Nextcloud app on android : server unavailable

ℹ️ Support
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Hellp

The Basics

  • Nextcloud Server version: 30.0.6
  • Operating system and version: Debian 12
  • Web server and version: Nginx 1.22.11
  • PHP version: 8.3
  • Is this the first time you’ve seen this error? : No
  • When did this problem seem to first start? After installing Android App
  • Installation method : Local
  • Are you using CloudfIare, mod_security, or similar? : No

Steps to replicate it (hint: details matter!):

  1. Entering Nextcloud on PC app, Browser, Android Browser - Success
  2. Entering Nextcloud app on Android using authentification of Browser - Success
  3. After 3 minutes of inaction - Nextcloud app for android says “Server in unavailible”

Log entries

Nextcloud

Admin_audit says only that login “Successful”

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

> 176.59.4.192 - - [12/Mar/2025:11:05:42 +0300] "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0" 200 5337 "https://inzhgeopat.ru/index.php/apps/files/preview-service-worker.js" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - childofbodom2009 [12/Mar/2025:11:05:45 +0300] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 496 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"
> 176.59.4.192 - childofbodom2009 [12/Mar/2025:11:05:45 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/2.0" 200 930 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"
> 176.59.4.192 - childofbodom2009 [12/Mar/2025:11:05:46 +0300] "GET /ocs/v2.php/cloud/user?format=json HTTP/2.0" 200 496 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"
> 176.59.4.192 - - [12/Mar/2025:11:06:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:06:12 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:06:22 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:06:43 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:07:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:07:12 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:08:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:08:19 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:09:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:09:31 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:10:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:10:42 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:10:42 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:11:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:11:22 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:12:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:13:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:13:22 +0300] "GET /csrftoken HTTP/2.0" 200 122 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:14:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:15:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:16:02 +0300] "GET /index.php/204 HTTP/2.0" 204 0 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"
> 176.59.4.192 - - [12/Mar/2025:11:16:02 +0300] "GET /index.php/204 HTTP/2.0" 204 0 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"
> 176.59.4.192 - - [12/Mar/2025:11:16:02 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:16:02 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:16:02 +0300] "GET /ocs/v2.php/apps/dashboard/api/v2/widget-items?widgets%5B%5D=calendar HTTP/2.0" 200 188 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:16:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:16:22 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:17:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:18:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:19:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:20:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:21:09 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:21:09 +0300] "GET /csrftoken HTTP/2.0" 200 122 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:21:09 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:21:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:21:22 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:22:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:23:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:23:52 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:23:54 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:23:59 +0300] "GET /settings/admin/overview HTTP/2.0" 200 14822 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:01 +0300] "GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:01 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:01 +0300] "GET /ocs/v2.php/apps/updatenotification/api/v1/applist/31.0.0.18 HTTP/2.0" 200 186 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:01 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 930 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:01 +0300] "GET /ocs/v2.php/cloud/groups/details HTTP/2.0" 200 166 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:01 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 930 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:03 +0300] "GET /index.php/apps/files/preview-service-worker.js HTTP/2.0" 200 5337 "https://inzhgeopat.ru/index.php/apps/files/preview-service-worker.js" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:06 +0300] "GET /settings/ajax/checksetup HTTP/2.0" 200 3874 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:24:32 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:25:02 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:25:32 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:26:02 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:26:23 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:26:24 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:26:24 +0300] "GET /ocs/v2.php/apps/dashboard/api/v2/widget-items?widgets%5B%5D=calendar HTTP/2.0" 200 188 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:26:32 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:27:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:28:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:29:02 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:29:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:30:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:31:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:31:36 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:31:36 +0300] "GET /csrftoken HTTP/2.0" 200 121 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:31:36 +0300] "PUT /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json HTTP/2.0" 200 157 "-" "Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Mobile Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:32:11 +0300] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 304 0 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36"
> 176.59.4.192 - - [12/Mar/2025:11:32:44 +0300] "GET /index.php/204 HTTP/2.0" 204 0 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"
> 176.59.4.192 - - [12/Mar/2025:11:32:44 +0300] "GET /index.php/204 HTTP/2.0" 204 0 "-" "Mozilla/5.0 (Android) Nextcloud-android/20250312"

