Support intro
Sorry to hear you’re facing problems. 
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If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
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- How to topics and FAQs
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The Basics
- Operating system and version (e.g., Ubuntu 24.04):
- AlpineLinux 3.21 (kernel 5.14)
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- k8s (AIO)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No
Summary of the issue you are facing:
Nextcloud AIO install on Kubernetes did’t work
Steps to replicate it (hint: details matter!):
- Install Nextcloud by instruction: all-in-one/nextcloud-aio-helm-chart at main · nextcloud/all-in-one · GitHub
- Try check to work
- Nothing
Web server / Reverse Proxy
On pod nexctloud-aio-apache:
Error: loading initial config: loading new config: http app module: start: listening on :443: listen tcp :443: bind: permission denied
Configuration
Nextcloud
values.yaml (exclude block with password):
CLAMAV_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
COLLABORA_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
FULLTEXTSEARCH_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
IMAGINARY_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
ONLYOFFICE_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
TALK_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
TALK_RECORDING_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
WHITEBOARD_ENABLED: "no" # Setting this to "yes" (with quotes) enables the option in Nextcloud automatically.
APACHE_MAX_SIZE: "17179869184" # This needs to be an integer and in sync with NEXTCLOUD_UPLOAD_LIMIT
APACHE_PORT: 443 # Changing this to a different value than 443 will allow you to run it behind a web server or reverse proxy (like Apache, Nginx, Caddy, Cloudflare Tunnel and else).
ADDITIONAL_COLLABORA_OPTIONS: ['--o:security.seccomp=true'] # You can add additional collabora options here by using the array syntax.
COLLABORA_DICTIONARIES: de_DE en_GB en_US es_ES fr_FR it nl pt_BR pt_PT ru # You can change this in order to enable other dictionaries for collabora
FULLTEXTSEARCH_JAVA_OPTIONS: -Xms512M -Xmx512M # Allows to adjust the fulltextsearch java options.
INSTALL_LATEST_MAJOR: no # Setting this to yes will install the latest Major Nextcloud version upon the first installation
NEXTCLOUD_ADDITIONAL_APKS: imagemagick # This allows to add additional packages to the Nextcloud container permanently. Default is imagemagick but can be overwritten by modifying this value.
NEXTCLOUD_ADDITIONAL_PHP_EXTENSIONS: imagick # This allows to add additional php extensions to the Nextcloud container permanently. Default is imagick but can be overwritten by modifying this value.
NEXTCLOUD_MAX_TIME: 3600 # This allows to change the upload time limit of the Nextcloud container
NEXTCLOUD_MEMORY_LIMIT: 512M # This allows to change the PHP memory limit of the Nextcloud container
NEXTCLOUD_STARTUP_APPS: deck twofactor_totp tasks calendar contacts notes # Allows to modify the Nextcloud apps that are installed on starting AIO the first time
NEXTCLOUD_TRUSTED_CACERTS_DIR: # Setting this to any value allows to automatically import root certificates into the Nextcloud container
NEXTCLOUD_UPLOAD_LIMIT: 16G # This allows to change the upload limit of the Nextcloud container
REMOVE_DISABLED_APPS: yes # Setting this to no keep Nextcloud apps that are disabled via their switch and not uninstall them if they should be installed in Nextcloud.
TALK_PORT: 3478 # This allows to adjust the port that the talk container is using. It should be set to something higher than 1024! Otherwise it might not work!
UPDATE_NEXTCLOUD_APPS: no # When setting to yes (with quotes), it will automatically update all installed Nextcloud apps upon container startup on saturdays.
