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Nextcloud version (eg, 20.0.5) : 22.2.3(eg, Ubuntu 20.04) : Ubuntu 20.04(eg, Apache 2.4.25) : Not sure(Installed via snap)(eg, 7.4) : (Not sure either)
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N) : Y
Steps to replicate it:
Add new external storage with authentication set to Rackspace
Fill up the required fields.
It fails to add the storage, watch the logs for messages.
The output of your Nextcloud log in Admin > Logging :
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
I have changed the authentication to Openstack v2 and used the credentials too, it didn’t work either.
Created an issue on GitHub.
opened 07:53PM - 23 Jan 22 UTC
bug
0. Needs triage
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### Steps to reproduce
1. Add new external storage with authentication set to `Rackspace`
2. Fill up the required fields.
3. Watch the logs for messages
### Expected behaviour
It should add the cloud file as an external storage
### Actual behaviour
It fails to authenticate with `Rackspace` option, and logs say this instead
```
Exception: "password" is a required option, but it was not provided/snap/nextcloud/28713/htdocs/3rdparty/php-opencloud/openstack/src/Common/Api/OperatorTrait.php - line 108:OpenStack\Common\Api\Operation->validate()/snap/nextcloud/28713/htdocs/3rdparty/php-opencloud/openstack/src/Common/Api/OperatorTrait.php - line 123:OpenStack\Common\Service\AbstractService->sendRequest()/snap/nextcloud/28713/htdocs/3rdparty/php-opencloud/openstack/src/Identity/v2/Service.php - line 29:OpenStack\Common\Service\AbstractService->execute()/snap/nextcloud/28713/htdocs/lib/private/Files/ObjectStore/SwiftV2CachingAuthService.php - line 35:OpenStack\Identity\v2\Service->authenticate()/snap/nextcloud/28713/htdocs/lib/private/Files/ObjectStore/SwiftFactory.php - line 214:OC\Files\ObjectStore\SwiftV2CachingAuthService->authenticate()/snap/nextcloud/28713/htdocs/lib/private/Files/ObjectStore/SwiftFactory.php - line 167:OC\Files\ObjectStore\SwiftFactory->auth()/snap/nextcloud/28713/htdocs/lib/private/Files/ObjectStore/SwiftFactory.php - line 259:OC\Files\ObjectStore\SwiftFactory->getClient()/snap/nextcloud/28713/htdocs/lib/private/Files/ObjectStore/SwiftFactory.php - line 247:OC\Files\ObjectStore\SwiftFactory->createContainer()/snap/nextcloud/28713/htdocs/apps/files_external/lib/Lib/Storage/Swift.php - line 584:OC\Files\ObjectStore\SwiftFactory->getContainer()/snap/nextcloud/28713/htdocs/apps/files_external/lib/Lib/Storage/Swift.php - line 134:OCA\Files_External\Lib\Storage\Swift->getContainer()/snap/nextcloud/28713/htdocs/apps/files_external/lib/Lib/Storage/Swift.php - line 335:OCA\Files_External\Lib\Storage\Swift->fetchObject()/snap/nextcloud/28713/htdocs/lib/private/Files/Storage/Common.php - line 458:OCA\Files_External\Lib\Storage\Swift->stat()/snap/nextcloud/28713/htdocs/apps/files_external/lib/MountConfig.php - line 130:OC\Files\Storage\Common->test()/snap/nextcloud/28713/htdocs/apps/files_external/lib/Controller/StoragesController.php - line 270:OCA\Files_External\MountConfig::getBackendStatus("*** sensiti ... *")/snap/nextcloud/28713/htdocs/apps/files_external/lib/Controller/GlobalStoragesController.php - line 120:OCA\Files_External\Controller\StoragesController->updateStorageStatus("*** sensiti ... *")/snap/nextcloud/28713/htdocs/lib/private/AppFramework/Http/Dispatcher.php - line 217:OCA\Files_External\Controller\GlobalStoragesController->create()/snap/nextcloud/28713/htdocs/lib/private/AppFramework/Http/Dispatcher.php - line 126:OC\AppFramework\Http\Dispatcher->executeController()/snap/nextcloud/28713/htdocs/lib/private/AppFramework/App.php - line 156:OC\AppFramework\Http\Dispatcher->dispatch()/snap/nextcloud/28713/htdocs/lib/private/Route/Router.php - line 302:OC\AppFramework\App::main()/snap/nextcloud/28713/htdocs/lib/base.php - line 1006:OC\Route\Router->match()/snap/nextcloud/28713/htdocs/index.php - line 36:OC::handleRequest()
--
```
### Server configuration
**Operating system:** Ubuntu 20.04
**Web server:** Installed via Snap(Apache?)
**Database:** (Installed via Snap)
**PHP version:** (Installed via Snap)
**Nextcloud version:** (see Nextcloud admin page) Nextcloud 22.2.3
**Updated from an older Nextcloud/ownCloud or fresh install:** Fresh Insatll
**Where did you install Nextcloud from:** Snap package
**Signing status:**
<details>
<summary>Signing status</summary>
```
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
```
</details>
**List of activated apps:**
<details>
<summary>App list</summary>
```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
```
</details>
**Nextcloud configuration:**
<details>
<summary>Config report</summary>
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
```
</details>
**Are you using external storage, if yes which one:** local/smb/sftp/...
**Are you using encryption:** yes/no
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
#### LDAP configuration (delete this part if not used)
<details>
<summary>LDAP config</summary>
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
</details>
### Client configuration
**Browser:**
**Operating system:**
### Logs
#### Web server error log
<details>
<summary>Web server error log</summary>
```
Insert your webserver log here
```
</details>
#### Nextcloud log (data/nextcloud.log)
<details>
<summary>Nextcloud log</summary>
```
Insert your Nextcloud log here
```
</details>
#### Browser log
<details>
<summary>Browser log</summary>
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
</details>
I am very new to NextCloud and I would really appreciate any help.
There was another post too, Unable to use Rackspace CloudFiles external storage
