Nextcloud version (eg, 20.0.5): `Nextcloud Updater - version: v20.0.0beta4-11-g68fa0d4
Current version is 23.0.2.`
Operating system and version (eg, Ubuntu 20.04): ubuntu 20.04
Apache or nginx version (eg, Apache 2.4.25): unknown
PHP version (eg, 7.4): unknown
The issue you are facing:
I cannot start my NextCloud instance. Was working fine for months. I think I may have had a failure that caused the VM to shut down…since the hypervisor has it set to “auto-start” if the bare-metal machine rebooted, then the vm would have restarted after booting. So suspecting the VM itself.
note, i have noticed a posible problem with my bare metal zpools cache device that is an nvme drive, it seems to have extremly low read/write speeds near 20MB per second. So I will be replacing that. I’m not sure if that factors in to anyones assement.
Is this the first time you’ve seen this error? (Y):
Steps to replicate it:
- unknown what happened. Nextcloud wasn’t working, when I logged into my hypervisor, the vm wasn’t started. It is set to auto-start, so the vm must have shut itself down.
The output of your Nextcloud log in Admin > Logging:
contents of /var/log/nextcloud/nextcloud.log contains 6500+ pages of:
{"reqId":"sHe64NG9FTxACoEr29lq","level":3,"time":"2022-03-15T08:57:59-05:00","remoteAddr":"170.39.158.11","user":"--","app":"index","method":"POST","url":"/index.php/apps/bookmarks/public/rest/v2/lock","message":"No such file or directory","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0","version":"22.2.5.1","exception":{"Exception":"RedisException","Message":"No such file or directory","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":124,"function":"connect","class":"Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":164,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Redis.php","line":46,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Factory.php","line":120,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1080,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":2040,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":118,"function":"getLockingProvider","class":"OC\\Server","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":439,"function":"__construct","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->"},/www/nextcloud/lib/private/RedisFactory.php","line":124,"function":"connect","class":"Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":164,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Redis.php","line":46,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Factory.php","line":120,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1080,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":2040,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":118,"function":"getLockingProvider","class":"OC\\Server","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":439,"function":"__construct","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1403,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":594,"function":"boot","class":"OC\\Server","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1087,"function":"init","class":"OC","type":"::"},{"file":"/var/www/nextcloud/index.php","line":34,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/RedisFactory.php","Line":124,"CustomMessage":"--"}}
{"reqId":"FozpC9XA4VrdcB1RzUSH","level":3,"time":"2022-03-15T08:57:59-05:00","remoteAddr":"170.39.158.11","user":"--","app":"core","method":"DELETE","url":"/index.php/apps/bookmarks/public/rest/v2/lock","message":"Redis server went away","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0","version":"22.2.5.1","exception":{"Exception":"RedisException","Message":"Redis server went away","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Memcache/Redis.php","line":66,"function":"get","class":"Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/URLGenerator.php","line":182,"function":"get","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/template/functions.php","line":233,"function":"imagePath","class":"OC\\URLGenerator","type":"->"},{"file":"/var/www/nextcloud/core/templates/layout.guest.php","line":18,"function":"image_path"},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":180,"args":["/var/www/nextcloud/core/templates/layout.guest.php"],"function":"include"},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":150,"function":"load","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":179,"function":"fetchPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":210,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":331,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/index.php","line":74,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/var/www/nextcloud/lib/private/Memcache/Redis.php","Line":66,"CustomMessage":"--"}}
