Nextcloud version : nextcloud:27.1.3-apache
Operating system and version: Ubuntu 22.04.3 LTS with Docker
The issue you are facing:
Trying to upgrade from 27.1.3 to 27.1.6 fails with error message:
Exception: Updates between multiple major versions and downgrades are unsupported.
Is this the first time you’ve seen this error? : Yes, at least for minor upgrades
Steps to replicate it:
- Roll back all files from backup
- Change image from nextcloud:27.1.3-apache to nextcloud:27.1.6-apache
- Redeploy stack
I can’t replicate with a fresh installation. Some files/data seems corrupt.
The output of your Nextcloud log in Admin > Logging:
Location inaccessible because of failed upgrade.
version.php:
<?php
$OC_Version = array(27,1,3,2);
$OC_VersionString = '27.1.3';
$OC_Edition = '';
$OC_Channel = 'stable';
$OC_VersionCanBeUpgradedFrom = array (
'nextcloud' =>
array (
'26.0' => true,
'27.0' => true,
'27.1' => true,
),
'owncloud' =>
array (
'10.13' => true,
),
);
$OC_Build = '2023-11-23T17:54:42+00:00 2668bd0cd54784b8464b15b23ea7b7336ee1bdc3';
$vendor = 'nextcloud';
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'nextcloud3redisx',
'password' => REDACTED,
'port' => 6379,
),
'trusted_proxies' =>
array (
0 => 'REDACTED,
),
'instanceid' => REDACTED,
'passwordsalt' => REDACTED,
'secret' => REDACTED,
'trusted_domains' =>
array (
0 => REDACTED,
1 => REDACTED
),
'datadirectory' => '/mnt',
'default_locale' => 'de_DE',
'default_phone_region' => 'DE',
'allow_user_to_change_display_name' => false,
'dbtype' => 'pgsql',
'version' => '27.1.3.2',
'overwriteprotocol' => 'https',
'overwrite.cli.url' => REDACTED,
'skeletondirectory' => '',
'dbname' => 'nextcloud3',
'dbhost' => 'nextcloud3dbx',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => REDACTED,
'dbpassword' => REDACTED,
'installed' => true,
'simpleSignUpLink.shown' => false,
'oidc_login_client_id' => REDACTED,
'oidc_login_client_secret' => REDACTED,
'oidc_login_provider_url' => REDACTED,
array (
...
),
'app_install_overwrite' =>
array (
0 => 'oidc_login',
),
'maintenance' => true,
'sharing.maxAutocompleteResults' => 1,
'sharing.minSearchStringLength' => 4,
'session_lifetime' => 259200,
'loglevel' => 0,
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____:
Configuring Redis as session handler
Initializing nextcloud 27.1.5.1 ...
Upgrading nextcloud from 27.1.3.2 ...
=> Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/pre-upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Setting log level to debug
Turned on maintenance mode
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Resetting log level
Configuring Redis as session handle
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
{"reqId":"-","level":3,"time":"2024-02-15T18:06:59+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Updates between multiple major versions and downgrades are unsupported.","userAgent":"--","version":"27.1.3.2","exception":{"Exception":"Exception","Message":"Updates between multiple major versions and downgrades are unsupported.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Updater.php","line":139,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["27.1.6.2","27.1.3.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":225,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":298,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1040,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":301,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[["OC\\Core\\Command\\Upgrade"],["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":171,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/lib/private/Console/Application.php","line":211,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[["Symfony\\Component\\Console\\Input\\ArgvInput"],["Symfony\\Component\\Console\\Output\\ConsoleOutput"]]},{"file":"/var/www/html/console.php","line":100,"function":"run","class":"OC\\Console\\Application","type":"->","args":[]},{"file":"/var/www/html/occ","line":11,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Updater.php","Line":240,"message":"Updates between multiple major versions and downgrades are unsupported.","exception":{},"CustomMessage":"Updates between multiple major versions and downgrades are unsupported."}}
{"reqId":"-","level":3,"time":"2024-02-15T18:06:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::failure: Exception: Updates between multiple major versions and downgrades are unsupported.","userAgent":"--","version":"27.1.3.2","data":{"app":"updater"}}
{"reqId":"-","level":3,"time":"2024-02-15T18:06:59+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Update failed","userAgent":"--","version":"27.1.3.2","data":{"app":"updater"}}
Thanks for helping!