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This is very incomplete. Last night’s update seems to have caused pretty bad failure. If I can provide any more information please let me know.
The Basics
- Nextcloud Server version (e.g., 29.x.x):
AIO 11.7/8 / Server version unknown (was removed)
- Operating system and version (e.g., Ubuntu 24.04):
ubuntu 24.04/docker
- Web server and version (e.g, Apache 2.4.25):
apache (latest AIO update))
- Reverse proxy and version _(e.g. nginx 1.27.2)
AIO
- PHP version (e.g, 8.3):
whichever got shipped with dockerised AIO 11.7
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
apparently during last night's update
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no.
Summary of the issue you are facing:
(1) AIO docker containers stopped and aren’t starting up, apparently since last night’s attempted update to 11.8.
(3) nextcloud-aio-nextcloud container was initially still present (though stopped). Several attempts in AIO Interface to stop and start the containers were unsuccessful and eventually the n-a-n container has disappeared completely, but still shows as stopped in AIO.
Steps to replicate it (hint: details matter!):
-
Not sure it can be replicated. Seems pretty catastrophic.
-
The N-a-n container has disappeared and AIO doesn’t seem able to recreate it.
Log entries
Nextcloud
Please let me know if I can provde any other logs (with a non-existent n-a-n container).
2025-09-18T16:33:35.345465846Z Trying to fix docker.sock permissions internally...
2025-09-18T16:33:35.349263102Z Creating docker group internally with id 984
2025-09-18T16:33:35.721547961Z e[0;31mYou've set AIO_COMMUNITY_CONTAINERS but the option was removed.
2025-09-18T16:33:35.721574119Z The community containers get managed via the AIO interface now.e[0m
2025-09-18T16:33:35.976494367Z e[0;92mInitial startup of Nextcloud All-in-One complete!
2025-09-18T16:33:35.976538095Z You should be able to open the Nextcloud AIO Interface now on port 8080 of this server!
2025-09-18T16:33:35.976545200Z E.g. https://internal.ip.of.this.server:8080
2025-09-18T16:33:35.976549807Z ⚠️ Important: do always use an ip-address if you access this port and not a domain as HSTS might block access to it later!
2025-09-18T16:33:35.976555873Z
2025-09-18T16:33:35.976559861Z If your server has port 80 and 8443 open and you point a domain to your server, you can get a valid certificate automatically by opening the Nextcloud AIO Interface via:
2025-09-18T16:33:35.976565107Z https://your-domain-that-points-to-this-server.tld:8443e[0m
2025-09-18T16:33:36.271444099Z /usr/lib/python3.12/site-packages/supervisor/options.py:13: UserWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html. The pkg_resources package is slated for removal as early as 2025-11-30. Refrain from using this package or pin to Setuptools<81.
2025-09-18T16:33:36.271472673Z import pkg_resources
2025-09-18T16:33:37.351729371Z ++ head -1 /mnt/docker-aio-config/data/daily_backup_time
2025-09-18T16:33:37.353875469Z + BACKUP_TIME=23:45
2025-09-18T16:33:37.353911390Z + export BACKUP_TIME
2025-09-18T16:33:37.353918415Z + export DAILY_BACKUP=1
2025-09-18T16:33:37.353923539Z + DAILY_BACKUP=1
2025-09-18T16:33:37.353929105Z ++ sed -n 2p /mnt/docker-aio-config/data/daily_backup_time
2025-09-18T16:33:37.358343387Z + '[' '' '!=' automaticUpdatesAreNotEnabled ']'
2025-09-18T16:33:37.358372433Z + export AUTOMATIC_UPDATES=1
2025-09-18T16:33:37.358377905Z + AUTOMATIC_UPDATES=1
2025-09-18T16:33:37.358382662Z ++ sed -n 3p /mnt/docker-aio-config/data/daily_backup_time
2025-09-18T16:33:37.359825081Z + '[' '' '!=' successNotificationsAreNotEnabled ']'
2025-09-18T16:33:37.359848023Z + export SEND_SUCCESS_NOTIFICATIONS=1
2025-09-18T16:33:37.359852935Z + SEND_SUCCESS_NOTIFICATIONS=1
2025-09-18T16:33:37.359857732Z + set +x
