Support intro
Nextcloud version (eg, 20.0.5): 26.0.2
Operating system and version (eg, Ubuntu 20.04): OMV6 aka debnian 11
Apache or nginx version (eg, Apache 2.4.25): nginx
PHP version (eg, 7.4): 8.2.7
The issue you are facing:
The Windows Desktop Client works with smal files (<500MB). Any larger File gets uploaded and then a error pops up in the client that goes like this:
Server responded Error 504 gateway time-out on MOVE -Serveraddress-/remote.php/dav/uploads/admin/'-randomnumber-/.file
But the file still shows up in the browser.
After that the client retries and fails again:
Server responded Error 423 Locken on MOVE -Serveraddress-/remote.php/dav/uploads/admin/'-randomnumber-/.file
Upload is also extremly slow at about 15Mb/s. If I open the client and look at the progressbar it drops down to a mind blowing 1Mb/s. The Server is connected via 1GiBit/s
Is this the first time you’ve seen this error? (Y/N):
N
Steps to replicate it:
- Setup Nextcloud using Docker (fpm + nginx + nginx proxy + redis + mariadb)
- Install the Windows client
- Upload file > 500MB
The output of your Nextcloud log in Admin > Logging:
No Errors in the Log
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'redis',
'password' => '',
'port' => 6379,
),
'instanceid' => 'redacted',
'passwordsalt' => 'redacted',
'secret' => 'redacted',
'trusted_domains' =>
array (
0 => 'cloud.tobi:8081',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '26.0.2.1',
//proxy stuff
'overwrite.cli.url' => 'https://cloud.tobi:8081',
'overwritehost' => 'cloud.tobi:8081',
'overwriteprotocol' => 'https',
'trusted_proxies' =>
array (
0 => 'proxy',
1 => 'nextcloud-proxy-1',
),
//video thumb
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\Movie',
1 => 'OC\\Preview\\PNG',
2 => 'OC\\Preview\\JPEG',
3 => 'OC\\Preview\\GIF',
4 => 'OC\\Preview\\BMP',
5 => 'OC\\Preview\\XBitmap',
6 => 'OC\\Preview\\MP3',
7 => 'OC\\Preview\\MP4',
8 => 'OC\\Preview\\TXT',
9 => 'OC\\Preview\\MarkDown',
10 => 'OC\\Preview\\PDF',
),
//thumb Generation Empfehlung Memories Doku
'preview_max_memory' => 4096,
'preview_max_filesize_image' => 256,
//Blöde Medlung aus Overview
'default_phone_region' => 'DE',
//------------------------------------------
'dbname' => 'nextcloud',
'dbhost' => 'db',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'redacted',
'installed' => true,
'memories.exiftool' => '/var/www/html/custom_apps/memories/exiftool-bin/exiftool-amd64-glibc',
'memories.vod.path' => '/var/www/html/custom_apps/memories/exiftool-bin/go-vod-amd64',
'memories.gis_type' => 1,
'maintenance' => false,
);
Nginx config:
worker_processes auto;
error_log /var/log/nginx/error.log warn;
pid /var/run/nginx.pid;
events {
worker_connections 1024;
}
http {
include /etc/nginx/mime.types;
default_type application/octet-stream;
log_format main '$remote_addr - $remote_user [$time_local] "$request" '
'$status $body_bytes_sent "$http_referer" '
'"$http_user_agent" "$http_x_forwarded_for"';
access_log /var/log/nginx/access.log main;
sendfile on;
#tcp_nopush on;
# Prevent nginx HTTP Server Detection
server_tokens off;
keepalive_timeout 65;
#gzip on;
upstream php-handler {
server app:9000;
}
server {
listen 80;
# HSTS settings
# WARNING: Only add the preload option once you read about
# the consequences in https://hstspreload.org/. This option
# will add the domain to a hardcoded list that is shipped
# in all major browsers and getting removed from this list
# could take several months.
#add_header Strict-Transport-Security "max-age=15768000; includeSubDomains; preload;" always;
# set max upload size
# Versuch Error 504 zu lösen, Body Size und Timeout erhöht
client_max_body_size 10G;
#client_body_buffer_size 400M;
fastcgi_read_timeout 600s; #60s;
fastcgi_buffers 64 4K;
# Enable gzip but do not remove ETag headers
gzip on;
gzip_vary on;
gzip_comp_level 4;
gzip_min_length 256;
gzip_proxied expired no-cache no-store private no_last_modified no_etag auth;
gzip_types application/atom+xml application/javascript application/json application/ld+json application/manifest+json application/rss+xml application/vnd.geo+json application/vnd.ms-fontobject application/x-font-ttf application/x-web-app-manifest+json application/xhtml+xml application/xml font/opentype image/bmp image/svg+xml image/x-icon text/cache-manifest text/css text/plain text/vcard text/vnd.rim.location.xloc text/vtt text/x-component text/x-cross-domain-policy;
