Hi nextcloud users, I’ve been a long reader of tis great forum and now I seem to have an unknown problem (as far as I can use google).
Nextcloud version 15.0.0.2.
Operating system and version Linux dd41124 4.4.0-141-generic #167-Ubuntu SMP Wed Dec 5 10:40:15 UTC 2018x86_64 (shared host)
Apache or nginx version Apache 2.4.?
PHP version 7.2.11
issue:
Since I’ve updated from 15.0.0. to 15.0.2 I cannot upload files/create folders from any (client, webdav, brwoser) source to all my accounts in my nextcloud instance.
- (I cannot be sure if this didn’t start already at the update from 14.0.4 to 15.0.0 because I didn’t upload/sync any files in the time between).
- I did a manual update as always (all files removed and fresh nextcloud zip uploaded).
- I got the big.init errors from Nextcloud 15.0.0 update, so I used mysql (as described in this forum) to fix this
- fixed another error by creating 4-6 indices in the mysql database (share_owner,…)
Error-Message says: “File entry could not be inserted but could also not be selected with getId() in order to perform an update. Please try again” (log see below)
I’ve already tried to unlock all files (cleared the 17 entries in mysql) and used occ files:search (via php as I’m on shared hosting!) - nothing changed.
No ideas anymore… I’m finishing my phd at the moment and do need my cloud for backup, not for extra work. 
Thanks in advance!!!
PS: Also TOTP-2FA Auth didn’t work. Activating was possible, but was never asked when logging in to enter a Code. So I disabled it again and deleted the app. (see 2. log below)
Is this the first time you’ve seen this error? YES
Steps to replicate it:
Try to upload file or create a folder from client, webdav or browser
The output of your Nextcloud log in Admin > Logging:
[webdav] Fatal: RuntimeException: File entry could not be inserted but could also not be selected with getId() in order to perform an update. Please try again. at <<closure>>
0. /www/htdocs/user/domain/nextcloud/lib/private/Files/Cache/Cache.php line 232
insert("files/documents ... x", {mimetype: "appl ... "})
1. /www/htdocs/user/domain/nextcloud/lib/private/Files/Cache/Scanner.php line 292
put("files/documents ... x", {mimetype: "appl ... "})
2. /www/htdocs/user/domain/nextcloud/lib/private/Files/Cache/Scanner.php line 221
addToCache("files/documents ... x", {mimetype: "appl ... "}, -1)
3. /www/htdocs/user/domain/nextcloud/lib/private/Files/Cache/Scanner.php line 336
scanFile("files/documents ... x", 3, 6, false, false)
4. /www/htdocs/user/domain/nextcloud/lib/private/Files/Cache/Updater.php line 124
scan("files/documents ... x", false, 3, false)
5. /www/htdocs/user/domain/nextcloud/apps/dav/lib/Connector/Sabre/File.php line 244
update("files/documents ... x")
6. /www/htdocs/user/domain/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php line 156
put(null)
7. /www/htdocs/user/domain/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 1096
createFile("bergfex_naturro ... x", null)
8. /www/htdocs/user/domain/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 525
createFile("documents/bergf ... x", null, null)
9. <<closure>>
httpPut(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
10. /www/htdocs/user/domain/nextcloud/3rdparty/sabre/event/lib/EventEmitterTrait.php line 105
call_user_func_array([Sabre\DAV\CorePlugin {},"httpPut"], [Sabre\HTTP\Requ ... }])
11. /www/htdocs/user/domain/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 479
emit("method:PUT", [Sabre\HTTP\Requ ... }])
12. /www/htdocs/user/domain/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 254
invokeMethod(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
13. /www/htdocs/user/domain/nextcloud/apps/dav/appinfo/v1/webdav.php line 80
exec()
14. /www/htdocs/user/domain/nextcloud/remote.php line 163
require_once("/www/htdocs/user ... p")
