Hi there 
i’v installed my nextcloud and have now the following problem:
It is working fine on the smartphone (app and browser) and on the PC/MAC via LAN (LAN IP).
But if i want to use it outside Lan via Dyndns (noip.com) it is not working correctly. The page is whit and it is loading all the time. After about 10 minutes, i will see the background and parts of the login area. So it seems to be loading but veeeery slow. If i open a other html site via my dyndns, it is working fine and fast.
Thank you for your help and best regards!
Nextcloud version : 12
Operating system and version: Ubuntu 16.04 LTS
Apache or nginx version: Apache 2.4.18
PHP version: 7.0.22
Is this the first time you’ve seen this error?: during accessing outside LAN.
The output of your Nextcloud log in Admin > Logging:
Nothing
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php$CONFIG = array (
‘instanceid’ => ‘',
‘passwordsalt’ => '',
‘secret’ => '',
‘trusted_domains’ =>
array (
0=> ‘10.0.0.12’, 1=> '.dedyn.io’, 2=> ‘10.0.0.138’, 3=> '.173.250’, 4=> ‘10.0.0.25’
),
‘datadirectory’ => ‘/var/www/nextcloud/data’,
‘overwrite.cli.url’ => ‘.dedyn.io’,
‘dbtype’ => ‘mysql’,
‘version’ => ‘12.0.3.3’,
‘dbname’ => ‘nextcloud’,
‘dbhost’ => ‘localhost’,
‘dbport’ => ‘’,
‘dbtableprefix’ => ‘oc_’,
‘dbuser’ => ‘nextclouduser’,
‘dbpassword’ => '**’,
‘installed’ => true,
‘memcache.local’ => ‘\OC\Memcache\APCu’,
);
The output of your Apache/nginx/system log in /var/log/____:
49 2017] [mpm_prefork:notice] [pid 1716] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Wed Oct 18 02:01:55.148382 2017] [ssl:warn] [pid 1716] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:01:55.149642 2017] [mpm_prefork:notice] [pid 1716] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:01:55.149667 2017] [core:notice] [pid 1716] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:04:30.183708 2017] [mpm_prefork:notice] [pid 1716] AH00169: caught SIGTERM, shutting down
[Wed Oct 18 02:05:13.797852 2017] [ssl:warn] [pid 1413] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:05:14.002516 2017] [ssl:warn] [pid 1487] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:05:14.021896 2017] [mpm_prefork:notice] [pid 1487] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:05:14.022050 2017] [core:notice] [pid 1487] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:08:39.959631 2017] [mpm_prefork:notice] [pid 1487] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Wed Oct 18 02:08:40.131512 2017] [ssl:warn] [pid 1487] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:08:40.132759 2017] [mpm_prefork:notice] [pid 1487] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:08:40.132784 2017] [core:notice] [pid 1487] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:10:41.137965 2017] [mpm_prefork:notice] [pid 1487] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Wed Oct 18 02:10:41.298480 2017] [ssl:warn] [pid 1487] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:10:41.299773 2017] [mpm_prefork:notice] [pid 1487] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:10:41.299800 2017] [core:notice] [pid 1487] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:14:46.310582 2017] [mpm_prefork:notice] [pid 1487] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Wed Oct 18 02:14:46.468917 2017] [ssl:warn] [pid 1487] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:14:46.470131 2017] [mpm_prefork:notice] [pid 1487] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:14:46.470154 2017] [core:notice] [pid 1487] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:21:10.247729 2017] [mpm_prefork:notice] [pid 1487] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Wed Oct 18 02:21:10.389663 2017] [ssl:warn] [pid 1487] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:21:10.390974 2017] [mpm_prefork:notice] [pid 1487] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:21:10.391048 2017] [core:notice] [pid 1487] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:22:52.078651 2017] [mpm_prefork:notice] [pid 1487] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
[Wed Oct 18 02:22:52.251026 2017] [ssl:warn] [pid 1487] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 02:22:52.252287 2017] [mpm_prefork:notice] [pid 1487] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 02:22:52.252315 2017] [core:notice] [pid 1487] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 18 02:23:07.356030 2017] [authz_core:error] [pid 2797] [client 10.0.0.25:54167] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:27:45.056367 2017] [authz_core:error] [pid 2812] [client 10.0.0.25:54272] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:27:47.272673 2017] [authz_core:error] [pid 2799] [client 10.0.0.25:54267] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:28:50.991002 2017] [authz_core:error] [pid 2795] [client 10.0.0.25:54290] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:28:54.139500 2017] [authz_core:error] [pid 2796] [client 10.0.0.25:54286] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:28:58.020174 2017] [authz_core:error] [pid 2795] [client 10.0.0.25:54290] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:02.741632 2017] [authz_core:error] [pid 2812] [client 10.0.0.25:54287] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:03.881046 2017] [authz_core:error] [pid 2802] [client 10.0.0.25:54291] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:08.810747 2017] [authz_core:error] [pid 2802] [client 10.0.0.25:54291] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:10.629400 2017] [authz_core:error] [pid 2802] [client 10.0.0.25:54291] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:12.208610 2017] [authz_core:error] [pid 2812] [client 10.0.0.25:54287] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:13.315723 2017] [authz_core:error] [pid 2833] [client 10.0.0.25:54285] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:17.082613 2017] [authz_core:error] [pid 2807] [client 10.0.0.25:54293] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:18.548222 2017] [authz_core:error] [pid 2816] [client 10.0.0.25:54294] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:19.538440 2017] [authz_core:error] [pid 2841] [client 10.0.0.25:54295] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:29:22.318775 2017] [authz_core:error] [pid 2841] [client 10.0.0.25:54295] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:54:56.718534 2017] [autoindex:error] [pid 2795] [client 10.0.0.25:54516] AH01276: Cannot serve directory /var/www/nextcloud/core/doc/user/_static/: No matching DirectoryIndex (index.php,index.html) found, and server-generated directory index forbidden by Options directive, referer: http://10.0.0.12/nextcloud/core/doc/user/index.html
[Wed Oct 18 02:58:50.769097 2017] [authz_core:error] [pid 2795] [client 10.0.0.25:54573] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 02:58:52.824144 2017] [authz_core:error] [pid 2841] [client 10.0.0.25:54570] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata
[Wed Oct 18 03:05:44.553430 2017] [mpm_prefork:notice] [pid 1487] AH00169: caught SIGTERM, shutting down
[Wed Oct 18 03:06:23.989187 2017] [ssl:warn] [pid 1467] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 03:06:24.251101 2017] [ssl:warn] [pid 1536] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name
[Wed Oct 18 03:06:24.282258 2017] [mpm_prefork:notice] [pid 1536] AH00163: Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 18 03:06:24.282458 2017] [core:notice] [pid 1536] AH00094: Command line: '/usr/sbin/apache2'