NCP Installed, activation page unable to connect

I’ve downloaded the latest NCP image for RPi4b, extracted it, used Balena Etcher to put it onto a spare 8GB microSD card.
Popped it into the Pi, powered up.
I kept a screen connected to the Pi, watched lots of text go scrolling past and have the last message to say NCP is not activated yet etc.

I can see from my router’s list of clients that nextcloudpi is on my home network, and it’s IP address.
Following the instructions to use my browser (Firefox) to open the activation page:
https://ipaddress and https://nextcloudpi.local and https://nextcloudpi
all result in unable to connect.
I tried all as http:// as well.
I had the usual warning about secure site not available, but clicked continue to HTTP site, which reverted back to unable to connect.
Same result when using Brave browser.

Have I done something wrong? Am I missing something?

Thank you

Take a look:
Nextcloud App untrusted certificate, OK in browser

Thank you but I don’t understand how that will help.
I have no access to the Raspberry Pi, there was just a ncp logon prompt at the bottom of the screen, but no information is provided for it.
The activation page is inaccessible.

The homepage at NextcloudPi.com claims this is “Easy to set up for non technical users”.
Based on experience and evidence so far, I have to disagree.

So, what next?

Sorry, what do you see if you try to connect?
How to access NextcloudPi first time & Activation

Sorry, I just re-read my initial post and realise it’s not as clear as I thought.
By “unable to connect”, this is the message shown on the browser page after typing in the URLs as per my initial post.
I powered off the Pi last night, and after switching on this morning, the screen connected to the Pi goes through lots of text and ends as before, “NCP not activated yet. Please enter … etc” and the nextcloudpi login prompt.
The full browser page message is the same today:
“Unable to connect
An error occurred during a connection to .
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.”

The ip address is in my home network, I am not intending to open it to the internet.

I hope that is clearer.
So, I am unable to load any activation page as shown on How to access NextcloudPi first time & Activation

Can you ping your pi?
Here from wsl cli (ubuntu)
You see it’s reachable and name resolution works.

georg@HEKA:~$ ping nextcloudpi
PING nextcloudpi (192.168.2.32) 56(84) bytes of data.
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=1 ttl=63 time=2.46 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=2 ttl=63 time=2.87 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=3 ttl=63 time=4.90 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=4 ttl=63 time=3.84 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=5 ttl=63 time=2.75 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=6 ttl=63 time=2.81 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=7 ttl=63 time=2.67 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=8 ttl=63 time=2.67 ms
64 bytes from nextcloudpi.fritz.box (192.168.2.32): icmp_seq=9 ttl=63 time=3.05 ms
^C
--- nextcloudpi ping statistics ---
9 packets transmitted, 9 received, 0% packet loss, time 8012ms
rtt min/avg/max/mdev = 2.464/3.114/4.896/0.730 ms
georg@HEKA:~$

Hi,
Yes I can:

Blockquote
ping nextcloudpi
Pinging nextcloudpi.lan [192.168.8.109] with 32 bytes of data:
Reply from 192.168.8.109: bytes=32 time<1ms TTL=64
Reply from 192.168.8.109: bytes=32 time<1ms TTL=64
Reply from 192.168.8.109: bytes=32 time<1ms TTL=64
Reply from 192.168.8.109: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.8.109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Thats nice, so I think it is a browser thing, since no modern browser does connect without tls-encryption by default.


But it is a pain.
In a furor I stuffed in certificates (self-created) in every browser and os, but one thor-browser I forget and it shows the behaviour you watches.
My suggestion is try a older firefox version (100-110) should do, and try to connect to nextcloudpi.

Marvellous! This worked.
Thank you very much @geoW, I appreciate your patience and perserverance with me.

I actually went into Firefox settings and added the ip address as an exception to https-mode, rather than download an older browser.
Once things are up and running properly I can remove the exception.
Every day is a school day - something new to learn.

Hi all,
I have the very same problem, but it is not solved using the previous suggestions.

  • latest NextCloudPi Image for RP4 (v1.54.0)
  • IP is visible in router interface
  • ping is successful
  • also a SSH connection can be created (however, I am not aware of working username / password - pi/raspberry, root/1234 do not work)

Firefox does show an error-loading-page error. HTTPS-Only mode using exceptions does not work. Firefox v100 does not work. I also testet Chrome and edge, with same result.

Could you please provide credentials to log in? either locally or via SSH would be helpful.
Or a way how to get the activation website connecting…

How did you write the NextCloudPi Image for RP4 (v1.54.0) on what medium?
I like the raspberry way

grafik

You are enabled to do some settings.

I wrote the image using win32diskimager on a std SD card (32GB).

Does raspberry way mean using raspbian os imager tool? Is this compatible with armbian?

Sorry, on my mobile i did not see you images.

Thank you, I will try using imager.

Yes and No.
Yes, that’s what I wanted to express and
no, it’s not fully compatible, but the settings, rootuser / password and ssh should work.

Thank you very much, flashing the image using Raspbian OS imager did the trick: both ssh login was possible as well as connecting to activation page using actual firefox.