NC15 showing full user contigent - but it's not

Hey There!

Nextcloud version: 15.0.4
Operating system and version: Webhosted, I don’t know.
nginx version: Webhosted, I don’t know.
PHP version: 7.1.26

With my webhosted Nextcloud installation I just run into an error:
I changed the user account storage contigent and now it shows the contigent as all used. But the amount of GB is definately not fully used yet. For one account I set it higher and for a different one lower. In both cases its the same error.

See the picture:
webhosting_contigent_setting

I really hope someone knows what to do! :slight_smile:
Thank you!

Is this the first time you’ve seen this error?: Yes

The output of Nextcloud log in Admin > Logging: I changed some path names etc.

[webdav] Fatal: Sabre\DAV\Exception\InsufficientStorage: Insufficient space in /name-of-folder, 159884519 required, 0 available at <<closure>>

 0. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/apps/dav/lib/Connector/Sabre/QuotaPlugin.php line 136
    checkQuota("/name-of-folder", 159884519)
 1. <<closure>>
    beforeMove("uploads/nextcloud-username/763720486/.file", "files/wfpicture ... v")
 2. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/3rdparty/sabre/event/lib/EventEmitterTrait.php line 105
    call_user_func_array([OCA\DAV\Connect ... "], ["uploads/wfpict ... "])
 3. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 633
    emit("beforeMove", ["uploads/wfpict ... "])
 4. <<closure>>
    httpMove(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
 5. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/3rdparty/sabre/event/lib/EventEmitterTrait.php line 105
    call_user_func_array([Sabre\DAV\CorePlugin {},"httpMove"], [Sabre\HTTP\Requ ... }])
 6. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php line 479
    emit("method:MOVE", [Sabre\HTTP\Requ ... }])
 7. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/3rdparty/sabre/dav/lib/DAV/Server.php line 254
    invokeMethod(Sabre\HTTP\Reque ... "}, Sabre\HTTP\Response {})
 8. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/apps/dav/lib/Server.php line 301
    exec()
 9. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/apps/dav/appinfo/v2/remote.php line 35
    exec()
10. /var/www/vhosts/hosting000000.af9aa.netcup.net/_WW-SITES/sub.domain.tld/remote.php line 163
    require_once("/var/www/vhosts ... p")

MOVE /remote.php/dav/uploads/nextcloud-username/763720486/.file
from 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70 by nextcloud-username at 2019-02-24T13:48:13+00:00

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 
  'passwordsalt' => 
  'secret' => 
  'trusted_domains' => 
  array (
    0 => 'sub.domain.tld',
  ),
  'datadirectory' => '/var/www/vhosts/hosting000000.af9aa.netcup.net/path/_nextCloud-DATA',
  'overwrite.cli.url' => 'sub.domain.tld',
  'dbtype' => 'mysql',
  'version' => '15.0.4.0',
  'dbname' => 'k00000_nextCloud',
  'dbhost' => '10.35.000.000',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '',
  'dbpassword' => '',
  'installed' => true,
  'mail_smtpmode' => 'smtp',
  'mail_from_address' => '',
  'mail_domain' => '',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'updater.secret' => '',
  'mail_sendmailmode' => '',
  'mail_smtphost' => '',
  'mail_smtpport' => '',
  'mail_smtpauthtype' => '',
  'mail_smtpsecure' => '',
  'mail_smtpauth' => 1,
  'mail_smtpname' => '',
  'mail_smtppassword' => '',
);

The output of your Apache/nginx/system log in /var/log/error_log:

[Sun Feb 24 12:10:30.283936 2019] [fcgid:warn] [pid 1793] (32)Broken pipe: [client 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70:41699] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
[Sun Feb 24 12:20:49.753688 2019] [fcgid:warn] [pid 21877] (32)Broken pipe: [client 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70:46139] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
[Sun Feb 24 15:01:08.747253 2019] [fcgid:warn] [pid 13662] (32)Broken pipe: [client 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70:53872] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
[Sun Feb 24 15:01:12.108687 2019] [fcgid:warn] [pid 8660] (32)Broken pipe: [client 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70:53972] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
[Sun Feb 24 15:01:12.140953 2019] [fcgid:warn] [pid 13467] (32)Broken pipe: [client 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70:53973] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
[Sun Feb 24 15:06:45.056815 2019] [fcgid:warn] [pid 29516] (32)Broken pipe: [client 2a02:8109:9c80:79e:c93a:cc86:9ff8:2e70:56119] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function

You should double-check your settings again “2 B” usually means 2 Byte and not 2 Gigabytes.
Due to the fact that you’ve already used “2.2 Megabytes” it is indeed no space left on your device :wink:

1 Like

Haha :smile:
I feel like a stupid idiot :wink: … didn’t even thought about this could be the error so I didn’t saw this …
thanks for the hint!

1 Like