Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 12.0.2): Nextcloud 18.0.3
Operating system and version (eg, Ubuntu 17.04): Linux Mint Tessa (equivalent to Ubuntu 18.0.4)
Apache or nginx version (eg, Apache 2.4.25): Nginx 1.14.0
PHP version (eg, 7.1): 7.3.16
The issue you are facing:
My Nextcloud instance doesn’t correctly show me the correct max quota for my own account (that also happens to be the admin account). If I set the max quota through occ, the max storage is shown correctly (username and email redacted):
However, if I look anywhere else, this max quota doesn’t change in the files app and the settings:
Files: 
Settings: 
This happened to me in Nextcloud version 17.0.4. An upgrade to 18.0.3 didn’t fix this problem, which I kind of expected…
Is this the first time you’ve seen this error? (Y/N): No.
Steps to replicate it:
- Use occ command to change admin’s max storage quota (sudo -u www-data php occ user:setting files quota )
- Go to Users page and see that max quota was set in user settings
- Go to either the files app or the settings and see that the max quota is locked at 2.7 TB (in my case)
The output of your Nextcloud log in Admin > Logging:
https://pastebin.com/GhcFVw5e
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
https://pastebin.com/XWySyEWX
The output of your Apache/nginx/system log in /var/log/____:
Access Log: https://pastebin.com/zBXcYeNw
Error Log: https://pastebin.com/VWyZRY5V