My nextcloud doesn't log IPs

Nextcloud version (eg, 12.0.2): 13.0.4
Operating system and version (eg, Ubuntu 17.04): Raspian lite
Apache or nginx version (eg, Apache 2.4.25): nginx 1.10.3
PHP version (eg, 7.1): 7.0.27

My nextcloud doesn’t log IPs, for example the output at Admin -> Logging:

Login failed: ‘***’ (Remote IP: ‘’)

The output of nextcloud.log:

{„reqId“:“01SOrFtrIa6kb0O9EvIs“,“level“:2,“time“:“2018-06-18T23:21:08+02:00″,“remoteAddr“:““,“user“:“–„,“app“:“core“,“method“:“POST“,“url“:“/login?user=“**“,“message“:“Login failed: ‚‘**‘ (Remote IP: “)“,“userAgent“:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36″,“version“:“″}

Has anyone an idea why? Without IP i can’t implement fail2ban

fail2ban usually use syslog, not nextcloudlog …

Does your conf for ubuntu use reverse-dns, and do you have a hostname whitout error ?

in syslog i can’t find login-errors, they are logged in nextcloud.log only (here is a desription:

All other logs show me IPs, only at nextcloud.log not

weird !

Q1: did you update from 12 to 13 ?
Q2: Do you have any APPS install ?

q1: no, it’s a clean new installation
q2: no, i installed it and changed only prefered things at admin-settings

i’ve dig into the github for bugs, and found nothing like that.

Dumb question: did you have all the prerequisite good ??

I only see a corrupt files during install/download

really weird

Take a look at the nginx log.

I installed everything new and now it works. Thank You!