NC upgrade not finished/maintenance mode

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1

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Nextcloud version 11.:
System: Qnap TVS 463

The issue you are facing:

After trying to Update Nextcloud to version 12.0.3 the system is not leaving the maintenance mode. Any ideas what to too?

2

What did you try so far? Disable maintenance mode via occ command? Or in the config/config.php file? Did the upgrade finish?

3

Hey, no the update did not finished. in the config.php it tells me, that the maintenance is allready off

<?php
$CONFIG = array (
  'instanceid' => 'oceg5x3don56',
  'passwordsalt' => 'xxxx',
  'secret' => 'xxxx',
  'trusted_domains' => 
  array (
0 => '192.168.178.24',
1 => 'XXXXXXX.ddnss.de',
2 => 'XX.XXXX.XXX.XXX',
  ),
  'datadirectory' => '/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud/data',
  'overwrite.cli.url' => 'http://192.168.178.24/owncloud',
  'dbtype' => 'mysql',
  'version' => '11.0.5.1',
  'dbname' => 'owncloud',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'oc_admin',
  'dbpassword' => 'xxxx',
  'installed' => true,
  'mail_from_address' => 'owncloud.michel.bargon',
  'mail_smtpmode' => 'smtp',
  'mail_domain' => 'gmail.com',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtpsecure' => 'ssl',
  'forcessl' => true,
  'forceSSLforSubdomains' => true,
  'theme' => '',
  'loglevel' => 2,
  'maintenance' => false,
  'trashbin_retention_obligation' => 'auto',
  'mail_smtphost' => 'smtp.gmail.com',
  'mail_smtpport' => '465',
  'mail_smtpname' => 'XXXXXXXX@gmail.com',
  'mail_smtppassword' => 'XXXXXXXx',
  'updater.release.channel' => 'stable',
  'updater.secret' => '$2y$10$xxxx',
);

Do you know how I can face the occ command on a Qnap TVS 463, since nextcloud is running on the server?

4

The occ-script should be in the parent directory of the config folder where you found the config file. Go to this directory. Then the command is like
sudo -u webserver-user php occ upgrade

I do not know how the webserver user in Qnap is called. You can check the owner of the files in your data-folder (ls -lisa /share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud/data) which is very likely the webserver user. php can be named a bit differently, could also be php-cli php-7.0 (you can search for available programs with which php).

5

I tried to log in into occ but it is not working…

[/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud] # sudo -u webserver-user php occ upgrade

sudo: unknown user: webserver-user
sudo: unable to initialize policy plugin
[/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud] #

2017-10-12_00-37-57
2017-10-12_00-37-571270×1191 160 KB

2017-10-12_00-43-12
2017-10-12_00-43-121025×819 246 KB

Owner of the files should be admin or I am getting it wrong?

6

this looks like it should be sudo -u httpdusr …

7

tried but still get

[/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud] # sudo -u httpdusr php occ upgrade
sudo: php: command not found
[/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud] #

And which php gives me nothing…

[/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud] # which php
[/share/CACHEDEV1_DATA/.qpkg/owncloud/owncloud] #

8

So the php command is unkown. Check the qnap community how to run php scripts from terminal, perhaps you still need to install it (https://forum.qnap.com/viewtopic.php?t=9519) or if it is just in some folder (not the main folder for programs): https://forum.qnap.com/viewtopic.php?t=91250

In doubt, ask the qnap community.