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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 21.0.9
Operating system and version (eg, Ubuntu 20.04): debian 10.12
Apache or nginx version (eg, Apache 2.4.25): 2.4.38
PHP version (eg, 7.4): 7.3.31-1~deb10u1
The issue you are facing:
Trying to setup additional website on same server nextcloud was installed on. Nextcloud working ok but additional website setup point to nextcloud site.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Enter url to goto additional website setup: http://site1.dname.com . Points to nextcloud login page. Used Brave browser.
- Try on different browser (firefox) same.
- Try on phone same. Try using curl, same.
The output of your Nextcloud log in Admin > Logging:
Not sure how to get this
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'salt',
'secret' => 'secret',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'ncloud.dname.com',
),
'datadirectory' => '/var/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '21.0.9.1',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'dbname',
'dbhost' => 'dbhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'dbuser',
'dbpassword' => 'dbpass',
'installed' => true,
'instanceid' => 'instance',
'has_rebuilt_cache' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.secret' => 'secret',);
The output of your Apache/nginx/system log in /var/log/____
:
[Fri May 06 00:00:01.078236 2022] [mpm_prefork:notice] [pid 3683] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 00:00:01.078303 2022] [core:notice] [pid 3683] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 00:17:50.361504 2022] [mpm_prefork:notice] [pid 3683] AH00173: SIGHUP received. Attempting to restart
[Fri May 06 00:17:50.439744 2022] [mpm_prefork:notice] [pid 3683] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 00:17:50.439795 2022] [core:notice] [pid 3683] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 00:23:50.409963 2022] [mpm_prefork:notice] [pid 3683] AH00169: caught SIGTERM, shutting down
[Fri May 06 00:23:50.566424 2022] [mpm_prefork:notice] [pid 6066] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 00:23:50.566530 2022] [core:notice] [pid 6066] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 02:37:44.989331 2022] [mpm_prefork:notice] [pid 6066] AH00169: caught SIGTERM, shutting down
[Fri May 06 02:37:45.174764 2022] [mpm_prefork:notice] [pid 8929] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 02:37:45.174920 2022] [core:notice] [pid 8929] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 02:41:13.161267 2022] [mpm_prefork:notice] [pid 8929] AH00169: caught SIGTERM, shutting down
[Fri May 06 02:41:13.323527 2022] [mpm_prefork:notice] [pid 9135] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 02:41:13.323665 2022] [core:notice] [pid 9135] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 03:04:57.483062 2022] [mpm_prefork:notice] [pid 9135] AH00171: Graceful restart requested, doing restart
[Fri May 06 03:04:57.783327 2022] [mpm_prefork:notice] [pid 9135] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 03:04:57.783355 2022] [core:notice] [pid 9135] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 03:05:08.253149 2022] [mpm_prefork:notice] [pid 9135] AH00169: caught SIGTERM, shutting down
[Fri May 06 02:41:13.161267 2022] [mpm_prefork:notice] [pid 8929] AH00169: caught SIGTERM, shutting down
[Fri May 06 02:41:13.323527 2022] [mpm_prefork:notice] [pid 9135] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 02:41:13.323665 2022] [core:notice] [pid 9135] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 03:04:57.483062 2022] [mpm_prefork:notice] [pid 9135] AH00171: Graceful restart requested, doing restart
[Fri May 06 03:04:57.783327 2022] [mpm_prefork:notice] [pid 9135] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 03:04:57.783355 2022] [core:notice] [pid 9135] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 03:05:08.253149 2022] [mpm_prefork:notice] [pid 9135] AH00169: caught SIGTERM, shutting down
[Fri May 06 03:05:08.446439 2022] [mpm_prefork:notice] [pid 9486] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 03:05:08.446547 2022] [core:notice] [pid 9486] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 11:28:11.291075 2022] [negotiation:error] [pid 9568] [client 45.134.144.140:34440] AH00687: Negotiation: discovered file(s) matching request: /var/www/nextcloud/remote (None could be negotiated).
[Fri May 06 13:47:55.931201 2022] [mpm_prefork:notice] [pid 9486] AH00171: Graceful restart requested, doing restart
[Fri May 06 13:47:56.161787 2022] [mpm_prefork:notice] [pid 9486] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 13:47:56.161820 2022] [core:notice] [pid 9486] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 13:48:15.644269 2022] [mpm_prefork:notice] [pid 9486] AH00169: caught SIGTERM, shutting down
[Fri May 06 13:48:15.770027 2022] [mpm_prefork:notice] [pid 22197] AH00163: Apache/2.4.38 (Debian) OpenSSL/1.1.1n configured -- resuming normal operations
[Fri May 06 13:48:15.770112 2022] [core:notice] [pid 22197] AH00094: Command line: '/usr/sbin/apache2'
[Fri May 06 15:01:13.111594 2022] [access_compat:error] [pid 22200] [client 98.193.122.234:51987] AH01797: client denied by server configuration: /var/www/nextcloud/data/.ocdata
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
no error could be found filtering for keyword error