2025-09-18T16:33:37.405971507Z [18-Sep-2025 16:33:37] NOTICE: fpm is running, pid 189
2025-09-18T16:33:37.406009650Z [18-Sep-2025 16:33:37] NOTICE: ready to handle connections
2025-09-18T16:33:37.411271225Z [Thu Sep 18 16:33:37.410600 2025] [mpm_event:notice] [pid 183:tid 183] AH00489: Apache/2.4.65 (Unix) OpenSSL/3.5.2 configured -- resuming normal operations
2025-09-18T16:33:37.411297864Z [Thu Sep 18 16:33:37.410654 2025] [core:notice] [pid 183:tid 183] AH00094: Command line: 'httpd -D FOREGROUND'
2025-09-18T16:33:37.416555121Z {"level":"info","ts":1758213217.415861,"msg":"maxprocs: Leaving GOMAXPROCS=8: CPU quota undefined"}
2025-09-18T16:33:37.416577094Z {"level":"info","ts":1758213217.4160771,"msg":"GOMEMLIMIT is updated","package":"github.com/KimMachineGun/automemlimit/memlimit","GOMEMLIMIT":121269790310,"previous":9223372036854775807}
2025-09-18T16:33:37.416580811Z {"level":"info","ts":1758213217.416119,"msg":"using config from file","file":"/Caddyfile"}
2025-09-18T16:33:37.417571078Z {"level":"info","ts":1758213217.4174411,"msg":"adapted config to JSON","adapter":"caddyfile"}
2025-09-18T16:33:37.421124752Z {"level":"info","ts":1758213217.4206748,"msg":"serving initial configuration"}
2025-09-18T16:37:35.786919787Z Deleting duplicate sessions
2025-09-18T17:00:33.761806114Z NOTICE: PHP message: Slim Application Error
2025-09-18T17:00:33.761858738Z Type: GuzzleHttp\Exception\ClientException
2025-09-18T17:00:33.761867709Z Code: 404
2025-09-18T17:00:33.761873554Z Message: Client error: `GET http://127.0.0.1/v1.41/containers/nextcloud-aio-nextcloud/logs?stdout=true&stderr=true×tamps=true` resulted in a `404 Not Found` response:
2025-09-18T17:00:33.761881535Z {"message":"No such container: nextcloud-aio-nextcloud"}
2025-09-18T17:00:33.761888056Z File: /var/www/docker-aio/php/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php
2025-09-18T17:00:33.761894127Z Line: 111
2025-09-18T17:00:33.761899611Z Trace: #0 /var/www/docker-aio/php/vendor/guzzlehttp/guzzle/src/Middleware.php(72): GuzzleHttp\Exception\RequestException::create(Object(GuzzleHttp\Psr7\Request), Object(GuzzleHttp\Psr7\Response), NULL, Array, NULL)
2025-09-18T17:00:33.761907060Z #1 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(209): GuzzleHttp\Middleware::{closure:{closure:{closure:GuzzleHttp\Middleware::httpErrors():60}:61}:67}(Object(GuzzleHttp\Psr7\Response))
2025-09-18T17:00:33.761914567Z #2 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(158): GuzzleHttp\Promise\Promise::callHandler(1, Object(GuzzleHttp\Psr7\Response), NULL)
2025-09-18T17:00:33.761921268Z #3 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/TaskQueue.php(52): GuzzleHttp\Promise\Promise::{closure:GuzzleHttp\Promise\Promise::settle():156}()
2025-09-18T17:00:33.761927927Z #4 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(251): GuzzleHttp\Promise\TaskQueue->run(true)
2025-09-18T17:00:33.761934188Z #5 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(227): GuzzleHttp\Promise\Promise->invokeWaitFn()
2025-09-18T17:00:33.761940338Z #6 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(272): GuzzleHttp\Promise\Promise->waitIfPending()
2025-09-18T17:00:33.761946286Z #7 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(229): GuzzleHttp\Promise\Promise->invokeWaitList()
2025-09-18T17:00:33.761952326Z #8 /var/www/docker-aio/php/vendor/guzzlehttp/promises/src/Promise.php(69): GuzzleHttp\Promise\Promise->waitIfPending()
2025-09-18T17:00:33.761958540Z #9 /var/www/docker-aio/php/vendor/guzzlehttp/guzzle/src/Client.php(189): GuzzleHttp\Promise\Promise->wait()
2025-09-18T17:00:33.761985961Z #10 /var/www/docker-aio/php/vendor/guzzlehttp/guzzle/src/ClientTrait.php(44): GuzzleHttp\Client->request('GET', 'http://127.0.0....', Array)
2025-09-18T17:00:33.761994350Z #11 /var/www/docker-aio/php/src/Docker/DockerActionManager.php(146): GuzzleHttp\Client->get('http://127.0.0....')
