Nextcloud version: 22.2.5
Operating system and version: RHEL 8.6
Apache or nginx version: Apache 2.4
PHP version: 7.4.30
Client OS Version: Windows 10
Nextcloud Desktop Client version:3.6.0
Virtual File in use: Y
The issue you are facing:
User renames a file, the desktop clients pops up an error complaining about filename too long, the file gets deletes.
the files are in a groupfolder
in the user activity the operation gets logged as “you deleted the file xyz”
the file is not available in the trashbin
the files is deleted on the server as well
Is this the first time you’ve seen this error?: N
The output of your Nextcloud log in Admin > Logging:
No relevant info about the occurrence could be found
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
'instanceid' => 'REDACTED',
'passwordsalt' => 'REDACTED',
'secret' => 'REDACTED',
'trusted_domains' =>
array (
0 => 'REDACTED',
1 => 'REDACTED',
),
'datadirectory' => '/nextcloud-data-encrypted/',
'dbtype' => 'mysql',
'version' => '22.2.5.1',
'overwrite.cli.url' => 'https://nextcloud.REDACTED',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'REDACTED',
'dbpassword' => 'REDACTED',
'installed' => true,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'app_install_overwrite' =>
array (
0 => 'openotp_auth',
),
'maintenance' => false,
'loglevel' => 0,
'default_phone_region' => 'IT',
'filelocking.enabled' => true,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\APCu',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'mail_from_address' => 'nextcloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'REDACTED',
'mail_smtphost' => 'REDACTED',
'mail_smtpport' => '2525',
'trashbin_retention_obligation' => '30, 120',
'skeletondirectory' => '',
'remember_login_cookie_lifetime' => 0,
'session_lifetime' => 14400,
'session_keepalive' => false,
'auto_logout' => true,
'token_auth_enforced' => true,
'token_auth_activity_update' => 10,
'hide_login_form' => false,
'theme' => '',