Hi,
I’m running nc on a RPi since several month. Actual release is 19.0.5.2.
Request from local internet works fine. Since some days I cannot reach nc from the internet - probably after an update. Checked external IP (v4 and v6) and compare it with my Fritz.Box DynDns entries and Port forwarding rules. Everything looks OK. When I’m using my xxx.dyndnss.net url, I can reach the nc and have to validate the certificates but afterwards the following message appears: “The requested URL was not found on this directory”. Any idea where to check or how to fix?
Thank you very much in advance
Andreas
Please provide logs, run ncp-report and share via a pastebin service or txt file.
You are asking help to look for “something” here; letting us into a dark room, no lights no windows no doors.
Hello and sorry - my fault 
Here are some information as requested.
When I put the following in the RPi terminal:
sudo ls -lh /var/nextcloud/
I’m receiving message that I don’t have the permission.
The ncp-report see below!
THANK YOU very much in advance
Andreas
<–! Paste this in GitHub report -->
NextCloudPi diagnostics
NextCloudPi version v1.32.1
NextCloudPi image NextCloudPi_03-28-20
distribution Raspbian GNU/Linux 10 \n \l
automount yes
USB devices sda a
datadir /media/myCloudDrive/ncdata
data in SD no
data filesystem btrfs
data disk usage 2.7G/233G
rootfs usage 2.1G/59G
swapfile /var/swap
dbdir /media/USBdrive/ncdatabase
Nextcloud check ok
Nextcloud version 19.0.5.2
HTTPD service up
PHP service up
MariaDB service up
Redis service up
Postfix service up
internet check ok
port check 80 open
port check 443 open
IP ***REMOVED SENSITIVE VALUE***
gateway ***REMOVED SENSITIVE VALUE***
interface eth0
certificates ***REMOVED SENSITIVE VALUE***
NAT loopback no
uptime 15:29
Nextcloud configuration
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": {
"0": "localhost",
"5": "nextcloudpi.local",
"7": "nextcloudpi",
"8": "nextcloudpi.lan",
"1": "192.168.178.177",
"3": "kueper.dyndnss.net",
"11": "2a04:9740:46:800:9dbd:fdbc:c3:63a7"
},
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "19.0.5.2",
"overwrite.cli.url": "https:\/\/kueper.dyndnss.net\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"tempdirectory": "\/media\/myCloudDrive\/ncdata\/tmp",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"overwriteprotocol": "https",
"maintenance": false,
"logfile": "\/media\/myCloudDrive\/ncdata\/nextcloud.log",
"loglevel": "2",
"log_type": "file",
"mail_sendmailmode": "smtp",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"theme": "",
"app_install_overwrite": [
"nextcloudpi"
],
"data-fingerprint": "956c37209afd8348fe5b9f91d5ce4778"
}
}
HTTPd logs
[Thu Dec 10 00:00:03.531261 2020] [ssl:warn] [pid 825:tid 1995915792] AH01909: localhost:4443:0 server certificate does NOT include an ID which matches the server name
[Thu Dec 10 00:00:03.532056 2020] [ssl:error] [pid 825:tid 1995915792] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: CN=archlinux / issuer: CN=archlinux / serial: 2A964521A5A0AD28440B39B1D781ABFDD1281F7C / notbefore: Mar 28 20:04:49 2020 GMT / notafter: Mar 26 20:04:49 2030 GMT]
[Thu Dec 10 00:00:03.532111 2020] [ssl:error] [pid 825:tid 1995915792] AH02604: Unable to configure certificate localhost:4443:0 for stapling
[Thu Dec 10 00:00:03.535410 2020] [mpm_event:notice] [pid 825:tid 1995915792] AH00489: Apache/2.4.38 (Raspbian) OpenSSL/1.1.1d configured -- resuming normal operations
[Thu Dec 10 00:00:03.535483 2020] [core:notice] [pid 825:tid 1995915792] AH00094: Command line: '/usr/sbin/apache2'
Database logs
Nextcloud logs
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:35:25+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::checkAppStoreApp: Checked for update of app \"mail\" in appstore","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Purify and migrate collected mail addresses","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::startProgress: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"19.0.5.2"}
{"reqId":"QX7KxH4JmIN3GilyK9OL","level":1,"time":"2020-12-10T06:36:47+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::startProgress: Starting ... Purify and migrate collected mail addresses (5)","userAgent":"--","version":"19.0.5.2"}
{"reqId":"uPNoX5QwjQUKVzYe3gNO","level":2,"time":"2020-12-10T07:30:08+00:00","remoteAddr":"","user":"--","app":"mail","method":"","url":"--","message":"not enough messages to train a classifier","userAgent":"--","version":"19.0.5.2"}
{"reqId":"7Qh64YUQjFAkyrK9x9ba","level":2,"time":"2020-12-10T08:45:08+00:00","remoteAddr":"","user":"--","app":"mail","method":"","url":"--","message":"not enough messages to train a classifier","userAgent":"--","version":"19.0.5.2"}
{"reqId":"U9dhsWLQlPKLRrPbdQVD","level":2,"time":"2020-12-10T10:00:08+00:00","remoteAddr":"","user":"--","app":"mail","method":"","url":"--","message":"not enough messages to train a classifier","userAgent":"--","version":"19.0.5.2"}
Worked it out with internet provider - who blocked dyndns forwards 
Now its working fine!
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