*.Nextcloud.com - connectivity issues

ℹ️ Support
83

This happens every time a new major release hits…
It can’t be called business-savvy to pay for bandwidth needed 2-3 times a year for 1-2 weeks each…
Hence, they won’t do it… Just tame your itch to run the latest for a week or so and everything should be OK-ish…

84

Exactly that of the above procedure

1- Find into folder data “updater-{user}”
2- Upload file nextcloud-xxxx.zip into downloads
3- return to root directory updater-{user}
4- Create new file “.step” and put this object: {“state”:“end”,“step”:4}
5- run from cli sudo -u {user} updater/updater.phar

if Verify integrity failed return to 4 point and put {“state”:“end”,“step”:5}

This procedure works and tested

to download the latest releases, I add shared links: https://workspace.madi-solution.it/index.php/s/DGASTR6pSZeb8fo

2 Likes
85

Nextcloud 20

https://github.com/nextcloud/server/releases

86

Yes, this is a valid URL and GitHub has a lot of bandwith.
Anything more?

87

Hello. I’m getting timed out error for the apps.nextcloud.com.
Is it just maintenance?

Regards,
DP

4 Likes
88

I’m experiencing the same issue

89

It’s down. This makes “applications” module unavailable on all nextcloud servers as well.

90

It just set up my first nextcloud Server and I thought I did something wrong…
Because some features work and others don’t. Besides not being able to access the App Store my server doesn’t respond when I click the “System” tab.
Do you have the same issue or is there something I need to check?

91

This happened right as I was moving from 19 to 20. NC is up on my server but literally only the basic apps running. The install finished with errors that it couldnt find xyz apps. Does anybody know it this will right itself when the apps store is working ?

93

you should probably revert back to pre update state if you can and do the update again after the app store is back up.

94

i’m having the same issue as well for the system tab. There’s probably a link to the app store when using this tab.

95

I have the same issue when accessing the System tab.
From the Nextcloud logs, I can see that request for serverinfo is returning “Could not connect to appstore: cURL error 28: Connection timed out after 60001 milliseconds” so it is probably related.

1 Like
96

Thanks to you!!! :+1:
Now my update script will check first if apps.nextcloud.com is online before updating.

2 Likes
97

Yeah the store has been very flaky over the last few days. I’ve proposed a similar check for the snap as well, it looks like this:

3 Likes
98

Mind to create a enhancement request at https://github.com/nextcloud/serverinfo/issues? It’s correct that the app store is requested for the serverinfo overview. But the information itself (how many apps are installed, are there updates available, etc) is not even used there. The monitoring api (which uses the same code) is exposing this information. I think we can skip the app store connection for a overview request and keep if the monitoring api.

99

I’ve already addressed this problem in Feburary 2019, :wink:

1 Like
100

There are so many issues at serverinfo I obviously missed it :rofl:

Also this point needs a fix at nextcloud/server (e.g. always update the apps store information as background job, there is an issue somewhere).

For the serverinfo overview page we can fix it in a different way.

101

1 Like
102

The connection has timed out
The server at apps.nextcloud.com is taking too long to respond.

103

Is just edited the Guzzle-Timeout form 60s to 10 and at least serverinfo and appstore-pages load:


/var/www/html/lib/private/App/AppStore/Fetcher

In my opinion some Fallback for the Timeout is missing here: