I wanted to give some feedback on the first post experience on this forum.
I encountered a malfunction for which I could not find a solution online. So, for the first time in a long time I had to post something on a forum. I know Discourse is a great rebuild of the forum idea and it should be a breeze ?
Account creation : standard, nothing to say here.
The bot asks me to follow the interactive tutorial, it seems simple enough, so I take the few minutes to follow it.
I create the first post and follow the provided template. I try to attach the different logs I had collected (keep in mind that I knew before writing what logs I had to look for and anonymize) but I encounter the first error : only images are allowed, it seems a bit silly but since I have no other way than copy paste all the logs.
It says in the documentation than If I add 4 spaces on front of each line, it should look prettier in the end. I could not find the “4 spaces” setting in notepad++ so 4 tabs it will be. Will it work ? I have no way to know.
I copy paste all my logs and in the writing windows and it does looks ugly and very long. So much so that I take all my writeup and put in yet another notepad++ tab for convenience.
I add two tags and click “created a subject”. Second error : the post is too long !
I reread the end of the template where it talks about pastebin. So here I goes, editing my post in notepad++ to remove the content and adding links to a pastebin clone instead since the small windows is really tiny to do that.
Second try : clicking “created a subject”. Third Error : new user can only post two urls max !
After editing and removing one log and one link to a tutorial I had followed here I finally manage to post. At last ! It seems like a lot of hoops to jump through to ask for help !
I am not a coder but I consider myself a power user and I can’t imagine what someone with a less technical inclination would feel like.
My suggestion : allow logs and txt files as attachment. If not possible, direct users directly to a pastebin service at the beginning of the template