# Pagespeed is not supported by Nextcloud, so if your server is built
# with the `ngx_pagespeed` module, uncomment this line to disable it.
#pagespeed off;
# HTTP response headers borrowed from Nextcloud `.htaccess`
add_header Referrer-Policy "no-referrer" always;
add_header X-Content-Type-Options "nosniff" always;
add_header X-Download-Options "noopen" always;
add_header X-Frame-Options "SAMEORIGIN" always;
add_header X-Permitted-Cross-Domain-Policies "none" always;
add_header X-Robots-Tag "noindex, nofollow" always;
add_header X-XSS-Protection "1; mode=block" always;
# Remove X-Powered-By, which is an information leak
fastcgi_hide_header X-Powered-By;
# Path to the root of your installation
root /var/www/html;
# Specify how to handle directories -- specifying `/index.php$request_uri`
# here as the fallback means that Nginx always exhibits the desired behaviour
# when a client requests a path that corresponds to a directory that exists
# on the server. In particular, if that directory contains an index.php file,
# that file is correctly served; if it doesn't, then the request is passed to
# the front-end controller. This consistent behaviour means that we don't need
# to specify custom rules for certain paths (e.g. images and other assets,
# `/updater`, `/ocm-provider`, `/ocs-provider`), and thus
# `try_files $uri $uri/ /index.php$request_uri`
# always provides the desired behaviour.
index index.php index.html /index.php$request_uri;
# Rule borrowed from `.htaccess` to handle Microsoft DAV clients
location = / {
if ( $http_user_agent ~ ^DavClnt ) {
return 302 /remote.php/webdav/$is_args$args;
}
}
location = /robots.txt {
allow all;
log_not_found off;
access_log off;
}
# Make a regex exception for `/.well-known` so that clients can still
# access it despite the existence of the regex rule
# `location ~ /(\.|autotest|...)` which would otherwise handle requests
# for `/.well-known`.
location ^~/.well-known {
# The rules in this block are an adaptation of the rules
# in `.htaccess` that concern `/.well-known`.
location = /.well-known/carddav { return 301 /remote.php/dav/; }
location = /.well-known/caldav { return 301 /remote.php/dav/; }
# Hab das hinzugefügt aus dieser Seite: https://github.com/nextcloud/documentation/issues/6157
# according to the documentation these two lines are not necessary, but version 21.0.0 will produce warnings in the overview setup check
location = /.well-known/webfinger { return 301 /index.php$uri; }
location = /.well-known/nodeinfo { return 301 /index.php$uri; }
location /.well-known/acme-challenge { try_files $uri $uri/ =404; }
location /.well-known/pki-validation { try_files $uri $uri/ =404; }
# Let Nextcloud's API for `/.well-known` URIs handle all other
# requests by passing them to the front-end controller.
return 301 /index.php$request_uri;
}
# Rules borrowed from `.htaccess` to hide certain paths from clients
location ~ ^/(?:build|tests|config|lib|3rdparty|templates|data)(?:$|/) { return 404; }
location ~ ^/(?:\.|autotest|occ|issue|indie|db_|console) { return 404; }
# Ensure this block, which passes PHP files to the PHP process, is above the blocks
# which handle static assets (as seen below). If this block is not declared first,
# then Nginx will encounter an infinite rewriting loop when it prepends `/index.php`
# to the URI, resulting in a HTTP 500 error response.
location ~ \.php(?:$|/) {
# Required for legacy support
rewrite ^/(?!index|remote|public|cron|core\/ajax\/update|status|ocs\/v[12]|updater\/.+|oc[ms]-provider\/.+|.+\/richdocumentscode\/proxy) /index.php$request_uri;
fastcgi_split_path_info ^(.+?\.php)(/.*)$;
set $path_info $fastcgi_path_info;
try_files $fastcgi_script_name =404;
include fastcgi_params;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
fastcgi_param PATH_INFO $path_info;
#fastcgi_param HTTPS on;
fastcgi_param modHeadersAvailable true; # Avoid sending the security headers twice
fastcgi_param front_controller_active true; # Enable pretty urls
fastcgi_pass php-handler;
#Laut https://github.com/nextcloud/documentation/issues/6157 muss das aus sein:
fastcgi_intercept_errors off;
fastcgi_request_buffering off;
}