PUT /remote.php/webdav/documents/bergfex_naturrodelbahn-breitenberg-ostler-forstweg.gpx
from IP by admin at 2019-01-12T02:29:54+00:00
[… before 2FA was disabled:]
[index] Error: Doctrine\DBAL\Exception\UniqueConstraintViolationException: An exception occurred while executing 'INSERT INTO `oc_activity` (`app`, `subject`, `subjectparams`, `message`, `messageparams`, `file`, `link`, `user`, `affecteduser`, `timestamp`, `priority`, `type`, `object_type`, `object_id`) VALUES(?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' with params ["twofactor_totp", "totp_disabled_subject", "[]", "", "[]", "", "", "user", "user", XXXXXX, 30, "security", "", 0]:
SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '0' for key 'PRIMARY' at <<closure>>
0. /www/htdocs/user/domain/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php line 128
convertException("An exception oc ... '", Doctrine\DBAL\Dr ... ]})
1. /www/htdocs/user/domain/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php line 1015
driverExceptionDuringQuery(Doctrine\DBAL\Driver\PDOMySql\Driver {}, Doctrine\DBAL\Dr ... ]}, "INSERT INTO `oc ... )", {1: "twofactor_t ... 0})
2. /www/htdocs/user/domain/nextcloud/lib/private/DB/Connection.php line 216
executeUpdate("INSERT INTO `oc ... )", ["twofactor_totp ... 0], [2,2,2,2,2,2,2,2,2,2,2,2,2,2])
3. /www/htdocs/user/domain/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Query/QueryBuilder.php line 208
executeUpdate("INSERT INTO `oc ... )", {app: "twofactor ... "}, [])
4. /www/htdocs/user/domain/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php line 214
execute()
5. /www/htdocs/user/domain/nextcloud/apps/activity/lib/Data.php line 100
execute()
6. /www/htdocs/user/domain/nextcloud/apps/activity/lib/Consumer.php line 76
send(OC\Activity\Event {})
7. /www/htdocs/user/domain/nextcloud/lib/private/Activity/Manager.php line 196
receive(OC\Activity\Event {})
8. /www/htdocs/user/domain/nextcloud/apps/twofactor_totp/lib/Listener/StateChangeActivity.php line 56
publish(OC\Activity\Event {})
9. /www/htdocs/user/domain/nextcloud/apps/twofactor_totp/lib/AppInfo/Application.php line 52
handle("*** sensitive parameter replaced ***")
10. /www/htdocs/user/domain/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 212
OCA\TwoFactorTOTP\AppInfo\{closure}("*** sensitive parameters replaced ***")
11. /www/htdocs/user/domain/nextcloud/3rdparty/symfony/event-dispatcher/EventDispatcher.php line 44
doDispatch([Closure {}], "*** sensitive parameter replaced ***", "*** sensitive parameter replaced ***")
12. /www/htdocs/user/domain/nextcloud/apps/twofactor_totp/lib/Service/Totp.php line 117
dispatch("*** sensitive parameter replaced ***", "*** sensitive parameter replaced ***")
13. /www/htdocs/user/domain/nextcloud/apps/twofactor_totp/lib/Controller/SettingsController.php line 82
deleteSecret(OC\User\User {})
14. /www/htdocs/user/domain/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 166
enable(0, null)
15. /www/htdocs/user/domain/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 99
executeController(OCA\TwoFactorTOT ... {}, "enable")
16. /www/htdocs/user/domain/nextcloud/lib/private/AppFramework/App.php line 118
dispatch(OCA\TwoFactorTOT ... {}, "enable")
17. /www/htdocs/user/domain/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php line 47
main("OCA\\TwoFactorT ... r", "enable", OC\AppFramework\ ... {}, {_route: "twofac ... "})
18. <<closure>>
__invoke({_route: "twofac ... "})
19. /www/htdocs/user/domain/nextcloud/lib/private/Route/Router.php line 297
call_user_func(OC\AppFramework\ ... {}, {_route: "twofac ... "})
20. /www/htdocs/user/domain/nextcloud/lib/base.php line 987
match("/apps/twofactor_totp/settings/enable")
21. /www/htdocs/user/domain/nextcloud/index.php line 42
handleRequest()
POST /index.php/apps/twofactor_totp/settings/enable
from IP by user at 2019-01-12T01:21:37+00:00