STORAGE_CLASS: csi-ceph-ssd-ms1 # By setting this, you can adjust the storage class for your volumes
APACHE_STORAGE_SIZE: 1Gi # You can change the size of the apache volume that default to 1Gi with this value
CLAMAV_STORAGE_SIZE: 1Gi # You can change the size of the clamav volume that default to 1Gi with this value
DATABASE_STORAGE_SIZE: 1Gi # You can change the size of the database volume that default to 1Gi with this value
DATABASE_DUMP_STORAGE_SIZE: 1Gi # You can change the size of the database-dump volume that default to 1Gi with this value
ELASTICSEARCH_STORAGE_SIZE: 1Gi # You can change the size of the elasticsearch volume that default to 1Gi with this value
NEXTCLOUD_STORAGE_SIZE: 5Gi # You can change the size of the nextcloud volume that default to 1Gi with this value
NEXTCLOUD_DATA_STORAGE_SIZE: 5Gi # You can change the size of the nextcloud-data volume that default to 1Gi with this value
NEXTCLOUD_TRUSTED_CACERTS_STORAGE_SIZE: 1Gi # You can change the size of the nextcloud-trusted-cacerts volume that default to 1Gi with this value
ONLYOFFICE_STORAGE_SIZE: 1Gi # You can change the size of the onlyoffice volume that default to 1Gi with this value
REDIS_STORAGE_SIZE: 1Gi # You can change the size of the redis volume that default to 1Gi with this value
TALK_RECORDING_STORAGE_SIZE: 1Gi # You can change the size of the talk-recording volume that default to 1Gi with this value
NAMESPACE: nextcloud-aio # By changing this, you can adjust the namespace of the installation which allows to install multiple instances on one kubernetes cluster
NAMESPACE_DISABLED: "yes" # By setting this to "yes", you can disabled the creation of the namespace so that you can use a pre-created one
NETWORK_POLICY_ENABLED: "no" # By setting this to "yes", you can enable a network policy that limits network access to the same namespace. Except the Web server service which is reachable from all endpoints.
SUBSCRIPTION_KEY: # This allows to set the Nextcloud Enterprise key via ENV
SERVERINFO_TOKEN: # This allows to set the serverinfo app token for monitoring your Nextcloud via the serverinfo app
APPS_ALLOWLIST: # This allows to configure allowed apps that will be shown in Nextcloud's Appstore. You need to enter the app-IDs of the apps here and separate them with spaces. E.g. 'files richdocuments'
ADDITIONAL_TRUSTED_PROXY: # Allows to add one additional ip-address to Nextcloud's trusted proxies and to the Office WOPI-allowlist automatically. Set it e.g. like this: 'your.public.ip-address'. You can also use an ip-range here.
ADDITIONAL_TRUSTED_DOMAIN: # Allows to add one domain to Nextcloud's trusted domains and also generates a certificate automatically for it
NEXTCLOUD_DEFAULT_QUOTA: "10 GB" # Allows to adjust the default quota that will be taken into account in Nextcloud for new users. Setting it to "unlimited" will set it to unlimited
NEXTCLOUD_MAINTENANCE_WINDOW: # Allows to define the maintenance window for Nextcloud. See https://docs.nextcloud.com/server/stable/admin_manual/configuration_server/background_jobs_configuration.html#parameters for possible values
SMTP_HOST: # (empty by default): The hostname of the SMTP server.
SMTP_SECURE: # (empty by default): Set to 'ssl' to use SSL, or 'tls' to use STARTTLS.
SMTP_PORT: # (default: '465' for SSL and '25' for non-secure connections): Optional port for the SMTP connection. Use '587' for an alternative port for STARTTLS.
SMTP_AUTHTYPE: # (default: 'LOGIN'): The method used for authentication. Use 'PLAIN' if no authentication or STARTLS is required.
SMTP_NAME: # (empty by default): The username for the authentication.
SMTP_PASSWORD: # (empty by default): The password for the authentication.
MAIL_FROM_ADDRESS: # (not set by default): Set the local-part for the 'from' field in the emails sent by Nextcloud.
MAIL_DOMAIN: # (not set by default): Set a different domain for the emails than the domain where Nextcloud is installed.
TALK_MAX_STREAM_BITRATE: "1048576" # This allows to adjust the max stream bitrate of the talk hpb
TALK_MAX_SCREEN_BITRATE: "2097152" # This allows to adjust the max stream bitrate of the talk hpb
