Mobile client on Android does not synchronize

Hello Nextcloud Community!

I am facing an issue with the sync of files from my cloudserver to my mobile device (Android phone) and would like to ask for your support. Here are the details:

Nextcloud Version 28.0.1
PHP Version: 8.0
Operating System: MacOS 10.14.6
Nextcloud Desktop Client: 2.6.5
Nextcloud Android Client: 3.26.0
DAVx5 Version: 4.3.11-ose (403110004) ()
Android Version: 14

Files are being synchronized between Mac Desktop Client (from local folder) to cloud server perfectly. But the mobile app on Android does not automatically download the files. Actually no file at all is being downloaded from the server.

The mobile app on Android is capable to write files as some subfolder is created within my data storage folder. So access should be given. But I am missing the files I intend to sync from my MacOS to my Android phone.

The selected “Data storage folder” within the settings (/storage/emulated/0/Android/media/com.nextcloud.client) is expected to contain the synchronized files in the same way as it is done by the desktop client. On Android (Mobile) you can view the cloud files (Settings > All files), but they are not available locally (Settings > On device). I tried with different choices for the “data storage folder”, no improvement.

How to make the Android App download files to the mobile device, primary from server to mobile device (other direction appreciated)?

Tried it with the Nextcloud Dev App version 20231223, same.

Thank you for your help.


I’ve got the same problem. Can anyone help?

3-dot menu next to a file/folder then Sync or Download. It’s an Explorer app by default. Also it can expose your files to compliant Android apps as a Document Provider, so often syncing/downloading is unnecessary (though obviously there are use cases for it too).

Hello There,
I did not manage to get it work with the Nextcloud App, but I found “FolderSync” (version 3.5.6 in use, you get it from F-Droid) and using that app you can comforably configure which files up- or download to/from where. So I’d recommend using that app (free, but you can purchase it to remove ads).