1
[versionstring] => Nextcloud 27.1.8
[url] => https://download.nextcloud.com/server/releases/nextcloud-27.1.8.zip
[web] => https://docs.nextcloud.com/server/27/admin_manual/maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/?version=27.1.8
[autoupdater] => 1
[eol] => 0
[signature] => aWrnpr6OwrpOfEGfZY+Du2yFyZqfDAcHRKLs3lG2RxtsfuZbRg0jZPSCwlFnpS2i
rQyrooFbAtazaunWdRSX1XaxnnW9c7eVNPqfkr0Itx8ZzNJ5F+FET6vk49Z7Tp8l
//sxF0eVn103RxD3FLzyZzclHCE00TLyGkQfBpenQy+kf7qJvsnz9LQ4XoAHj7vO
BIYjN/LbCjbDYfvPEorToRaf1+RwQQL8zfTVvOE4BjX4ynfXyPI7QyHI3RZEFTNa
/b1KOl1ZmNT2/bZZOoExEafaKyBLfMssPL6e8ZeXMkQJm8pSoqde7bXHnk+IVonN
z4lhu6hMkBY+DaGjDU/JNA==
)
2024-04-11T23:20:14+0200 D1BsEltbLv [info] storage location exists
2024-04-11T23:20:17+0200 D1BsEltbLv [info] end of downloadUpdate()
2024-04-11T23:20:17+0200 D1BsEltbLv [info] endStep("4")
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] request to updater
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] currentStep()
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] Step 4 is in state "end".
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] POST request for step "5"
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] startStep("5")
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] verifyIntegrity()
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] getUpdateServerResponse()
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] updaterServer: https://updates.nextcloud.com/updater_server/
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] releaseChannel: stable
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] internal version: 27.1.7.2
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] updateURL: https://updates.nextcloud.com/updater_server/?version=27x1x7x2xxxstablexx2024-02-29T07%3A57%3A38%2B00%3A00+7a6508b853a484340d9c62068ef99723617467ebx8x2x16
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] getUpdateServerResponse response: Array
(
[version] => 27.1.8.1
[versionstring] => Nextcloud 27.1.8
[url] => https://download.nextcloud.com/server/releases/nextcloud-27.1.8.zip
[web] => https://docs.nextcloud.com/server/27/admin_manual/maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/?version=27.1.8
[autoupdater] => 1
[eol] => 0
[signature] => aWrnpr6OwrpOfEGfZY+Du2yFyZqfDAcHRKLs3lG2RxtsfuZbRg0jZPSCwlFnpS2i
rQyrooFbAtazaunWdRSX1XaxnnW9c7eVNPqfkr0Itx8ZzNJ5F+FET6vk49Z7Tp8l
//sxF0eVn103RxD3FLzyZzclHCE00TLyGkQfBpenQy+kf7qJvsnz9LQ4XoAHj7vO
BIYjN/LbCjbDYfvPEorToRaf1+RwQQL8zfTVvOE4BjX4ynfXyPI7QyHI3RZEFTNa
/b1KOl1ZmNT2/bZZOoExEafaKyBLfMssPL6e8ZeXMkQJm8pSoqde7bXHnk+IVonN
z4lhu6hMkBY+DaGjDU/JNA==
)
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] storage location: /www/htdocs/TOPSECRET/data/updater-ocmrev3akz7u/downloads/
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] end of verifyIntegrity()
2024-04-11T23:20:17+0200 tCGPxW7O8I [info] endStep("5")
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] request to updater
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] currentStep()
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] Step 5 is in state "end".
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] POST request for step "6"
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] startStep("6")
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] extractDownload()
2024-04-11T23:20:17+0200 0Xuq8gjNeb [info] storage location: /www/htdocs/TOPSECRET/data/updater-ocmrev3akz7u/downloads/
2024-04-11T23:20:20+0200 0Xuq8gjNeb [info] end of extractDownload()
2024-04-11T23:20:20+0200 0Xuq8gjNeb [info] endStep("6")
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] request to updater
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] currentStep()
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] Step 6 is in state "end".
