Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
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I just created a free woelkli account through nextcloud homepage yesterday, and in a hurry I realize that I made de mistake in the mail of my useraccount.
I realize this morning that my account has been deactivated by woelkli, bu I can’t change the mail (as it does’nt not exist).
Is it possible to ask for changing the adresse mail ?
The current mail used for this Woelkli account is firstname.lastname@example.org, but my mail is email@example.com.
Nextcloud version (eg, 20.0.5):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.4):
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary. PASTE HERE