Nextcloud Error 401

Hi, I hope I provived all the necessary information, if you need anything else I’m happy to oblige and thank you to anyone who finds time to respond to this post.

The Basics

  • Nextcloud Server version:
    • 31.0.2.1
  • Operating system and version:
    • Unraid 7.0.1 - Linux 6.1.106
  • Web server and version:
    • OpenResty 1.27.1.1
  • Reverse proxy and version
    • Nginx Proxy Manager 2.12.3
  • PHP version (e.g, 8.3):
    • 8.3.8
  • Is this the first time you’ve seen this error?:
    • Yes, but it has been like this for a few months now.
  • When did this problem seem to first start?
    • Around 5 months ago
  • Installation method:
    • Unraid App Center
  • Are you using CloudfIare, mod_security, or similar?
    • Yes

Summary of the issue you are facing:

Error 401. When using the internal IP it works fine with no issues, when using the public domain it won’t allow me to log-in most of the time with the error “Temporary error / Please try again.”, if I manage to log in I shows me “Unexpected error: Invalid response: 401” and won’t show any of my files, if I try to access the admin page it logs me out again.

Steps to replicate it (hint: details matter!):

  1. Log-in through my domain (cloud.mydomain.com).
  2. Input credencials.
  3. Press login button.

Log entries

Nextcloud

\\Exception","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":695,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["installed_version"]},{"file":"/var/www/html/lib/private/TemplateLayout.php","line":198,"function":"getAppVersions","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":119,"function":"__construct","class":"OC\\TemplateLayout","type":"->","args":["error",""]},{"file":"/var/www/html/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":296,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"/var/www/html/index.php","line":89,"function":"printExceptionErrorPage","class":"OC_Template","type":"::","args":[{"__class__":"Doctrine\\DBAL\\Exception"},500]}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"CustomMessage":"Exception thrown: Doctrine\\DBAL\\Exception"}}
{"reqId":"X8DS7K7CS8XMn21oHZgV","level":3,"time":"2025-02-05T12:34:46+00:00","remoteAddr":"192.168.1.118","user":"--","app":"index","method":"GET","url":"/apps/serverinfo/update","message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1351,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["enabled",false,2]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":126,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":147,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":191,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":48,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":659,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","exception":{},"CustomMessage":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away"}}
{"reqId":"X8DS7K7CS8XMn21oHZgV","level":3,"time":"2025-02-05T12:34:46+00:00","remoteAddr":"192.168.1.118","user":"--","app":"core","method":"GET","url":"/apps/serverinfo/update","message":"Exception thrown: Doctrine\\DBAL\\Exception","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1351,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["enabled",false,2]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":126,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":147,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":191,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":48,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":659,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"CustomMessage":"Exception thrown: Doctrine\\DBAL\\Exception"}}
{"reqId":"X8DS7K7CS8XMn21oHZgV","level":3,"time":"2025-02-05T12:34:46+00:00","remoteAddr":"192.168.1.118","user":"--","app":"core","method":"GET","url":"/apps/serverinfo/update","message":"Exception thrown: Doctrine\\DBAL\\Exception","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":695,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["installed_version"]},{"file":"/var/www/html/lib/private/TemplateLayout.php","line":198,"function":"getAppVersions","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":119,"function":"__construct","class":"OC\\TemplateLayout","type":"->","args":["error",""]},{"file":"/var/www/html/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":296,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"/var/www/html/index.php","line":89,"function":"printExceptionErrorPage","class":"OC_Template","type":"::","args":[{"__class__":"Doctrine\\DBAL\\Exception"},500]}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"CustomMessage":"Exception thrown: Doctrine\\DBAL\\Exception"}}
{"reqId":"KJn1eWC12UcwtVfDtrSe","level":3,"time":"2025-02-05T12:39:10+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"--","app":"no app in context","method":"GET","url":"/apps/theming/theme/default.css?plain=1&v=a857b83b","message":"Could not decrypt or decode encrypted session data","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Exception","Message":"HMAC does not match.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Security/Crypto.php","line":98,"function":"decryptWithoutSecret","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":70,"function":"decrypt","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":47,"function":"initializeSession","class":"OC\\Session\\CryptoSessionData","type":"->","args":[]},{"file":"/var/www/html/lib/private/Session/CryptoWrapper.php","line":94,"function":"__construct","class":"OC\\Session\\CryptoSessionData","type":"->","args":[{"__class__":"OC\\Session\\Internal"},{"__class__":"OC\\Security\\Crypto"},"*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/base.php","line":402,"function":"wrapSession","class":"OC\\Session\\CryptoWrapper","type":"->","args":[{"__class__":"OC\\Session\\Internal"}]},{"file":"/var/www/html/lib/base.php","line":664,"function":"initSession","class":"OC","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Security/Crypto.php","Line":162,"message":"Could not decrypt or decode encrypted session data","exception":{},"CustomMessage":"Could not decrypt or decode encrypted session data"}}
{"reqId":"6q4uuFPB1eQhpo0st35d","level":3,"time":"2025-02-05T12:39:10+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"--","app":"no app in context","method":"GET","url":"/apps/theming/theme/dark.css?plain=1&v=a857b83b","message":"Could not decrypt or decode encrypted session data","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Exception","Message":"HMAC does not match.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Security/Crypto.php","line":98,"function":"decryptWithoutSecret","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":70,"function":"decrypt","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":47,"function":"initializeSession","class":"OC\\Session\\CryptoSessionData","type":"->","args":[]},{"file":"/var/www/html/lib/private/Session/CryptoWrapper.php","line":94,"function":"__construct","class":"OC\\Session\\CryptoSessionData","type":"->","args":[{"__class__":"OC\\Session\\Internal"},{"__class__":"OC\\Security\\Crypto"},"*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/base.php","line":402,"function":"wrapSession","class":"OC\\Session\\CryptoWrapper","type":"->","args":[{"__class__":"OC\\Session\\Internal"}]},{"file":"/var/www/html/lib/base.php","line":664,"function":"initSession","class":"OC","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Security/Crypto.php","Line":162,"message":"Could not decrypt or decode encrypted session data","exception":{},"CustomMessage":"Could not decrypt or decode encrypted session data"}}

