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Sorry to hear youâre facing problems 
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): 24.0.7
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): 8.0.25
Docker Image: Original Image additional with imagick
The issue you are facing:
Is this the first time youâve seen this error? (Y/N):
Steps to replicate it:
- Go on the VM
- Use Filescan with docker exec " docker exec -u www-data nextcloud-app-1 php /var/www/html/occ files:scan --path=âusername/files/Pathexternalâ"
- wait
The output of your Nextcloud log in Admin > Logging:
Nothing
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'filelocking.enabled' => true,
'memcache.locking' => '\OC\Memcache\Redis',
'redis' => array(
'host' => 'redis',
'port' => 6379,
'timeout' => 0.0,
'password' => '', // Optional, if not defined no password will be used.
),
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => '',
'passwordsalt' => '',
'secret' => '',
'trusted_domains' =>
array (
0 => '',
1 => '',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '24.0.6.1',
'overwrite.cli.url' => '',
'overwritecondaddr' => '',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'dbhost' => 'db',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nc',
'dbpassword' => '',
'installed' => true,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\BMP',
4 => 'OC\\Preview\\XBitmap',
5 => 'OC\\Preview\\Movie',
6 => 'OC\\Preview\\PDF',
7 => 'OC\\Preview\\MP3',
8 => 'OC\\Preview\\TXT',
9 => 'OC\\Preview\\MarkDown',
),
'preview_max_x' => 1024,
'preview_max_y' => 768,
'preview_max_scale_factor' => 1,
'theme' => '',
'trashbin_retention_obligation' => 'auto, 7',
'loglevel' => 2,
'ldapIgnoreNamingRules' => false,
'session_keepalive' => true,
'session_lifetime' => 86400,
'skeletondirectory' => '',
'default_phone_region' => 'DE',
'default_language' => 'de',
'default_locale' => 'de_DE',
'onlyoffice' =>
array (
'verify_peer_off' => true,
'jwt_secret' => "",
'jwt_header' => "AuthorizationJwt"
),
);
If i start the Scan of the external Storage, the HDD spin up (NAS). I can see very low traffic on the nas ~20mb/s. After ~10 Minutes the HDD spindown, the Scan doesnt stop with error. It run endless without success.
How can i solve this? Before on native installation it runs with the same external storage.
Thanks
