Nextcloud error 500 after updating / crash on linux

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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): unsure how to check?
Operating system and version (eg, Ubuntu 20.04): Latest Ubuntu as far as i know
Apache or nginx version (eg, Apache 2.4.25): Unsure, how to check?
PHP version (eg, 7.4): Unsure, how to check?

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):Y

Steps to replicate it:

  1. Updated linux
  2. machine also ran out of battery

The output of your Nextcloud log in Admin > Logging:

Im unable to access my nextcloud admin page at all

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

Please assist in commands to get these reports?

The output of your Apache/nginx/system log in /var/log/____:

Please assist in commands to get these reports?

Please assist in commands to get these reports?

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

Please assist in commands to get these reports?
My var/ dont have a www?

My server ip address if accessed via browser is now only showing “Apache2 Default Page”