Nextcloud 12 Errror 503 after php-fm upgrade

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1

Please delete everything above when creating your topic and provide the following:

Nextcloud version (eg, 12.0.2): 12
Operating system and version (eg, Ubuntu 17.04): Debian 8.1
Apache or nginx version (eg, Apache 2.4.25): nginx version: nginx/1.6.2
PHP version (eg, 7.1): 5.6.33

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Visit local nexcloud website-

The output of your Nextcloud log in Admin > Logging:

CANT LOGIN

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

PASTE HERE

The output of your Apache/nginx/system log in /var/log/____:

PHP message: {"reqId":"jN1cd7etOQj9Loox8Zwb","level":3,"time":"2018-01-31T13:43:37+00:00","remoteAddr":"192.168.3.6","user":"--","app":"PHP","method":"GET","url":"\/cloud\/","message":"chmod(): Operation not permitted at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/
2018/01/31 14:43:37 [error] 1274#0: *66860 FastCGI sent in stderr: "","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.84 Safari\/537.36","version":""}
PHP message: {"reqId":"jN1cd7etOQj9Loox8Zwb","level":3,"time":"2018-01-31T13:43:37+00:00","remoteAddr":"192.168.3.6","user":"--","app":"PHP","method":"GET","url":"\/cloud\/","message":"chmod(): Permission denied at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Log\/File.php#134","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/63.0.3239.84 Safari\/537.36","version":""}" while reading response header from upstream, client: 192.168.3.6, server: , request: "GET /cloud/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/fpm-6f6fec40-5f56-4564-a9ea-ae7617405449.sock:", host: "192.168.2.100"
2018/01/31 14:44:09 [error] 1274#0: *66866 FastCGI sent in stderr: "PHP message: PHP Warning:  fileperms(): stat failed for /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/data/nextcloud.log in /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/lib/private/Log/File.php on line 133
PHP message: {"reqId":"2RfzWZaZ0VeBOmjOZgIP","level":3,"time":"2018-01-31T13:44:09+00:00","remoteAddr":"192.168.3.6","user":"--","app":"PHP","method":"GET","url":"\/cloud\/status.php","message":"touch(): Utime failed: Permission denied at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Config.php#239","userAgent":"Mozilla\/5.0 (Windows) mirall\/2.3.2 (build 1) (Nextcloud)","version":""}
PHP message: PHP Warning:  fileperms(): stat failed for /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/data/nextcloud.log in /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/lib/private/Log/File.php on line 133
PHP message: {"reqId":"2RfzWZaZ0VeBOmjOZgIP","level":3,"time":"2018-01-31T13:44:09+00:00","remoteAddr":"192.168.3.6","user":"--","app":"PHP","method":"GET","url":"\/cloud\/status.php","message":"fopen(\/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/config\/config.php): failed to open stream: Permission denied at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Config.php#240","userAgent":"Mozilla\/5.0 (Windows) mirall\/2.3.2 (build 1) (Nextcloud)","version":""}
PHP message: PHP Warning:  fileperms(): stat failed for /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/data/nextcloud.log in /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/lib/private/Log/File.php on line 133
PHP message: {"reqId":"2RfzWZaZ0VeBOmjOZgIP","level":3,"time":"2018-01-31T13:44:09+00:00","remoteAddr":"192.168.3.6","user":"--","app":"PHP","method":"GET","url":"\/cloud\/status.php","message":"chmod(): Operation not permitted at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Config.php#243","userAgent":"Mozilla\/5.0 (Windows) mirall\/2.3.2 (build 1) (Nextcloud)","
2018/01/31 14:44:09 [error] 1274#0: *66866 FastCGI sent in stderr: "\/2.3.2 (build 1) (Nextcloud)","version":""}" while reading response header from upstream, client: 192.168.3.6, server: , request: "GET /cloud/status.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/fpm-6f6fec40-5f56-4564-a9ea-ae7617405449.sock:", host: "192.168.2.100"

Hi all
After recent php-fm uprgade (i think so) i my nextcloud stopped working. I have error 503 when trying to visit login website.
Can anybody help ?
Thanks

2

I managed to go further.
chown -R www-data:www-data cloud
This made NC working, i can synchornise folders but i cant login to website. Response is:

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

nginx error.log says:

