Support form info added below, as much as possible:
Support form:
system information
Running nc-info from SSH returns (personal info manually deleted):
NextcloudPi version v1.52.4
NextcloudPi image NextCloudPi_08-02-19
OS Armbian 23.8.1 bullseye \l . 4.14.133-odroidxu4 (armv7l)
automount yes
USB devices sda
datadir /media/USBdrive/ncdata
data in SD no
data filesystem btrfs
data disk usage 6.9T/11T
rootfs usage 5.1G/29G
swapfile /var/swap
dbdir /var/lib/mysql
Nextcloud check error
HTTPD service up
PHP service up
MariaDB service up
Redis service up
HPB service down
Postfix service up
Internet check ok
Public IPv4 (deleted)
Public IPv6 not found
Port 80 open
Port 443 open
IP 192.168.1.202
Gateway 192.168.1.1
Interface (deleted)
Certificates (deleted)
NAT loopback no
Uptime 16min
- if you have systeminfo app installed you will find the required data on
https://{your nextcloud}/settings/admin/serverinfo - collect anonymized system report using
https://{your nextcloud}/settings/admin/support
| Nextcloud version (eg, 26.0.1): 26.0.8 |
|Operating system and version (eg, Ubuntu 22.04):Armbian 23.8.1 bullseye \l . 4.14.133-odroidxu4 (armv7l)
|Apache or nginx version (eg, Apache 2.4.25): Unknown. I ran command âapache2 --versionâ (found command in a forum post), but it returned: [Sun Nov 05 14:48:56.553017 2023] [core:warn] [pid 10623] AH00111: Config variable ${APACHE_RUN_DIR} is not defined
apache2: Syntax error on line 80 of /etc/apache2/apache2.conf: DefaultRuntimeDir must be a valid directory, absolute or relative to ServerRoot
|Database (sqlite or MariaDB or Postgres): mysql, though system info also shows MariaDB Service running
|Docker (compose)||
|Snap||
|Is this the first time youâve seen this error? Yes
The issue you are facing:
- Steps to replicate it:
- Start system
- Open browser and navigate to what should be NCP web UI, and Nextcloud UI, and find both inoperable.
- The output of your Nextcloud log in Admin > Logging:
(Unable to generate log because web UI is not functional. If there is a way to do so through SSH, please advise)
- The output of your config.php file in
/path/to/nextcloud**
(usehttps://.../settings/admin/supportwhich auto-removes identifying information!):
(Unable due to web UI non-functional. If there is a way through SSH, please advise)
* The output of your Apache/nginx/system log in `/var/log/____`: (Unable due to web UI non-functional. If there is a way through SSH, please advise)
* errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors.
(Unable due to web UI non-functional. If there is a way through SSH, please advise)
Hardware: Odroid-HC2
NextcloudPi: 1.52.4
Hi, everyone. I did some updates this week to get my NC up to the most current version possible. I got Nextcloud 25 running after running a workaround I found on the forum here, making it at least workable with a 32-bit system. I had settled on running NC 25 until I found a 64-bit system, but then read that version 26 and beyond were 32-bit compatible.
I tried updating to version 26, but got the error that it wasnât compatible with the PHP I was running (7.4, I think), and needed PHP 8 or beyond. The system undid the update and reverted back to version 25.
I then updated PHP following this guide: https://git.mdns.eu/nextcloud/passwords/-/wikis/Administrators/Guides/NextcloudPi/Upgrade-to-PHP-8.0 After completing, I then re-tried updating to Nextcloud 26. I got the error âNextcloud is currently downâ and was unable to proceed. At some point, I also got an error saying that âThis version of Nextcloud is not compatible with PHP>=8.2. You are currently running 8.2.12.Abortâ I have been unable to reproduce that message, though.
Now I am unable to proceed. My Nextcloudpi admin web UI appears to be a scrambled version of the âfirst activationâ page and is no longer usable. I can log in through SSH only.
Iâd appreciate any help. I am a bit of a Linux noob, so for any recommendations that require a command be run, please include the command text. Thanks!
