I imagine OP is a referencing the fact that help.nextcloud.com takes a very long time to load outside of EU . I am in Australia and access to help.nextcloud.com regularly times-out for me on multiple ISPs, and/or takes a few attempts to load all assets before I can refresh the URL and finally get a page. It is a problem with this site. It consistently takes more than 3 minutes to load with a fresh browser (no caching).
Screen recording to illustrate the login just now to reply:
https://archive.org/download/nc-2022-05-03-15-26-17/2022-05-03%2015-26-17.m4v