Support intro
Sorry to hear you’re facing problems. 
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If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
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- Official documentation (searchable and regularly updated)
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.2
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu Server 24.04.3
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.58
- Reverse proxy and version _(e.g. nginx 1.27.2)
N/A
- PHP version (e.g, 8.3):
php 8.4.15
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
After Uploading camera roll from iPhone app
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
NC on Ubuntu
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
I’m a relative beginner at linux and made a NC server as a project to learn. I installed the memories app to my server and uploaded my iCloud camera roll using the app and the dates on quite a few of the photos is incorrect.
The filemask (DD-MM-YYYY-xxxx.jpg/mov/etc) is correct for all of them but some photos are not in the right date.
All of the photos, I noticed, are sorted into the right folder and subfolder (/Photos/YYYY/MM/img.jpg)
I’ve tried steps like using occ to force re-index my whole library and nothing changes.
I know this question doesnt make much sence but as i said, im relatively new to NC and linux in general so im just confused by why this wont work.
Thank you for reading my waffle!
, we all started that way 