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

[24/Mar/2025:14:21:56 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:14:21:56 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:14:21:56 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:14:32:16 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Macintosh; Intel Mac OS X 13_4_1) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.3 Safari/605.1.15" "-"
[24/Mar/2025:14:36:49 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46" "-"
[24/Mar/2025:14:40:41 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:14:49:40 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15" "-"
[24/Mar/2025:15:00:06 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36" "-"
[24/Mar/2025:15:00:55 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:15:04:37 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (iPhone; CPU iPhone OS 13_2_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.3 Mobile/15E148 Safari/604.1" "-"
[24/Mar/2025:15:10:00 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46" "-"
[24/Mar/2025:15:26:34 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46" "-"
[24/Mar/2025:15:30:30 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 1033] [Gzip -] "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36" ""
[24/Mar/2025:15:35:36 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46" "-"
[24/Mar/2025:15:41:28 +0000] 400 - - http localhost "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:15:41:57 +0000] 400 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 654] [Gzip -] "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) Chrome/126.0.0.0 Safari/537.36" "-"
[24/Mar/2025:15:42:03 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:15:42:03 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:15:42:03 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:15:42:12 +0000] 400 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 654] [Gzip -] "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) Chrome/126.0.0.0 Safari/537.36" "-"
[24/Mar/2025:15:47:12 +0000] 400 - - http localhost "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 0] [Gzip -] "-" "-"
[24/Mar/2025:15:58:31 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46" "-"
[24/Mar/2025:16:09:42 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 1033] [Gzip -] "-" "-"
[24/Mar/2025:16:13:07 +0000] 404 - ***REMOVED SENSITIVE VALUE*** "/.env" [Client ***REMOVED SENSITIVE VALUE***] [Length 122] [Gzip 1.35] "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1) Gecko/20061024 Firefox/2.0 (Swiftfox)" "-"
[24/Mar/2025:16:28:03 +0000] 400 - - http localhost-nginx-proxy-manager "-" [Client ***REMOVED SENSITIVE VALUE***] [Length 154] [Gzip -] "-" "-"
[24/Mar/2025:16:30:37 +0000] 404 - ***REMOVED SENSITIVE VALUE*** "/manager/text/list" [Client ***REMOVED SENSITIVE VALUE***] [Length 122] [Gzip 1.35] "Mozilla/5.0 zgrab/0.x" "-"
[24/Mar/2025:16:43:32 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 1033] [Gzip -] "curl/7.88.1" "-"
[24/Mar/2025:16:46:26 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/537.36 Edg/90.0.818.46" "-"
[24/Mar/2025:16:47:45 +0000] 200 - ***REMOVED SENSITIVE VALUE*** "/" [Client ***REMOVED SENSITIVE VALUE***] [Length 568] [Gzip 1.86] "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.85 Safari/