{"reqId":"rL8QJqT6CFrEVH1Rtu45","level":3,"time":"2022-03-15T08:58:17-05:00","remoteAddr":"170.39.158.11","user":"--","app":"remote","method":"GET","url":"/status.php","message":"No such file or directory","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19043 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"22.2.5.1","exception":{"Exception":"RedisException","Message":"No such file or directory","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":124,"function":"connect","class":"Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":164,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Redis.php","line":46,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Factory.php","line":120,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1080,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":2040,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":118,"function":"getLockingProvider","class":"OC\\Server","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":439,"function":"__construct","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1403,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":594,"function":"boot","class":"OC\\Server","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":1087,"function":"init","class":"OC","type":"::"},{"file":"/var/www/nextcloud/status.php","line":37,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/RedisFactory.php","Line":124,"CustomMessage":"--"}}
{"reqId":"X4yZHndZIUMdamvPyqoF","level":3,"time":"2022-03-15T08:58:27-05:00","remoteAddr":"170.39.158.11","user":"--","app":"remote","method":"GET","url":"/status.php","message":"No such file or directory","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"22.2.5.1","exception":{"Exception":"RedisException","Message":"No such file or directory","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":124,"function":"connect","class":"Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":164,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Redis.php","line":46,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/nextcloud/lib/private/Memcache/Factory.php","line":120,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1080,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\@@@
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'Ry********jE6r',
'secret' => 'MB*************dS',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '10.252.2.60',
2 => 'cloud.kea-inc.net',
3 => 'cloud.kea-inc.net',
),
'datadirectory' => '/mnt/ncdata',
'dbtype' => 'pgsql',
'version' => '22.2.5.1',
'overwrite.cli.url' => 'https://cloud.kea-inc.net/',
'dbname' => 'nextcloud_db',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'ncadmin',
'dbpassword' => 'S**********URg',
'installed' => true,
'instanceid' => 'ockwlnkp32ke',
'upgrade.disable-web' => true,
'log_type' => 'file',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'loglevel' => '2',
'log.condition' =>
array (
'apps' =>
array (
0 => 'admin_audit',
),
),
'mail_smtpmode' => 'smtp',
'remember_login_cookie_lifetime' => '7200',
'log_rotate_size' => '0',
'trashbin_retention_obligation' => 'auto, 60',
'versions_retention_obligation' => 'auto, 180',
'activity_expire_days' => '120',
'simpleSignUpLink.shown' => false,
'memcache.local' => '\\OC\\Memcache\\Redis',
'filelocking.enabled' => true,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis-server.sock',
'port' => 0,
'timeout' => 0.5,
'dbindex' => 0,
'password' => 'Ecd******hvo',
),
'default_phone_region' => 'us',
'logtimezone' => 'US/Central',
'htaccess.RewriteBase' => '/',
'maintenance' => true,
'trusted_proxies' =>
array (
0 => '127.0.0.1',
),
'session_lifetime' => '7200',
'share_folder' => '/Shared',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_smtpauth' => 1,
'mail_from_address' => 'Ne******in',
'mail_domain' => 'ke*****et',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => 'smtp.mailanyone.net',
'mail_smtpport' => '587',
'mail_smtpname' => 'b*****hl',
'mail_smtppassword' => '*********',
);
The output of your Apache/nginx/system log in /var/log/____:
Contents of /var/log/apache2/error.log
I notice a 'caught SIGTERM, shutting down' in there...
[Tue Mar 15 00:00:01.916809 2022] [mpm_event:notice] [pid 1139:tid 139815418195008] AH00489: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 15 00:00:01.916866 2022] [core:notice] [pid 1139:tid 139815418195008] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 15 00:06:01.467054 2022] [access_compat:error] [pid 80828:tid 139814271710976] [client 109.237.103.118:56938] AH01797: client denied by server configuration: /var/www/nextcloud/.env
