NextCloud Desktop for Windows and macOS both report 404s for the same files being synced

📱 Desktop & mobile clients 💻 Desktop
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1

I’ve got an odd issue, and maybe it’s related to Virtual Files, but both on my Mac Desktop and Windows Desktop, NextCloud fails to sync certain files claiming it’s receiving a 404 for said files.

Naturally I took the URL it was trying and loaded it up in Chrome, and the file downloaded successfully. So I can conclude that the URL the NextCloud Desktop client is trying to use actually works, and the file exists. So that leaves me wondering why NextCloud is returning a 404 for the client when both Chrome and my WebDAV mounted drive both successfully load the file.

I can only conclude that there is some sort of hiccup/bug (possibly with how NextCloud invokes the URL to get the file) that is causing the service to trip up.

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2

What is the name of the file?
Does it have “exotic” characters?

3

You can see the file names in the screenshot above.

4

Can anyone shed some light here?

5

Figured it out. Ransomware was interfering, and there is no apparent way to whitelist these files, so I ended up have to outright disable the app.