Configuration

Nextcloud

 {
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "upgrade.disable-web": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "192.168.1.129:8666",
            "cloud.locusnoster.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "31.0.2.1",
        "overwrite.cli.url": "http:\/\/192.168.1.129:8666",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "overwriteprotocol": "https",
        "default_phone_region": "PT",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauth": true,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
    }
}

Apps

Enabled:

  • activity: 4.0.0
  • app_api: 5.0.2
  • bruteforcesettings: 4.0.0
  • calendar: 5.2.0
  • circles: 31.0.0
  • cloud_federation_api: 1.14.0
  • comments: 1.21.0
  • contacts: 7.0.4
  • contactsinteraction: 1.12.0
  • dashboard: 7.11.0
  • dav: 1.33.0
  • federatedfilesharing: 1.21.0
  • federation: 1.21.0
  • files: 2.3.1
  • files_downloadlimit: 4.0.0
  • files_pdfviewer: 4.0.0
  • files_reminders: 1.4.0
  • files_sharing: 1.23.1
  • files_trashbin: 1.21.0
  • files_versions: 1.24.0
  • firstrunwizard: 4.0.0
  • logreader: 4.0.0
  • lookup_server_connector: 1.19.0
  • mail: 4.3.1
  • nextcloud_announcements: 3.0.0
  • notes: 4.11.0
  • notifications: 4.0.0
  • oauth2: 1.19.1
  • password_policy: 3.0.0
  • photos: 4.0.0-dev.1
  • privacy: 3.0.0
  • profile: 1.0.0
  • provisioning_api: 1.21.0
  • recommendations: 4.0.0
  • related_resources: 2.0.0
  • richdocuments: 8.6.3
  • richdocumentscode: 24.4.1302
  • serverinfo: 3.0.0
  • settings: 1.14.0
  • sharebymail: 1.21.0
  • support: 3.0.0
  • survey_client: 3.0.0
  • systemtags: 1.21.1
  • text: 5.0.0
  • theming: 2.6.1
  • twofactor_backupcodes: 1.20.0
  • updatenotification: 1.21.0
  • user_status: 1.11.0
  • viewer: 4.0.0
  • weather_status: 1.11.0
  • webhook_listeners: 1.2.0
  • workflowengine: 2.13.0
    Disabled:
  • admin_audit: 1.21.0
  • encryption: 2.19.0
  • files_external: 1.23.0
  • suspicious_login: 9.0.1
  • twofactor_nextcloud_notification: 5.0.0
  • twofactor_totp: 13.0.0-dev.0
  • user_ldap: 1.22.0


i think you have multiple problems:

Messages that the connection to the database is lost

{"reqId":"X8DS7K7CS8XMn21oHZgV","level":3,"time":"2025-02-05T12:34:46+00:00","remoteAddr":"192.168.1.118","user":"--","app":"index","method":"GET","url":"/apps/serverinfo/update","message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1351,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["enabled",false,2]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":126,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":147,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":191,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":48,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":659,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","exception":{},"CustomMessage":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away"}}
{"reqId":"X8DS7K7CS8XMn21oHZgV","level":3,"time":"2025-02-05T12:34:46+00:00","remoteAddr":"192.168.1.118","user":"--","app":"core","method":"GET","url":"/apps/serverinfo/update","message":"Exception thrown: Doctrine\\DBAL\\Exception","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1351,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["enabled",false,2]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":126,"function":"getValues","class":"OC\\AppConfig","type":"->","args":[false,"enabled"]},{"file":"/var/www/html/lib/private/App/AppManager.php","line":147,"function":"getInstalledAppsValues","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":191,"function":"getInstalledApps","class":"OC\\App\\AppManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php","line":48,"function":"getEnabledApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":659,"function":"runInitialRegistration","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"CustomMessage":"Exception thrown: Doctrine\\DBAL\\Exception"}}
{"reqId":"X8DS7K7CS8XMn21oHZgV","level":3,"time":"2025-02-05T12:34:46+00:00","remoteAddr":"192.168.1.118","user":"--","app":"core","method":"GET","url":"/apps/serverinfo/update","message":"Exception thrown: Doctrine\\DBAL\\Exception","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Doctrine\\DBAL\\Exception","Message":"Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2006] MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":453,"function":"connect","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":411,"function":"getDatabasePlatformVersion","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":318,"function":"detectDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/Connection.php","line":899,"function":"getDatabasePlatform","class":"Doctrine\\DBAL\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":235,"function":"getDatabaseProvider","class":"OC\\DB\\Connection","type":"->","args":[]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":96,"function":"getDatabaseProvider","class":"OC\\DB\\ConnectionAdapter","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1211,"function":"expr","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":237,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[false]},{"file":"/var/www/html/lib/private/legacy/OC_App.php","line":695,"function":"searchValues","class":"OC\\AppConfig","type":"->","args":["installed_version"]},{"file":"/var/www/html/lib/private/TemplateLayout.php","line":198,"function":"getAppVersions","class":"OC_App","type":"::","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":119,"function":"__construct","class":"OC\\TemplateLayout","type":"->","args":["error",""]},{"file":"/var/www/html/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"/var/www/html/lib/private/legacy/OC_Template.php","line":296,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"/var/www/html/index.php","line":89,"function":"printExceptionErrorPage","class":"OC_Template","type":"::","args":[{"__class__":"Doctrine\\DBAL\\Exception"},500]}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":233,"CustomMessage":"Exception thrown: Doctrine\\DBAL\\Exception"}}