Configuration

Nextcloud

$CONFIG = array (
  'instanceid' => 'xxx',
  'passwordsalt' => 'xxx',
  'secret' => 'xxx',
  'trusted_domains' =>
  array (
    0 => 'my_xxx_domain',
  ),
  'maintenance_window_start' => 5,
  'overwritehost' => 'my_xxx_domain',
  'overwriteprotocol' => 'https',
  'datadirectory' => '/mnt/nextcloud/data/',
  'dbtype' => 'mysql',
  'version' => '30.0.6.2',
  'overwrite.cli.url' => 'my_xxx_domain',
  'dbname' => 'nextcloud_name_db',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextcloud_user',
  'dbpassword' => 'nextcloud_password',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\Memcached',
  'memcache.distributed' => '\\OC\\Memcache\\Memcached',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => 'localhost',
    'port' => 9999,
  ),
  'memcached_servers' =>
  array (
    0 =>
    array (
      0 => 'localhost',
      1 => 9998,
    ),
  ),
  'default_phone_region' => 'RU',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 1,
);

Apps

Enabled:

  • activity: 3.0.0
  • app_api: 4.0.6
  • bruteforcesettings: 3.0.0
  • calendar: 5.1.3
  • circles: 30.0.0
  • cloud_federation_api: 1.13.0
  • comments: 1.20.1
  • contacts: 7.0.3
  • contactsinteraction: 1.11.0
  • dashboard: 7.10.0
  • dav: 1.31.1
  • federatedfilesharing: 1.20.0
  • federation: 1.20.0
  • files: 2.2.0
  • files_downloadlimit: 3.0.0
  • files_external: 1.22.0
  • files_pdfviewer: 3.0.0
  • files_reminders: 1.3.0
  • files_sharing: 1.22.0
  • files_trashbin: 1.20.1
  • files_versions: 1.23.0
  • firstrunwizard: 3.0.0
  • logreader: 3.0.0
  • lookup_server_connector: 1.18.0
  • nextcloud_announcements: 2.0.0
  • notes: 4.11.0
  • notifications: 3.0.0
  • oauth2: 1.18.1
  • password_policy: 2.0.0
  • photos: 3.0.2
  • privacy: 2.0.0
  • provisioning_api: 1.20.0
  • recommendations: 3.0.0
  • related_resources: 1.5.0
  • richdocuments: 8.5.3
  • serverinfo: 2.0.0
  • settings: 1.13.0
  • sharebymail: 1.20.0
  • spreed: 20.1.4
  • support: 2.0.0
  • survey_client: 2.0.0
  • systemtags: 1.20.0
  • text: 4.1.0
  • theming: 2.6.0
  • twofactor_backupcodes: 1.19.0
  • updatenotification: 1.20.0
  • user_status: 1.10.0
  • viewer: 3.0.0
  • weather_status: 1.10.0
  • webhook_listeners: 1.1.0-dev
  • workflowengine: 2.12.0
    Disabled:
  • encryption: 2.18.0
  • mail: 4.1.2 (installed 4.1.2)
  • suspicious_login: 8.0.0
  • twofactor_nextcloud_notification: 4.0.0
  • twofactor_totp: 12.0.0-dev
  • user_ldap: 1.21.0
2

Yes, the official Nextcloud Android app has many bugs. Over 400 to be exact. They have a form on GitHub where you can report bugs.

Which version did you install and where did you download it from?

3

I have tried last stable versions from GooglePlay, F-Droid; nightly versions from download.nextcloud.com. The result is one.
The problem only occurs in the andoid app. I don’t know how else to diagnose it. Of corse, there are no spaces or special symbols in the usernames. I checked working on Wifi, mobile Internet.

4

It’s 3.31.0 (February 25, 2025). Are we talking about this one?

Maybe it is related to Suspicious Login App, which is now part of the Nextcloud Server package?

5

I don’t quite understand what do you mean.
I tested 3.31.0 RC1 app

6

I would not test RC apps unless you are a developer. But then you post the bugs on GitHub and not here in the forum because the developers don’t have time to read the forum.

Can you install the official app (not the RC app) and report whether the error persists?

7

I have installed the latest version(3.31.0) of the application, the problem is persists.

8

Are you connected to the Android client with more than one account?

9

No, I use my account on my phone, other users use’s their accounts for entering nextcloud app android

10

So you are connected to only one Nextcloud instance on your phone, right?

11

Yes, only one

12

Try the older version 3.30.8 from F-Droid.

13

Which Android version are you using on what device?

14

Android 13, Realme GT Neo 2

15

The prerequrites are: NC server 18, Android 7. So it is an app-problem.

16

NC server 18, Android 7 - it’s a minimal requirements.

17

Correct - so it is neither a server problem nor does it be caused by the Android version. The reason is Nextcloud app 3.31.0, after downgrade to 3.30.8 it will work again, I guess.

18

I have installed this version, the effect is the same.
May be something wrong in nginx.conf or php.ini? But nginx.conf was copied from docs.nextcloud.com…