> tail /var/log/nginx/0a4ae18b-f080-4023-b5cc-1e758789e055-error.log
> 2018/02/01 10:12:20 [error] 1283#0: *5640 FastCGI sent in stderr: "\/2.3.2 (build 1) (Nextcloud)","version":""}" while reading response header from upstream, client: 192.168.3.6, server: , request: "GET /cloud/status.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/fpm-6f6fec40-5f56-4564-a9ea-ae7617405449.sock:", host: "192.168.2.100"
> 2018/02/01 10:12:32 [error] 1283#0: *5644 FastCGI sent in stderr: "PHP message: PHP Warning:  fileperms(): stat failed for /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/data/nextcloud.log in /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/lib/private/Log/File.php on line 133
> PHP message: {"reqId":"RqAIunt2ajsAVumjjgWz","level":3,"time":"2018-02-01T09:12:32+00:00","remoteAddr":"192.168.2.152","user":"--","app":"PHP","method":"GET","url":"\/cloud\/status.php","message":"touch(): Utime failed: Permission denied at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Config.php#239","userAgent":"Mozilla\/5.0 (Windows) mirall\/2.3.1 (build 8) (Nextcloud)","version":""}
> PHP message: PHP Warning:  fileperms(): stat failed for /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/data/nextcloud.log in /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/lib/private/Log/File.php on line 133
> PHP message: {"reqId":"RqAIunt2ajsAVumjjgWz","level":3,"time":"2018-02-01T09:12:32+00:00","remoteAddr":"192.168.2.152","user":"--","app":"PHP","method":"GET","url":"\/cloud\/status.php","message":"fopen(\/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/config\/config.php): failed to open stream: Permission denied at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Config.php#240","userAgent":"Mozilla\/5.0 (Windows) mirall\/2.3.1 (build 8) (Nextcloud)","version":""}
> PHP message: PHP Warning:  fileperms(): stat failed for /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/data/nextcloud.log in /media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/cloud/lib/private/Log/File.php on line 133
> PHP message: {"reqId":"RqAIunt2ajsAVumjjgWz","level":3,"time":"2018-02-01T09:12:32+00:00","remoteAddr":"192.168.2.152","user":"--","app":"PHP","method":"GET","url":"\/cloud\/status.php","message":"chmod(): Operation not permitted at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Config.php#243","userAgent":"Mozilla\/5.0 (Windows) mirall\/2.3.1 (build 8) (Nextclou
> 2018/02/01 10:12:32 [error] 1283#0: *5644 FastCGI sent in stderr: "indows) mirall\/2.3.1 (build 8) (Nextcloud)","version":""}" while reading response header from upstream, client: 192.168.2.152, server: , request: "GET /cloud/status.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/fpm-6f6fec40-5f56-4564-a9ea-ae7617405449.sock:", host: "santiago"
> 2018/02/01 10:28:04 [error] 1288#0: *6274 open() "/media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/favicon.ico" failed (2: No such file or directory), client: 192.168.3.6, server: , request: "GET /favicon.ico HTTP/1.1", host: "192.168.2.100", referrer: "https://192.168.2.100/cloud/index.php/apps/files/"
> 2018/02/01 11:12:36 [error] 1288#0: *6956 directory index of "/media/585bedf6-f4cf-4d25-9927-4d3a3bba17c1/www/" is forbidden, client: 192.168.3.6, server: , request: "GET / HTTP/1.1", host: "192.168.2.100"

nextcloud.log says :

> {"reqId":"yOfDdnWjY0N\/qIHTnfLb","remoteAddr":"192.168.2.152","app":"PHP","message":"fopen(\/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/data\/root\/files\/cdkeys.txt): failed to open stream: No such file or directory at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Files\/Storage\/Local.php#287","level":3,"time":"2017-01-07T10:55:31+00:00","method":"GET","url":"\/cloud\/index.php\/core\/preview.png?file=%2Fcdkeys.txt&c=ea571191b9ebd20ae1b98fa065eee634&x=32&y=32&forceIcon=0","user":"root","version":"11.0.0.10"}
> {"reqId":"yOfDdnWjY0N\/qIHTnfLb","remoteAddr":"192.168.2.152","app":"PHP","message":"stream_get_contents() expects parameter 1 to be resource, boolean given at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Preview\/TXT.php#49","level":3,"time":"2017-01-07T10:55:31+00:00","method":"GET","url":"\/cloud\/index.php\/core\/preview.png?file=%2Fcdkeys.txt&c=ea571191b9ebd20ae1b98fa065eee634&x=32&y=32&forceIcon=0","user":"root","version":"11.0.0.10"}
> {"reqId":"n0\/yrUdziTz97taVIECQ","remoteAddr":"192.168.2.152","app":"PHP","message":"fopen(\/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/data\/root\/files\/PRZYGOTOWANIA.txt): failed to open stream: No such file or directory at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Files\/Storage\/Local.php#287","level":3,"time":"2017-01-07T10:55:32+00:00","method":"GET","url":"\/cloud\/index.php\/core\/preview.png?file=%2FPRZYGOTOWANIA.txt&c=18c6aa2d27561c5f2bcd8f5725b4cf74&x=32&y=32&forceIcon=0","user":"root","version":"11.0.0.10"}
> {"reqId":"n0\/yrUdziTz97taVIECQ","remoteAddr":"192.168.2.152","app":"PHP","message":"stream_get_contents() expects parameter 1 to be resource, boolean given at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Preview\/TXT.php#49","level":3,"time":"2017-01-07T10:55:32+00:00","method":"GET","url":"\/cloud\/index.php\/core\/preview.png?file=%2FPRZYGOTOWANIA.txt&c=18c6aa2d27561c5f2bcd8f5725b4cf74&x=32&y=32&forceIcon=0","user":"root","version":"11.0.0.10"}
> {"reqId":"B1KJQgMFOIRTpQ\/DeCwE","remoteAddr":"192.168.2.152","app":"PHP","message":"fopen(\/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/data\/root\/files\/suser.txt): failed to open stream: No such file or directory at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Files\/Storage\/Local.php#287","level":3,"time":"2017-01-07T10:55:32+00:00","method":"GET","url":"\/cloud\/index.php\/core\/preview.png?file=%2Fsuser.txt&c=7234ebea1dbe1e486c2afaec57b419e9&x=32&y=32&forceIcon=0","user":"root","version":"11.0.0.10"}
> {"reqId":"B1KJQgMFOIRTpQ\/DeCwE","remoteAddr":"192.168.2.152","app":"PHP","message":"stream_get_contents() expects parameter 1 to be resource, boolean given at \/media\/585bedf6-f4cf-4d25-9927-4d3a3bba17c1\/www\/cloud\/lib\/private\/Preview\/TXT.php#49","level":3,"time":"2017-01-07T10:55:32+00:00","method":"GET","url":"\/cloud\/index.php\/core\/preview.png?file=%2Fsuser.txt&c=7234ebea1dbe1e486c2afaec57b419e9&x=32&y=32&forceIcon=0","user":"root","version":"11.0.0.10"}