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Sorry to hear you’re facing problems ![]()
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can ![]()
Nextcloud version (eg, 20.0.5): Nextcloud Hub 7 (28.0.1)
Operating system and version (eg, Ubuntu 20.04): Linux 6.1.67 x86_64
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): 8.2
The issue you are facing:
Synchronization of directories is not complete. Server (manitu.de, vServer) and client (Ubuntu 22.04.3 LTS) are set up, the client shows a green check mark and does not give an error message. However, files in sub-directories on the server are missing (different types of user files e.g. .txt). These are loaded only when a new document is created in the local sub-directory. I verified the missing data with a second client and via the web interface.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
Neue Installation von Nextcloud auf Server und auf Client.
The output of your Nextcloud log in Admin > Logging:
keine Einträge
The output of your config.php file:
<?php
$CONFIG = array (
'default_language' => 'de',
'default_locale' => 'de_DE',
'default_phone_region' => 'DE',
'enable_previews' => 'false',
'skeletondirectory' => '',
'instanceid' => '*****',
'passwordsalt' => '****',
'secret' => '*****',
'trusted_domains' =>
array (
0 => '***.com',
),
'datadirectory' => '****',
'dbtype' => 'mysql',
'version' => '28.0.1.1',
'integrity.check.disabled' => true,
'trashbin_retention_obligation' => 'auto, 30',
'version_retention_obligation' => 'auto, 30',
'memcache.local' => '\\OC\\Memcache\\APCu',
'log_type' => 'file',
'logfile' => '/dev/null',
'localstorage.umask' => 7,
'overwrite.cli.url' => '****',
'dbname' => 'db100487',
'dbhost' => '****',
'dbport' => '',
'dbtableprefix' => 'nc_',
'mysql.utf8mb4' => true,
'dbuser' => 'u100487',
'dbpassword' => '***',
'installed' => true,
# 'memcache.distributed => \OC\Memcache\Memcached',
'filelocking.enabled' => true, #false,
# 'memcache.locking' => '\\OC\\Memcache\\Redis',
# 'redis' =>
# array (
# 'host' => 'localhost',
# 'port' => 6379,
# 'timeout' => 0.0,
Web-Error-Log
2024-01-05 12:44:06 ::1 authz_core:error 8895 AH01630: client denied by server configuration: /home/sites/site10003***1/web/***.com/apps/theming/img/core
2024-01-05 12:44:06 ::1 authz_core:error 8893 AH01630: client denied by server configuration: /home/sites/site10003***/web/***.com/apps/theming/img/core
2024-01-05 12:43:25 ::1 access_compat:error 8746 AH01797: client denied by server configuration: /home/sites/site10003***/web/***.com/data/.ocdata
2024-01-05 12:06:11 ::1 access_compat:error 24045 AH01797: client denied by server configuration: /home/sites/site10003***/web/***.com/data/.ocdata
2024-01-05 12:02:03 ::1 proxy_fcgi:error 22828 (70008)Partial results are valid but processing is incomplete: AH01075: Error dispatching request to : (reading input brigade)
2024-01-05 11:58:11 ::1 authz_core:error 19375 AH01630: client denied by server configuration: /home/sites/site10003***/web/***.com/apps/theming/img/core