New user has a blue welcome screen


when a new user logs in he gets a welcome message, but it is completely blue.

The other pages are readable, only the first page is blue.

Nextcloud version (eg, 19.0.3):
Operating system and version (eg, Ubuntu 20.04):
nginx version (eg, nginx/1.18.0):
PHP version (eg, 7.4.3):

I cannot find anything relevant in the logs that could explain this.

I would be very happy about help,

Best regards

Have you test the access from different browsers and different clients?
Is it a server or a client problem?

Das tritt auch am Handy und auf anderen Browsern auf, bei allen neuen Benutzern die sich das erste mal anmelden.

That occurs also at the cell phone and on other Browsern, with all new users the first time announce themselves.

The video is from the app “First Run Wizward”

You can deactivate the app in “Apps”.

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I also had this problem. It is all about configuration of web server (nginx). Here is the solution: First run wizard: video does not play (HTTP 302)


Yes, that was the solution!

Here is the solution:

location ~ \.(?:png|html|ttf|ico|jpg|jpeg|bcmap|mp4|webm)$ {
		try_files $uri /index.php$request_uri;	
		# Optional: Don't log access to other assets
		access_log off;

Thanks for the help @devnull @nicrame :wink: :+1:t3:

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