2025-09-18T17:00:33.761999035Z #12 /var/www/docker-aio/php/src/Controller/DockerController.php(71): AIO\Docker\DockerActionManager->GetLogs('nextcloud-aio-n...')
2025-09-18T17:00:33.762004195Z #13 /var/www/docker-aio/php/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(39): AIO\Controller\DockerController->GetLogs(Object(GuzzleHttp\Psr7\ServerRequest), Object(GuzzleHttp\Psr7\Response), Array)
2025-09-18T17:00:33.762009665Z #14 /var/www/docker-aio/php/vendor/slim/slim/Slim/Routing/Route.php(362): Slim\Handlers\Strategies\RequestResponse->__invoke(Array, Object(GuzzleHttp\Psr7\ServerRequest), Object(GuzzleHttp\Psr7\Response), Array)
2025-09-18T17:00:33.762015164Z #15 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(73): Slim\Routing\Route->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762020082Z #16 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(73): Slim\MiddlewareDispatcher->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762025074Z #17 /var/www/docker-aio/php/vendor/slim/slim/Slim/Routing/Route.php(321): Slim\MiddlewareDispatcher->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762029722Z #18 /var/www/docker-aio/php/vendor/slim/slim/Slim/Routing/RouteRunner.php(74): Slim\Routing\Route->run(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762034342Z #19 /var/www/docker-aio/php/vendor/slim/csrf/src/Guard.php(482): Slim\Routing\RouteRunner->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762039171Z #20 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(178): Slim\Csrf\Guard->process(Object(GuzzleHttp\Psr7\ServerRequest), Object(Slim\Routing\RouteRunner))
2025-09-18T17:00:33.762044551Z #21 /var/www/docker-aio/php/vendor/slim/twig-view/src/TwigMiddleware.php(117): Psr\Http\Server\RequestHandlerInterface@anonymous->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762049713Z #22 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(129): Slim\Views\TwigMiddleware->process(Object(GuzzleHttp\Psr7\ServerRequest), Object(Psr\Http\Server\RequestHandlerInterface@anonymous))
2025-09-18T17:00:33.762055986Z #23 /var/www/docker-aio/php/src/Middleware/AuthMiddleware.php(36): Psr\Http\Server\RequestHandlerInterface@anonymous->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762060993Z #24 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(283): AIO\Middleware\AuthMiddleware->__invoke(Object(GuzzleHttp\Psr7\ServerRequest), Object(Psr\Http\Server\RequestHandlerInterface@anonymous))
2025-09-18T17:00:33.762066504Z #25 /var/www/docker-aio/php/vendor/slim/slim/Slim/Middleware/ErrorMiddleware.php(77): Psr\Http\Server\RequestHandlerInterface@anonymous->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762077113Z #26 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(129): Slim\Middleware\ErrorMiddleware->process(Object(GuzzleHttp\Psr7\ServerRequest), Object(Psr\Http\Server\RequestHandlerInterface@anonymous))
2025-09-18T17:00:33.762082519Z #27 /var/www/docker-aio/php/vendor/slim/slim/Slim/MiddlewareDispatcher.php(73): Psr\Http\Server\RequestHandlerInterface@anonymous->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762087452Z #28 /var/www/docker-aio/php/vendor/slim/slim/Slim/App.php(209): Slim\MiddlewareDispatcher->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762092154Z #29 /var/www/docker-aio/php/vendor/slim/slim/Slim/App.php(193): Slim\App->handle(Object(GuzzleHttp\Psr7\ServerRequest))
2025-09-18T17:00:33.762096694Z #30 /var/www/docker-aio/php/public/index.php(198): Slim\App->run()
2025-09-18T17:00:33.762101144Z #31 {main}
2025-09-18T17:00:33.762104943Z Tips: To display error details in HTTP response set "displayErrorDetails" to true in the ErrorHandler constructor.
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
inaccessible
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
