Nextcloud version: Nextcloud 21.0.0.18
Operating system and version: Ubuntu 20.04
Apache or nginx version: Apache 2.4.41
PHP version: 7.4
The issue you are facing:
Nextcloud cron script consumed all memory 4GB + swap 28GB on the server. After restarting, occ script does the same. I limited the memory allocated to the script, and it always crashes with the following message, whether I give it 600MB of memory or 6GB of it:
sudo -u www-data php -dmemory_limit=600000000 occ
PHP Fatal error: Allowed memory size of 600000000 bytes exhausted (tried to allocate 20480 bytes) in /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php on line 133
sudo -u www-data php -dmemory_limit=6000000000 occ
PHP Fatal error: Allowed memory size of 6000000000 bytes exhausted (tried to allocate 20480 bytes) in /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php on line 133
Currently I cannot bring the server up, and browsing the server shows the maintenance mode message. This is quite a strange error, since I’m the only user on this server and I really didn’t touch it, and there’s no change on the files either. This has to be the work of auto-update, but I’m not sure what was updated and why this is happening.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- run sudo -u www-data php occ or cron.php
- it immediately fills available memory and starts swapping.
The output of your Nextcloud log in Admin > Logging:
Cannot browse
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => '###REDACTED###',
'secret' => '###REDACTED###',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '192.168.1.XXX',
2 => '###REDACTED###',
3 => '###REDACTED###',
),
'datadirectory' => '/mnt/ncdata',
'dbtype' => 'pgsql',
'version' => '20.0.7.1',
'overwrite.cli.url' => '###REDACTED###',
'dbname' => 'nextcloud_db',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'ncadmin',
'dbpassword' => '###REDACTED###',
'installed' => true,
'instanceid' => '###REDACTED###',
'log_type' => 'file',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'loglevel' => 0,
'mail_smtpmode' => 'smtp',
'remember_login_cookie_lifetime' => '1800',
'log_rotate_size' => '10485760',
'trashbin_retention_obligation' => 'auto, 180',
'versions_retention_obligation' => 'auto, 365',
'simpleSignUpLink.shown' => 'false',
'memcache.local' => '\\OC\\Memcache\\APCu',
'filelocking.enabled' => true,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis-server.sock',
'port' => 0,
'timeout' => 0.5,
'dbindex' => 0,
'password' => '###REDACTED###',
),
'logtimezone' => '###REDACTED###',
'htaccess.RewriteBase' => '/',
'enable_previews' => true,
'preview_libreoffice_path' => '/usr/bin/libreoffice',
'maintenance' => true,
'mail_sendmailmode' => 'smtp',
'mail_from_address' => '###REDACTED###',
'mail_domain' => '###REDACTED###',
'mail_smtpsecure' => 'ssl',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => '###REDACTED###',
'mail_smtpport' => '###REDACTED###',
'mail_smtpname' => '###REDACTED###',
'mail_smtppassword' => '###REDACTED###',
'onlyoffice' =>
array (
'verify_peer_off' => true,
),
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____:
[Sat Feb 20 22:21:32.297155 2021] [:notice] [pid 1119] ModSecurity for Apache/2.9.3 (http://www.modsecurity.org/) configured.
[Sat Feb 20 22:21:32.343896 2021] [:notice] [pid 1119] ModSecurity: APR compiled version="1.6.5"; loaded version="1.6.5"
[Sat Feb 20 22:21:32.343928 2021] [:notice] [pid 1119] ModSecurity: PCRE compiled version="8.39 "; loaded version="8.39 2016-06-14"
[Sat Feb 20 22:21:32.343941 2021] [:notice] [pid 1119] ModSecurity: LUA compiled version="Lua 5.1"
[Sat Feb 20 22:21:32.343953 2021] [:notice] [pid 1119] ModSecurity: YAJL compiled version="2.1.0"
[Sat Feb 20 22:21:32.343964 2021] [:notice] [pid 1119] ModSecurity: LIBXML compiled version="2.9.4"
[Sat Feb 20 22:21:32.344222 2021] [:notice] [pid 1119] ModSecurity: StatusEngine call: "2.9.3,Apache,1.6.5/1.6.5,8.39/8.39 2016-06-14,Lua 5.1,2.9.4,b927f9868080bc83cdc5ab14613c97fbc4fbcaf7"
[Sat Feb 20 22:21:32.469290 2021] [:notice] [pid 1119] ModSecurity: StatusEngine call successfully sent. For more information visit: http://status.modsecurity.org/
[Sat Feb 20 22:21:32.517307 2021] [http2:warn] [pid 1438] AH10034: The mpm module (prefork.c) is not supported by mod_http2. The mpm determines how things are processed in your server. HTTP/2 has more demands in this regard and the currently selected mpm will just not do. This is an advisory warning. Your server will continue to work, but the HTTP/2 protocol will be inactive.
[Sat Feb 20 22:21:34.740282 2021] [mpm_prefork:notice] [pid 1438] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Sat Feb 20 22:21:34.740318 2021] [core:notice] [pid 1438] AH00094: Command line: '/usr/sbin/apache2'