[Tue Mar 15 00:33:59.330843 2022] [access_compat:error] [pid 81006:tid 139815009908480] [client 185.220.100.248:14416] AH01797: client denied by server configuration: /var/www/nextcloud/, referer: http://192.190.137.19/
[Tue Mar 15 01:18:46.610770 2022] [access_compat:error] [pid 81006:tid 139814808581888] [client 139.162.145.250:40904] AH01797: client denied by server configuration: /var/www/nextcloud/bag2
[Tue Mar 15 02:10:00.263454 2022] [access_compat:error] [pid 80828:tid 139814640793344] [client 45.146.165.37:36342] AH01797: client denied by server configuration: /var/www/nextcloud/vendor
[Tue Mar 15 02:19:02.283792 2022] [access_compat:error] [pid 80828:tid 139814271710976] [client 130.211.54.158:51842] AH01797: client denied by server configuration: /var/www/nextcloud/
[Tue Mar 15 02:41:02.221210 2022] [access_compat:error] [pid 80828:tid 139814624007936] [client 185.220.101.40:28274] AH01797: client denied by server configuration: /var/www/nextcloud/
[Tue Mar 15 03:05:12.660293 2022] [access_compat:error] [pid 81006:tid 139814900803328] [client 45.146.165.37:46410] AH01797: client denied by server configuration: /var/www/nextcloud/vendor
[Tue Mar 15 04:26:51.164749 2022] [access_compat:error] [pid 80828:tid 139814976337664] [client 45.146.165.37:49058] AH01797: client denied by server configuration: /var/www/nextcloud/index.php
[Tue Mar 15 05:20:00.523664 2022] [access_compat:error] [pid 81006:tid 139814917588736] [client 23.90.160.114:45874] AH01797: client denied by server configuration: /var/www/nextcloud/, referer: http://192.190.137.19/
[Tue Mar 15 05:20:01.200594 2022] [access_compat:error] [pid 80828:tid 139815001515776] [client 23.90.160.114:47718] AH01797: client denied by server configuration: /var/www/nextcloud/, referer: http://192.190.137.19/showLogin.cc
[Tue Mar 15 05:30:35.076479 2022] [access_compat:error] [pid 80828:tid 139814624007936] [client 45.146.165.37:53340] AH01797: client denied by server configuration: /var/www/nextcloud/mifs, referer: https://192.190.137.19:443
[Tue Mar 15 06:19:45.518437 2022] [access_compat:error] [pid 81006:tid 139814800189184] [client 45.146.165.37:33422] AH01797: client denied by server configuration: /var/www/nextcloud/console
[Tue Mar 15 06:27:05.863992 2022] [access_compat:error] [pid 81006:tid 139814976337664] [client 138.246.253.24:37458] AH01797: client denied by server configuration: /var/www/nextcloud/robots.txt
[Tue Mar 15 07:02:13.586839 2022] [access_compat:error] [pid 81006:tid 139814959552256] [client 109.237.103.123:38528] AH01797: client denied by server configuration: /var/www/nextcloud/.env
[Tue Mar 15 07:15:44.447764 2022] [access_compat:error] [pid 81006:tid 139814775011072] [client 193.118.53.202:34402] AH01797: client denied by server configuration: /var/www/nextcloud/, referer: http://192.190.137.19/
[Tue Mar 15 07:36:01.958146 2022] [access_compat:error] [pid 80828:tid 139814925981440] [client 154.16.44.228:63277] AH01797: client denied by server configuration: /var/www/nextcloud/
[Tue Mar 15 07:36:02.756031 2022] [access_compat:error] [pid 80828:tid 139814951159552] [client 154.16.44.228:40667] AH01797: client denied by server configuration: /var/www/nextcloud/
[Tue Mar 15 07:36:03.760183 2022] [access_compat:error] [pid 81006:tid 139814808581888] [client 154.16.44.228:10685] AH01797: client denied by server configuration: /var/www/nextcloud/
[Tue Mar 15 08:25:13.469013 2022] [access_compat:error] [pid 80828:tid 139814917588736] [client 45.146.165.37:55968] AH01797: client denied by server configuration: /var/www/nextcloud/_ignition
[Tue Mar 15 08:32:16.787221 2022] [mpm_event:notice] [pid 1139:tid 139815418195008] AH00491: caught SIGTERM, shutting down
[Tue Mar 15 08:32:36.879319 2022] [mpm_event:notice] [pid 1139:tid 140063267470400] AH00489: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Tue Mar 15 08:32:36.880478 2022] [core:notice] [pid 1139:tid 140063267470400] AH00094: Command line: '/usr/sbin/apache2'
[Tue Mar 15 08:32:37.098549 2022] [proxy:error] [pid 1145:tid 140062675089152] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /run/php/php7.4-fpm.nextcloud.sock (*) failed
[Tue Mar 15 08:32:37.098633 2022] [proxy_fcgi:error] [pid 1145:tid 140062675089152] [client 170.39.158.11:52705] AH01079: failed to make connection to backend: httpd-UDS
[Tue Mar 15 08:53:32.509576 2022] [access_compat:error] [pid 1145:tid 140062700267264] [client 45.146.165.37:48942] AH01797: client denied by server configuration: /var/www/nextcloud/
[Tue Mar 15 08:55:30.059753 2022] [access_compat:error] [pid 1144:tid 140062599620352] [client 103.203.57.25:46266] AH01797: client denied by server configuration: /var/www/nextcloud/
My Take:
Looking through some logs I feel like there is a problem with permissions and/or Redis.
