New poll button missing

ℹ️ Support
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Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.

If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • Nextcloud AIO v9.8.0
  • Operating system and version (e.g., Ubuntu 24.04):
    • Ubuntu 24.04
  • Web server and version (e.g, Apache 2.4.25):
    • replace me
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • replace me
  • PHP version (e.g, 8.3):
    • replace me
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • replace me
  • Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
    • AIO
  • Are you using Cloudflare, mod_security, or similar? (Yes / No)
    • No

Summary of the issue you are facing:

[…]

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

PASTE HERE

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

fetch("https://steilo.michaelfliegner.de/custom_apps/intros/data/structure/structure.json", {
  "headers": {
    "accept": "application/json, text/plain, */*",
    "accept-language": "de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7,pt-PT;q=0.6,pt;q=0.5,da;q=0.4",
    "priority": "u=1, i",
    "requesttoken": "zmA0brDpVWJx+xTWBqegcXIzMiNWpA5e8IoEaxcNXEU=:/zQECODffgxEvVemUt3oND17CmUs81sEo+9HLFJ/aQM=",
    "sec-ch-ua": "\"Chromium\";v=\"130\", \"Google Chrome\";v=\"130\", \"Not?A_Brand\";v=\"99\"",
    "sec-ch-ua-mobile": "?0",
    "sec-ch-ua-platform": "\"Chrome OS\"",
    "sec-fetch-dest": "empty",
    "sec-fetch-mode": "cors",
    "sec-fetch-site": "same-origin",
    "x-requested-with": "XMLHttpRequest, XMLHttpRequest",
    "cookie": 
  },
  "referrerPolicy": "no-referrer",
  "body": null,
  "method": "GET"
});

session-heartbeat.js:83 session heartbeat polling started
Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8 
        
        
       GET https://steilo.michaelfliegner.de/apps/polls/session?time=1731922376494 500 (Internal Server Error)
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
xhr @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
x_ @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:10
_request @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:11
request @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:10
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:6
getSession @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:11
load @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:1010
re @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
vv @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4029
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
a @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
runWithContext @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
H @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
ze @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
Z @ polls-main.mjs?v=e9382e0f-0:15
R @ polls-main.mjs?v=e9382e0f-0:15
C @ polls-main.mjs?v=e9382e0f-0:15
install @ polls-main.mjs?v=e9382e0f-0:15
use @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4081
Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8 
        
        
       GET https://steilo.michaelfliegner.de/apps/polls/polls?time=1731922376562 500 (Internal Server Error)
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
xhr @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
x_ @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:10
_request @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:11
request @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:10
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:6
getPolls @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:11
load @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:1010
re @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4029
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
u4 @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
rr @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
u.__weh.u.__weh @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
by @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
By @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Promise.then
wy @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
qw @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Hb @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
m.scheduler @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Gw._.scheduler @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
trigger @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
gg @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
notify @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
trigger @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
set value @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
X @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
R @ polls-main.mjs?v=e9382e0f-0:15
C @ polls-main.mjs?v=e9382e0f-0:15
install @ polls-main.mjs?v=e9382e0f-0:15
use @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4081
Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:6 [ERROR] polls: Error loading polls {app: 'polls', uid: 'MichaelFliegner', level: 2, error: {…}}
log @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:6
error @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:6
load @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:1010
await in load
re @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4029
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
u4 @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
rr @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
u.__weh.u.__weh @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
by @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
By @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Promise.then
wy @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
qw @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Hb @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
m.scheduler @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Gw._.scheduler @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
trigger @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
gg @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
notify @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
trigger @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
set value @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
X @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
R @ polls-main.mjs?v=e9382e0f-0:15
C @ polls-main.mjs?v=e9382e0f-0:15
install @ polls-main.mjs?v=e9382e0f-0:15
use @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4081
Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8 Uncaught (in promise) Qe {message: 'Request failed with status code 500', name: 'AxiosError', code: 'ERR_BAD_RESPONSE', config: {…}, request: XMLHttpRequest, …}
rA @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
N @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
Promise.then
vv @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4029
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
a @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
runWithContext @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
H @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
ze @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
Z @ polls-main.mjs?v=e9382e0f-0:15
R @ polls-main.mjs?v=e9382e0f-0:15
C @ polls-main.mjs?v=e9382e0f-0:15
install @ polls-main.mjs?v=e9382e0f-0:15
use @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4081
Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8 Uncaught (in promise) Qe {message: 'Request failed with status code 500', name: 'AxiosError', code: 'ERR_BAD_RESPONSE', config: {…}, request: XMLHttpRequest, …}
rA @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
N @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
XMLHttpRequest.send
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
xhr @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:8
x_ @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:10
_request @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:11
request @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:10
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:6
getPolls @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:11
load @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:1010
re @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4029
(anonymous) @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
u4 @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
rr @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
u.__weh.u.__weh @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
by @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
By @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Promise.then
wy @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
qw @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Hb @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
m.scheduler @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
Gw._.scheduler @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
trigger @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
gg @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
notify @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
trigger @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
set value @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
X @ polls-main.mjs?v=e9382e0f-0:15
(anonymous) @ polls-main.mjs?v=e9382e0f-0:15
Promise.then
R @ polls-main.mjs?v=e9382e0f-0:15
C @ polls-main.mjs?v=e9382e0f-0:15
install @ polls-main.mjs?v=e9382e0f-0:15
use @ Spinner.vue_vue_type_style_index_0_scoped_4bfce222_lang-D-XFACB_.chunk.mjs:3
(anonymous) @ polls-main.mjs?v=e9382e0f-0:4081
utils.js:55 
        
        
       GET https://steilo.michaelfliegner.de/custom_apps/intros/data/structure/structure.json 404 (Not Found)
(anonymous) @ xhr.js:195
xhr @ xhr.js:15
mt @ dispatchRequest.js:51
_request @ Axios.js:173
request @ Axios.js:40
(anonymous) @ Axios.js:199
(anonymous) @ bind.js:5
l @ utils.js:55
(anonymous) @ main.js:39
load
2489 @ main.js:32
i @ bootstrap:19
(anonymous) @ startup:4
(anonymous) @ startup:4
Show 7 more frames
Show less
settle.js:19 Uncaught (in promise) Y {message: 'Request failed with status code 404', name: 'AxiosError', code: 'ERR_BAD_REQUEST', config: {…}, request: XMLHttpRequest, …}
ze @ settle.js:19
g @ xhr.js:59
load
2489 @ main.js:32
i @ bootstrap:19
(anonymous) @ startup:4
(anonymous) @ startup:4
Show 2 more frames
Show less

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.

  • If screenshots are useful, feel free to include them.

    Screenshot 2024-11-18 10.24.35
    Screenshot 2024-11-18 10.24.352560×1364 255 KB

    • If possible, also include key error output in text form so it can be searched for.

  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.

4

same issue here with Nextcloud Server 30.0.2 and Polls 8.0.0 alpha 8 on Nextcloud AIO 10.0.0
occ polls:db:purge
occ app:remove polls
occ app:install polls

→ no change! Button to create new poll is missing

5

Please check the admin settings of polls, there’s an option to enable/disable poll creation IIRC.

6

Screenshot 2024-11-28 19.20.30
Screenshot 2024-11-28 19.20.302560×1440 384 KB

Seems not to be the problem