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Getting help
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
latest
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 22.04
- Web server and version (e.g, Apache 2.4.25):
none
- Reverse proxy and version _(e.g. nginx 1.27.2)
none
- PHP version (e.g, 8.3):
none
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
when i run installation
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
I install Nextcloud using AIO but it wont work. The log on docker:
Trying to fix docker.sock permissions internally…
Adding internal www-data to group ping
curl: (28) Connection timed out after 300339 milliseconds Could not reach https://ghcr.io. Most likely is something blocking access to it.
You should be able to fix this by following Configuring DNS | dockerlabs
Another solution is using all-in-one/manual-install at main · nextcloud/all-in-one · GitHub
See all-in-one/manual-install/latest.yml at main · nextcloud/all-in-one · GitHub
But when i try to ping ghcr.io from the container, it’s work.
Steps to replicate it (hint: details matter!):
-
I follow this web. nextcloud/all-in-one:
The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance. -
Then after pull is done, the logs start with Trying to fix docker.sock permissions internally…
Adding internal www-data to group ping
- After waiting for a while, it say connection timed out. But i’m sure that when i ping ghcr.io from the same container, it working normally.