The Basics
- Nextcloud Server version (e.g., 29.x.x):
33.0.3
- Operating system and version (e.g., Ubuntu 24.04):
Linux
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4
- PHP version (e.g, 8.3):
PHP 8.2
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
While installing recommended apps
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Web installer through archive
Summary of the issue you are facing:
[I am trying to install Nextcloud 33.0.3 on my cpanel test server with PHP 8.2 and Mysql 8.0
The script is throwing “App download or installation failed” error on installing recommended apps.]
Steps to replicate it (hint: details matter!):
-
Download and extract the Nextcloud package from the website. https://download.nextcloud.com/server/releases/nextcloud-33.0.3.zip
-
Upload it to desired server and start the installation.
-
Installation goes smooth and the script ask to install recommended apps, Upon clicking the button shows the error.
Log entries
nextcloud.log in data directory is empty
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.