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Sorry to hear youāre facing problems. 
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Getting help
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- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
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Some or all of the below information will be requested if it isnāt supplied; for fastest response please provide as much as you can. ![]()
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 31.0.8.1
- Operating system and version (e.g., Ubuntu 24.04):
- Debian GNU/Linux 11 (bullseye)
- Web server and version (e.g, Apache 2.4.25):
- nginx version: nginx/1.18.0
- Reverse proxy and version _(e.g. nginx 1.27.2)
none
- PHP version (e.g, 8.3):
- PHP 8.1.31 (cli) (built: Nov 21 2024 10:24:20) (NTS)
- Is this the first time youāve seen this error? (Yes / No):
no
- When did this problem seem to first start?
long time ago, always had it
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- manual / own metal server
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
- Client version
- 3.16.6.20250618
Summary of the issue you are facing:
On windows, I use NC client.
I copy a directory tree with cca. 700 files over to NC shared folder. It start to sync and it synces part of the files and then even when I click on Sync now the sync will not start. I must stop and restart the client for the sync to be finished. I am seeing this behavior all the time, through multiple client and server versions of NC.
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud.*****.cz"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "31.0.8.1",
"overwrite.cli.url": "https:\/\/nextcloud.*****.cz",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "5432",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"theme": "",
"loglevel": 2,
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"default_phone_region": "CZ",
"maintenance_window_start": 100
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- viewer: 4.0.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- activity: 4.0.0 (installed 2.17.0)
- admin_audit: 1.21.0
- comments: 1.21.0 (installed 1.15.0)
- contactsinteraction: 1.12.0 (installed 1.6.0)
- dashboard: 7.11.0 (installed 7.5.0)
- encryption: 2.19.0
- federation: 1.21.0 (installed 1.15.0)
- files_external: 1.23.0
- files_trashbin: 1.21.0 (installed 1.15.0)
- files_versions: 1.24.0 (installed 1.18.0)
- nextcloud_announcements: 3.0.0 (installed 1.14.0)
- photos: 4.0.0 (installed 2.0.1)
- sharebymail: 1.21.0 (installed 1.15.0)
- support: 3.0.0 (installed 1.8.0)
- survey_client: 3.0.0 (installed 1.13.0)
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0
- user_status: 1.11.0 (installed 1.5.0)
- weather_status: 1.11.0 (installed 1.5.0)
Special note
I am exposing the nexcloud data directory via nginx. So once I copy and sync something into nextcloud space, it appears on my web instantly. Works well except this one annoying issue.
I am using this setting for automatically deploying testing code to my webserver.