Tried to run updater, process seems to be working for a long time, downloading completes, then:
An unhandled exception has been thrown:
RedisException: No such file or directory in /var/www/nextcloud/lib/private/RedisFactory.php:124
root@cloud:/var/www/nextcloud# sudo -u www-data php /var/www/nextcloud/updater/updater.phar
root@cloud:/var/www/nextcloud# sudo -u www-data php /var/www/nextcloud/updater/updater.phar --no-interaction
Nextcloud Updater - version: v20.0.0beta4-11-g68fa0d4
Current version is 23.0.2.
Update to Nextcloud 23.0.2 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-23.0.2.zip
Open changelog ↗
Updater run in non-interactive mode.
Continue update
Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done
Update of code successful.
Updater run in non-interactive mode - will start "occ upgrade" now.
An unhandled exception has been thrown:
RedisException: No such file or directory in /var/www/nextcloud/lib/private/RedisFactory.php:124
Stack trace:
#0 /var/www/nextcloud/lib/private/RedisFactory.php(124): Redis->connect()
#1 /var/www/nextcloud/lib/private/RedisFactory.php(164): OC\RedisFactory->create()
#2 /var/www/nextcloud/lib/private/Memcache/Redis.php(46): OC\RedisFactory->getInstance()
#3 /var/www/nextcloud/lib/private/Memcache/Factory.php(120): OC\Memcache\Redis->__construct()
#4 /var/www/nextcloud/lib/private/Server.php(1080): OC\Memcache\Factory->createLocking()
#5 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#6 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#7 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#8 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#9 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#10 /var/www/nextcloud/lib/private/Server.php(2040): OC\AppFramework\Utility\SimpleContainer->get()
#11 /var/www/nextcloud/lib/private/Files/View.php(118): OC\Server->getLockingProvider()
#12 /var/www/nextcloud/lib/private/Server.php(439): OC\Files\View->__construct()
#13 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#14 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#15 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#16 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#17 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#18 /var/www/nextcloud/lib/private/Server.php(1403): OC\AppFramework\Utility\SimpleContainer->get()
#19 /var/www/nextcloud/lib/base.php(594): OC\Server->boot()
#20 /var/www/nextcloud/lib/base.php(1087): OC::init()
#21 /var/www/nextcloud/console.php(48): require_once('/var/www/nextcl...')
#22 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#23 {main}
Updater run in non-interactive mode - will disable maintenance mode now.
An unhandled exception has been thrown:
RedisException: No such file or directory in /var/www/nextcloud/lib/private/RedisFactory.php:124
Stack trace:
#0 /var/www/nextcloud/lib/private/RedisFactory.php(124): Redis->connect()
#1 /var/www/nextcloud/lib/private/RedisFactory.php(164): OC\RedisFactory->create()
#2 /var/www/nextcloud/lib/private/Memcache/Redis.php(46): OC\RedisFactory->getInstance()
#3 /var/www/nextcloud/lib/private/Memcache/Factory.php(120): OC\Memcache\Redis->__construct()
#4 /var/www/nextcloud/lib/private/Server.php(1080): OC\Memcache\Factory->createLocking()
#5 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#6 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#7 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#8 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#9 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#10 /var/www/nextcloud/lib/private/Server.php(2040): OC\AppFramework\Utility\SimpleContainer->get()
#11 /var/www/nextcloud/lib/private/Files/View.php(118): OC\Server->getLockingProvider()
#12 /var/www/nextcloud/lib/private/Server.php(439): OC\Files\View->__construct()
#13 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#14 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#15 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#16 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#17 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#18 /var/www/nextcloud/lib/private/Server.php(1403): OC\AppFramework\Utility\SimpleContainer->get()
#19 /var/www/nextcloud/lib/base.php(594): OC\Server->boot()
#20 /var/www/nextcloud/lib/base.php(1087): OC::init()
#21 /var/www/nextcloud/console.php(48): require_once('/var/www/nextcl...')
#22 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#23 {main}
Maintenance mode is disabled
root@cloud:/var/www/nextcloud#
Thank you for your time to look and/or help out if possible.