Nexcloud dock Internal Server Error

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1

Since yesterday i’ve an issue with my Nextcloud docker setup. When requesting the webpage an ‘Internal Server Error’ occurs. Wat are the next steps for troubleshooting this issue?

Config:
Nextcloud container version 17.0.0.9
MariaDB container version 1:10.4.8
Lets Ecrypt valid SSL certificate

The only error events i can find in this one;
nginx/error.log
2019/10/22 11:21:27 [error] 332#332: *29325 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 172.17.0.1, server: _, request: “MOVE /remote.php/dav/uploads
/user/278001082/.file HTTP/1.1”, upstream: “fastcgi://127.0.0.1:9000”, host: “url”
2019/10/23 05:34:34 [error] 330#330: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 172.17.0.1, server: _, request: “GET /status.php HTTP/1.1”, upstream: “fastcgi://12
7.0.0.1:9000”, host: “url”
2019/10/23 05:34:34 [error] 329#329: *2 connect() failed (111: Connection refused) while connecting to upstream, client: 172.17.0.1, server: _, request: “GET /status.php HTTP/1.1”, upstream: “fastcgi://12
7.0.0.1:9000”, host: “url”

Everything else is clean;
./var/log/nginx/error.log
./config/log/nginx/access.log
./config/log/nginx/error.log
./config/log/php/error.log
./data/updater.log
./data/audit.log
./data/nextcloud.log

config.php
<?php
$CONFIG = array (
‘memcache.local’ => ‘\OC\Memcache\APCu’,
‘datadirectory’ => ‘/data’,
‘instanceid’ => ‘CLEARED’,
‘passwordsalt’ => ‘CLEARED’,
‘secret’ => ‘CLEARED’,
‘trusted_domains’ =>
array (
0 => ‘LOCAL IP’,
1 => ‘DNS’,
),
‘dbtype’ => ‘mysql’,
‘version’ => ‘17.0.0.9’,
‘overwrite.cli.url’ => ‘https://LOCAL IP:8443’,
‘dbname’ => ‘CLEARED’,
‘dbhost’ => ‘LOCAL IP:9306’,
‘dbport’ => ‘’,
‘dbtableprefix’ => ‘oc_’,
‘mysql.utf8mb4’ => true,
‘dbuser’ => ‘CLEARED’,
‘dbpassword’ => ‘CLEARED’,
‘installed’ => true,
‘maintenance’ => false,
‘theme’ => ‘’,
‘loglevel’ => 2,
‘mail_from_address’ => ‘nextcloud’,
‘mail_smtpmode’ => ‘smtp’,
‘mail_sendmailmode’ => ‘smtp’,
‘mail_domain’ => ‘CLEARED’,
‘mail_smtpsecure’ => ‘ssl’,
‘mail_smtpauthtype’ => ‘LOGIN’,
‘mail_smtpauth’ => 1,
‘mail_smtphost’ => ‘CLEARED’,
‘mail_smtpport’ => ‘465’,
‘mail_smtpname’ => ‘CLEARED’,
‘mail_smtppassword’ => ‘CLEARED’,
‘twofactor_enforced’ => ‘false’,
‘twofactor_enforced_groups’ =>
array (
0 => ‘admin’,
1 => ‘users’,
),
‘twofactor_enforced_excluded_groups’ =>
array (
),
‘updater.release.channel’ => ‘stable’,
);

2

that’s the url of your php-fpm server.

are you using docker or linux based nextcloud?

3

I’m using the following docker container https://hub.docker.com/r/linuxserver/nextcloud/

4

did you simply restart container/server?

did you check with ps -ef if php-fpm is still running?

5

I’ve restarted the docker container and removed the complete container and redeployed.

php-fpm is running when the docker container is active.

    PID   USER     TIME  COMMAND                                                                                                
    1 root      0:00 s6-svscan -t0 /var/run/s6/services                                                                     
   35 root      0:00 s6-supervise s6-fdholderd                                                                              
  306 root      0:00 s6-supervise nginx                                                                                     
  307 root      0:00 s6-supervise cron                                                                                      
  308 root      0:00 s6-supervise php-fpm                                                                                   
  310 root      0:01 {php-fpm7} php-fpm: master process (/etc/php7/php-fpm.conf)                                            
  311 root      0:00 nginx: master process /usr/sbin/nginx -c /config/nginx/nginx.conf                                      
  312 root      0:00 bash ./run                                                                                             
  324 root      0:00 /usr/sbin/crond -f -S -l 0 -c /etc/crontabs                                                            
  330 abc       0:00 nginx: worker process                                                                                  
  331 abc       0:00 nginx: worker process                                                                                  
  332 abc       0:00 nginx: worker process                                                                                  
  333 abc       0:00 nginx: worker process                                                                                  
  393 root      0:00 /bin/bash                                                                                              
  530 abc       0:00 {php-fpm7} php-fpm: pool www                                                                           
  532 abc       0:00 {php-fpm7} php-fpm: pool www                                                                           
  533 abc       0:00 {php-fpm7} php-fpm: pool www                                                                           
  713 root      0:00 ps -ef