Nextcloud Desktop Client – macOS does not offer to import previous OwnCloud configuration

📱 Desktop & mobile clients 💻 Desktop
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1

Hello,

We are currently migrating our users’ desktop clients from OwnCloud to Nextcloud.
(The server-side migration was successfully completed 15 days ago.)

The Windows and Linux clients correctly detect the previous OwnCloud configuration and propose to import it automatically. However, the macOS client does not offer this import option.

As a result, our macOS users have to manually delete the following files in their sync folder before they can connect:

  • .sync_journal.db

  • .owncloudsync.log

Is this the expected behavior on macOS, or is it a bug in the Nextcloud Desktop Client?

Thank you in advance for your feedback.

Best regards,

2

I just discovered that the import of the previous OwnCloud configuration works correctly with the Legacy version of the Nextcloud client.
Why wasn’t this feature included in the latest version (33.x)?
Additionally, if you upgrade from the Legacy version directly to version 33.x, the new client still does not detect the old configuration of nextcloud legacy .

3

Cannot confirm this behaviour.
Which macOS version are you using?

Here I have two machines using v26.3.1a and v26.4.1. Upgrades from client v4.0.8 to v33.0 worked perfectly

4

Hello, It is a fresh installation of the Legacy client (version 3.13.4), then upgraded to the latest version 33.0.2.
The test machine I’m using is a MacBook Air 8.1 equipped with an Intel Core i5 on macOS 14.7.6 ( not compatible with versions 15.x and 26.x. )

5

@Wixaw With the adoption of the macOS app sandbox in client version 33+ it no longer is possible to read data outside the app’s sandbox which is tied to the app’s identity. We are aware of this and this is discussed actively as already during the development process.

Possible ideas for workarounds:

  • For now, this can (in example) be circumvented by macOS configuration profiles (distributed via MDM) granting appropriate access to the local file system and ownCloud assets.
  • You could also take a detour via an older release (< 33.0.0, favorably the latest release of the major version 4) and then upgrade to 33+.

We need to introduce a changed migration process for ownCloud users.

@rakekniven As far as I understood, the question is about migrating from ownCloud to Nextcloud which are different products, not just a Nextcloud desktop client version update.

6

I understand now !
Thank’s you so much