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] POST request for step "7"
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] startStep("7")
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] setMaintenanceMode("true")
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] configFileName /www/htdocs/TOPSECRET/updater/../config/config.php
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] end of setMaintenanceMode()
2024-04-11T23:20:20+0200 akNJ8leLs4 [info] endStep("7")
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] request to updater
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] currentStep()
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] Step 7 is in state "end".
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] POST request for step "8"
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] startStep("8")
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replaceEntryPoints()
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replace index.php
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replace status.php
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replace remote.php
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replace public.php
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replace ocs/v1.php
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] replace ocs/v2.php
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] end of replaceEntryPoints()
2024-04-11T23:20:20+0200 2mpoNiz0jH [info] endStep("8")
2024-04-11T23:20:20+0200 uWfXpR11zO [info] request to updater
2024-04-11T23:20:20+0200 uWfXpR11zO [info] currentStep()
2024-04-11T23:20:20+0200 uWfXpR11zO [info] Step 8 is in state "end".
2024-04-11T23:20:20+0200 uWfXpR11zO [info] POST request for step "9"
2024-04-11T23:20:20+0200 uWfXpR11zO [info] startStep("9")
2024-04-11T23:20:20+0200 uWfXpR11zO [info] deleteOldFiles()
2024-04-11T23:20:20+0200 uWfXpR11zO [info] config sample exists
2024-04-11T23:20:20+0200 uWfXpR11zO [info] themes README exists
2024-04-11T23:20:21+0200 uWfXpR11zO [info] end of deleteOldFiles()
2024-04-11T23:20:21+0200 uWfXpR11zO [info] endStep("9")
2024-04-11T23:20:21+0200 A05gJek0nQ [info] request to updater
2024-04-11T23:20:21+0200 A05gJek0nQ [info] currentStep()
2024-04-11T23:20:21+0200 A05gJek0nQ [info] Step 9 is in state "end".
2024-04-11T23:20:21+0200 A05gJek0nQ [info] POST request for step "10"
2024-04-11T23:20:21+0200 A05gJek0nQ [info] startStep("10")
2024-04-11T23:20:21+0200 A05gJek0nQ [info] moveNewVersionInPlace()
2024-04-11T23:20:21+0200 A05gJek0nQ [info] storage location: /www/htdocs/TOPSECRET/data/updater-ocmrev3akz7u/downloads/nextcloud/
2024-04-11T23:20:21+0200 A05gJek0nQ [info] end of moveNewVersionInPlace()
2024-04-11T23:20:21+0200 A05gJek0nQ [info] endStep("10")
2024-04-11T23:20:56+0200 2HVGEEPdId [info] request to updater
2024-04-11T23:20:56+0200 2HVGEEPdId [info] currentStep()
2024-04-11T23:20:56+0200 2HVGEEPdId [info] Step 10 is in state "end".
2024-04-11T23:20:56+0200 2HVGEEPdId [info] POST request for step "11"
2024-04-11T23:20:56+0200 2HVGEEPdId [info] startStep("11")
2024-04-11T23:20:56+0200 2HVGEEPdId [info] setMaintenanceMode("false")
2024-04-11T23:20:56+0200 2HVGEEPdId [info] configFileName /www/htdocs/TOPSECRET/updater/../config/config.php
2024-04-11T23:20:56+0200 2HVGEEPdId [info] end of setMaintenanceMode()
2024-04-11T23:20:56+0200 2HVGEEPdId [info] endStep("11")
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] request to updater
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] currentStep()
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] Step 11 is in state "end".
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] POST request for step "12"
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] startStep("12")
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] finalize()
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] storage location: /www/htdocs/TOPSECRET/data/updater-ocmrev3akz7u/downloads/nextcloud/
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] call opcache_reset()
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] end of finalize()
2024-04-11T23:20:56+0200 KzR8WxPXKD [info] endStep("12")