to the problem you are asking about:

{"reqId":"KJn1eWC12UcwtVfDtrSe","level":3,"time":"2025-02-05T12:39:10+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"--","app":"no app in context","method":"GET","url":"/apps/theming/theme/default.css?plain=1&v=a857b83b","message":"Could not decrypt or decode encrypted session data","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Exception","Message":"HMAC does not match.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Security/Crypto.php","line":98,"function":"decryptWithoutSecret","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":70,"function":"decrypt","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":47,"function":"initializeSession","class":"OC\\Session\\CryptoSessionData","type":"->","args":[]},{"file":"/var/www/html/lib/private/Session/CryptoWrapper.php","line":94,"function":"__construct","class":"OC\\Session\\CryptoSessionData","type":"->","args":[{"__class__":"OC\\Session\\Internal"},{"__class__":"OC\\Security\\Crypto"},"*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/base.php","line":402,"function":"wrapSession","class":"OC\\Session\\CryptoWrapper","type":"->","args":[{"__class__":"OC\\Session\\Internal"}]},{"file":"/var/www/html/lib/base.php","line":664,"function":"initSession","class":"OC","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Security/Crypto.php","Line":162,"message":"Could not decrypt or decode encrypted session data","exception":{},"CustomMessage":"Could not decrypt or decode encrypted session data"}}
{"reqId":"6q4uuFPB1eQhpo0st35d","level":3,"time":"2025-02-05T12:39:10+00:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"--","app":"no app in context","method":"GET","url":"/apps/theming/theme/dark.css?plain=1&v=a857b83b","message":"Could not decrypt or decode encrypted session data","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0","version":"30.0.5.1","exception":{"Exception":"Exception","Message":"HMAC does not match.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Security/Crypto.php","line":98,"function":"decryptWithoutSecret","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":70,"function":"decrypt","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":47,"function":"initializeSession","class":"OC\\Session\\CryptoSessionData","type":"->","args":[]},{"file":"/var/www/html/lib/private/Session/CryptoWrapper.php","line":94,"function":"__construct","class":"OC\\Session\\CryptoSessionData","type":"->","args":[{"__class__":"OC\\Session\\Internal"},{"__class__":"OC\\Security\\Crypto"},"*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/base.php","line":402,"function":"wrapSession","class":"OC\\Session\\CryptoWrapper","type":"->","args":[{"__class__":"OC\\Session\\Internal"}]},{"file":"/var/www/html/lib/base.php","line":664,"function":"initSession","class":"OC","type":"::","args":[]},{"file":"/var/www/html/lib/base.php","line":1134,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/html/index.php","line":22,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Security/Crypto.php","Line":162,"message":"Could not decrypt or decode encrypted session data","exception":{},"CustomMessage":"Could not decrypt or decode encrypted session data"}}

look at here:
"....Message":"HMAC does not match....."

I would guess the nginx config

1 Like

Do you happen to have Asset caching on in NPM? That can cause this.

1 Like

It seems that was it, Im new to all of this and I just thought that would give me more speed in the cloud, thank you so much!

1 Like

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