Nextcloud 13.0.5 error logs

ℹ️ Support
1

Hi all,

My nextcloud has been installed and the following error log has never stopped, and the Usage survey application has been disabled, but still

|Error|internet_connection_check|GuzzleHttp\Exception\ConnectException: cURL error 35: Peer reports incompatible or unsupported protocol version.

  1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\ConnectException))
  2. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  3. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  4. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  5. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  8. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  9. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  10. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  11. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  12. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  13. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 125: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))
  14. /var/www/nextcloud/lib/private/Http/Client/Client.php - line 138: GuzzleHttp\Client->get(‘http //www.gith…’, Array)
  15. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 129: OC\Http\Client\Client->get(‘http //www.gith…’)
  16. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 112: OC\Settings\Controller\CheckSetupController->isSiteReachable(‘www.github.com’)
  17. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 426: OC\Settings\Controller\CheckSetupController->isInternetConnectionWorking()
  18. [internal function] OC\Settings\Controller\CheckSetupController->check()
  19. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 161: call_user_func_array(Array, Array)
  20. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 91: OC\AppFramework\Http\Dispatcher->executeController(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  21. /var/www/nextcloud/lib/private/AppFramework/App.php - line 115: OC\AppFramework\Http\Dispatcher->dispatch(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  22. /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47: OC\AppFramework\App main(‘OC\Settings\Con…’, ‘check’, Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
  23. [internal function] OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)
  24. /var/www/nextcloud/lib/private/Route/Router.php - line 297: call_user_func(Object(OC\AppFramework\Routing\RouteActionHandler), Array)
  25. /var/www/nextcloud/lib/base.php - line 999: OC\Route\Router->match(’/settings/ajax/…’)
  26. /var/www/nextcloud/index.php - line 42: OC handleRequest()
  27. {main}|
    | — | — |

|Error|internet_connection_check|GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to 2404:6800:4005:80a::2004: Network is unreachable

  1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\ConnectException))
  2. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  3. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  4. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  5. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  8. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 125: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))
  9. /var/www/nextcloud/lib/private/Http/Client/Client.php - line 138: GuzzleHttp\Client->get(‘http //www.goog…’, Array)
  10. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 129: OC\Http\Client\Client->get(‘http //www.goog…’)
  11. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 112: OC\Settings\Controller\CheckSetupController->isSiteReachable(‘www.google.com’)
  12. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 426: OC\Settings\Controller\CheckSetupController->isInternetConnectionWorking()
  13. [internal function] OC\Settings\Controller\CheckSetupController->check()
  14. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 161: call_user_func_array(Array, Array)
  15. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 91: OC\AppFramework\Http\Dispatcher->executeController(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  16. /var/www/nextcloud/lib/private/AppFramework/App.php - line 115: OC\AppFramework\Http\Dispatcher->dispatch(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  17. /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47: OC\AppFramework\App main(‘OC\Settings\Con…’, ‘check’, Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
  18. [internal function] OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)
  19. /var/www/nextcloud/lib/private/Route/Router.php - line 297: call_user_func(Object(OC\AppFramework\Routing\RouteActionHandler), Array)
  20. /var/www/nextcloud/lib/base.php - line 999: OC\Route\Router->match(’/settings/ajax/…’)
  21. /var/www/nextcloud/index.php - line 42: OC handleRequest()
  22. {main}|
    | — | — |

|Error|internet_connection_check|GuzzleHttp\Exception\ConnectException: cURL error 7: Failed connect to www.google.com:80; Connection timed out

  1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\ConnectException))
  2. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  3. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  4. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  5. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  8. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 125: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))
  9. /var/www/nextcloud/lib/private/Http/Client/Client.php - line 138: GuzzleHttp\Client->get(‘http //www.goog…’, Array)
  10. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 129: OC\Http\Client\Client->get(‘http //www.goog…’)
  11. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 112: OC\Settings\Controller\CheckSetupController->isSiteReachable(‘www.google.com’)
  12. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 426: OC\Settings\Controller\CheckSetupController->isInternetConnectionWorking()
  13. [internal function] OC\Settings\Controller\CheckSetupController->check()
  14. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 161: call_user_func_array(Array, Array)
  15. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 91: OC\AppFramework\Http\Dispatcher->executeController(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  16. /var/www/nextcloud/lib/private/AppFramework/App.php - line 115: OC\AppFramework\Http\Dispatcher->dispatch(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  17. /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47: OC\AppFramework\App main(‘OC\Settings\Con…’, ‘check’, Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
  18. [internal function] OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)
  19. /var/www/nextcloud/lib/private/Route/Router.php - line 297: call_user_func(Object(OC\AppFramework\Routing\RouteActionHandler), Array)
  20. /var/www/nextcloud/lib/base.php - line 999: OC\Route\Router->match(’/settings/ajax/…’)
  21. /var/www/nextcloud/index.php - line 42: OC handleRequest()
  22. {main}|
    | — | — |

|Error|internet_connection_check|GuzzleHttp\Exception\ConnectException: cURL error 35: I/O operation timed out

  1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\ConnectException))
  2. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  3. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  4. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  5. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  8. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  9. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  10. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  11. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  12. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  13. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 125: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))
  14. /var/www/nextcloud/lib/private/Http/Client/Client.php - line 138: GuzzleHttp\Client->get(‘http //www.next…’, Array)
  15. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 129: OC\Http\Client\Client->get(‘http //www.next…’)
  16. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 112: OC\Settings\Controller\CheckSetupController->isSiteReachable(‘www.nextcloud.c…’)
  17. /var/www/nextcloud/settings/Controller/CheckSetupController.php - line 426: OC\Settings\Controller\CheckSetupController->isInternetConnectionWorking()
  18. [internal function] OC\Settings\Controller\CheckSetupController->check()
  19. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 161: call_user_func_array(Array, Array)
  20. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php - line 91: OC\AppFramework\Http\Dispatcher->executeController(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  21. /var/www/nextcloud/lib/private/AppFramework/App.php - line 115: OC\AppFramework\Http\Dispatcher->dispatch(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
  22. /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47: OC\AppFramework\App main(‘OC\Settings\Con…’, ‘check’, Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
  23. [internal function] OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)
  24. /var/www/nextcloud/lib/private/Route/Router.php - line 297: call_user_func(Object(OC\AppFramework\Routing\RouteActionHandler), Array)
  25. /var/www/nextcloud/lib/base.php - line 999: OC\Route\Router->match(’/settings/ajax/…’)
  26. /var/www/nextcloud/index.php - line 42: OC handleRequest()
  27. {main}|
    | — | — |

For help

2

Your server can’t connect to the outside world. You can test with ping on the terminal, if there is a real connection problem (check ping google.com and ping nextcloud.com). If that works, there is an issue with your configuration. It could be blocked (php configuration, security packages, firewalls). You need outgoing connections from your server if you want that it checks for updates and that you can install apps from the app store.

3

Hi,

I have the same error above. But I can ping any website but still the same error

on_check GuzzleHttp\Exception\ConnectException: cURL error 35: Peer reports incompatible or unsupported protocol version.

  1. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\ConnectException))
  2. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  3. /var/www/html/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  4. /var/www/html/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  5. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  6. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
  7. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
  8. /var/www/html/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(*** sensitive parameters replaced ***)
  9. /var/www/html/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
  10. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
  11. /var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))