location ~ \.(?:css|js|svg|gif)$ {
try_files $uri /index.php$request_uri;
expires 6M; # Cache-Control policy borrowed from `.htaccess`
access_log off; # Optional: Don't log access to assets
}
location ~ \.woff2?$ {
try_files $uri /index.php$request_uri;
expires 7d; # Cache-Control policy borrowed from `.htaccess`
access_log off; # Optional: Don't log access to assets
}
# Rule borrowed from `.htaccess`
location /remote {
return 301 /remote.php$request_uri;
}
location / {
try_files $uri $uri/ /index.php$request_uri;
}
}
}
Nginx Proxy config
server {
server_name cloud.tobi;
location / {
proxy_set_header Host $http_host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-Proto https;
proxy_set_header X-Forwarded-Host $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_pass http://nextcloud-web-1:80;
proxy_buffers 16 4k;
proxy_buffer_size 2k;
}
#Fix webfinger etc,
location /.well-known/carddav {
return 301 $scheme://$http_host/remote.php/dav;
}
location /.well-known/caldav {
return 301 $scheme://$http_host/remote.php/dav;
}
location /.well-known/webfinger {
return 301 $scheme://$http_host/index.php/.well-known/webfinger;
}
location /.well-known/nodeinfo {
return 301 $scheme://$http_host/index.php/.well-known/nodeinfo;
}
fastcgi_intercept_errors off;
# Versuch Error 504 zu lösen, Body Size und Timeout erhöht
proxy_buffering off;
client_max_body_size 10G;
#client_body_buffer_size 400M;
fastcgi_read_timeout 600s;
fastcgi_request_buffering off;
listen [::]:443 ssl http2;
listen 443 ssl http2;
ssl_certificate /etc/nginx/certs/cloud.tobi.crt;
ssl_certificate_key /etc/nginx/certs/cloud.tobi.key;
}
server {
if ($http_host = cloud.tobi) {
return 301 https://$http_host$request_uri;
}
#Fix webfinger etc,
fastcgi_intercept_errors off;
location /.well-known/carddav {
return 301 $scheme://$http_host/remote.php/dav;
}
location /.well-known/caldav {
return 301 $scheme://$http_host/remote.php/dav;
}
location /.well-known/webfinger {
return 301 $scheme://$http_host/index.php/.well-known/webfinger;
}
location /.well-known/nodeinfo {
return 301 $scheme://$http_host/index.php/.well-known/nodeinfo;
}
# Versuch Error 504 zu lösen, Body Size und Timeout erhöht
client_max_body_size 10G;
proxy_buffering off;
#client_body_buffer_size 400M;
fastcgi_read_timeout 600s;
fastcgi_request_buffering off;
server_name cloud.tobi;
listen [::]:80;
listen 80;
return 404;
}
Docker compose:
version: '2'
services:
db:
image: mariadb:10.6
restart: always
command: --transaction-isolation=READ-COMMITTED --log-bin=binlog --binlog-format=ROW
volumes:
- /appdata/nextcloud/db:/var/lib/mysql
environment:
- MYSQL_ROOT_PASSWORD=redacted
- MYSQL_PASSWORD=redacted
- MYSQL_DATABASE=nextcloud
- MYSQL_USER=nextcloud
- MARIADB_AUTO_UPGRADE=1
- MARIADB_DISABLE_UPGRADE_BACKUP=1
redis:
image: redis:alpine
restart: always
app:
image: nextcloud-custom:fpm-26
restart: always
links:
- db
volumes:
- /appdata/nextcloud/app:/var/www/html:z
- /appdata/nextcloud/tmp-app:/tmp
- /srv/dev-disk-by-uuid-cc6e214c-17e7-40d9-9e23-f7fdc7dc5450/NextcloudData:/var/www/html/data
environment:
- MYSQL_PASSWORD=redacted
- MYSQL_DATABASE=nextcloud
- MYSQL_USER=nextcloud
- MYSQL_HOST=db
- NEXTCLOUD_TRUSTED_DOMAINS=cloud.tobi
- PHP_MEMORY_LIMIT=4G
- PHP_UPLOAD_LIMIT=16G
- REDIS_HOST=redis
depends_on:
- db
- redis
web:
image: nginx
restart: always
links:
- app
volumes:
- /appdata/nextcloud/web/nginx.conf:/etc/nginx/nginx.conf:ro
- /appdata/nextcloud/tmp-web:/tmp
volumes_from:
- app
environment:
- VIRTUAL_HOST=cloud.tobi
depends_on:
- app
networks:
- proxy-tier
- default
# cron:
# image: nextcloud-custom:fpm-26
# restart: always
# volumes:
# - /appdata/nextcloud/app:/var/www/html:z
# entrypoint: /cron.sh
# depends_on:
# - db
# - redis
proxy:
image: nginxproxy/nginx-proxy #:alpine
restart: always
ports:
- 8080:80
- 8081:443
volumes:
- /appdata/nextcloud/proxy:/etc/nginx/conf.d
- /appdata/nextcloud/ssl:/etc/nginx/certs:ro
# - vhost.d:/etc/nginx/vhost.d:z
# - html:/usr/share/nginx/html:z
- /var/run/docker.sock:/tmp/docker.sock:z,ro
- /appdata/nextcloud/tmp-proxy:/tmp
networks:
- proxy-tier
networks:
proxy-tier:
Has anybody a idea why I get these errors? Sorry for any spelling errors its very late.