Support intro
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Getting help
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Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
Server configuration detail
Operating system: Linux 6.1.0-28-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.119-1 (2024-11-22) x86_64
Webserver: Apache/2.4.62 (Debian) (fpm-fcgi)
Database: mysql 10.11.6
PHP version: 8.2.26
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, exif, mcrypt, memcache, msgpack, mysqli, OAuth, odbc, pdo_mysql, PDO_ODBC, pdo_sqlite, Phar, posix, pspell, raphf, readline, redis, shmop, SimpleXML, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xmlreader, xmlrpc, xmlwriter, xsl, zip, http, memcached, Zend OPcache
Nextcloud version: 30.0.4 - 30.0.4.1
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing status
List of activated apps
Enabled:
- activity: 3.0.0
- admin_audit: 1.20.0
- announcementcenter: 7.0.1
- app_api: 4.0.3
- audioplayer: 3.4.1
- bruteforcesettings: 3.0.0
- calendar: 5.0.8
- cloud_federation_api: 1.13.0
- contacts: 6.1.2
- contactsinteraction: 1.11.0
- cookbook: 0.11.2
- dav: 1.31.1
- external: 5.5.2
- federatedfilesharing: 1.20.0
- files: 2.2.0
- files_antivirus: 5.6.1
- files_downloadlimit: 3.0.0
- files_external: 1.22.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- files_zip: 2.1.0
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- maps: 1.5.0
- ncdownloader: 1.0.21
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- passwords: 2024.12.21
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recognize: 8.2.0
- related_resources: 1.5.0
- richdocuments: 8.5.3
- serverinfo: 2.0.0
- settings: 1.13.0
- spreed: 20.1.1
- support: 2.0.0
- survey_client: 2.0.0
- suspicious_login: 8.0.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.5.0
- tvshownamer: 1.0.5
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- circles: 24.0.0
- comments: 1.18.0
- dashboard: 7.8.0
- data_request: 2.0.1
- encryption: 2.15.0
- end_to_end_encryption: 1.16.1
- epubviewer: 1.6.7
- federation: 1.18.0
- firstrunwizard: 2.1
- nextcloud_announcements: 1.13.0
- recommendations: 1.3.0
- sharebymail: 1.14.0
- systemtags: 1.14.0
- transfer: 0.6.3
- twofactor_nextcloud_notification: 3.9.0
- twofactor_totp: 10.0.0-beta.2
- user_ldap
Configuration (config/config.php)
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/cloud.vstans.nl\/",
"htaccess.RewriteBase": "\/",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.vstans.nl",
"office.vstans.nl",
"127.0.0.1",
"192.168.145.20",
"31.21.171.82"
],
"version": "30.0.4.1",
"logtimezone": "Europe\/Amsterdam",
"has_internet_connection": true,
"check_for_working_webdav": true,
"check_data_directory_permissions": false,
"installed": true,
"loglevel": 0,
"maintenance": false,
"log_rotate_size": 8388608,
"enabledPreviewProviders": [
"OC\\Preview\\BMP",
"OC\\Preview\\GIF",
"OC\\Preview\\JPEG",
"OC\\Preview\\Krita",
"OC\\Preview\\MarkDown",
"OC\\Preview\\MP3",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\PNG",
"OC\\Preview\\TXT",
"OC\\Preview\\XBitmap",
"OC\\Preview\\NFO"
],
"updater.release.channel": "stable",
"trashbin_retention_obligation": "auto, 365",
"has_rebuilt_cache": true,
"dbtype": "mysql",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"mysql.utf8mb4": true,
"mail_smtpmode": "sendmail",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"app.mail.imaplog.enabled": "true",
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpsecure": "tls",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\APCu",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0
},
"knowledgebaseenabled": false,
"simpleSignUpLink.shown": false,
"default_phone_region": "NL",
"profile.enabled": true,
"login_form_autocomplete": false,
"defaultapp": "files",
"app_install_overwrite": [
"admin_notifications",
"contacts",
"ncdownloader",
"files_retention",
"files_antivirus"
],
"theme": "",
"allow_local_remote_servers": true,
"global_aria2_config": [],
"ncd_admin_settings": {
"ncd_aria2_rpc_host": "",
"ncd_aria2_rpc_port": "6800",
"ncd_aria2_rpc_token": "xxx",
"ncd_aria2_binary": "\/usr\/bin\/aria2c",
"disallow_aria2_settings": "1",
"ncd_disable_bt": "1",
"focusVisibleAdded": ""
},
"twofactor_enforced": "false",
"twofactor_enforced_groups": [
"2fa"
],
"twofactor_enforced_excluded_groups": [
"films"
],
"maintenance_window_start": 1,
"knowledgebase.embedded": false,
"enable_previews": true,
"preview_concurrency_new": 4,
"preview_max_x": 1000,
"preview_max_y": 700,
"preview_max_filesize_image": 10,
"preview_ffmpeg_path": "\/usr\/bin\/ffmpeg",
"apps_paths": [
{
"path": "\/var\/www\/nextcloud\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/nextcloud\/extra-apps",
"url": "\/extra-apps",
"writable": true
}
]
}
Cron Configuration: Array ( [backgroundjobs_mode] => cron [lastcron] => 1735590901 )
External storages: yes
External storage configuration
+----------+-------------+---------+---------------------+----------------------------+----------------------+------------------+-------------------+-------+
| Mount ID | Mount Point | Storage | Authentication Type | Configuration | Options | Applicable Users | Applicable Groups | Type |
+----------+-------------+---------+---------------------+----------------------------+----------------------+------------------+-------------------+-------+
| 1 | /Muziek | Lokaal | Geen | datadir: "\/cloud\/muziek" | enable_sharing: true | | muziek | Admin |
| 2 | /Share | Lokaal | Geen | datadir: "\/cloud\/Films" | | | films | Admin |
| 6 | /Share | Lokaal | Geen | datadir: "\/cloud\/Films" | | | FilmsW | Admin |
+----------+-------------+---------+---------------------+----------------------------+----------------------+------------------+-------------------+-------+
Encryption: no
User-backends:
- OC\User\Database
Subscription:
- No valid subscription key set
Talk configuration:
STUN servers
TURN servers
- no custom server configured
Signaling servers (mode: default):
- SIP dialin is disabled
- SIP dialout is disabled
- no custom server configured
Recording servers:
- Recording is enabled
- Recording consent is set to “default”
- no recording server configured
Browser: Mozilla/5.0 (X11; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0
-
Is this the first time you’ve seen this error? (Yes / No):
No
-
When did this problem seem to first start?
back in jun 2022
Markdown details not collapsing/expanding -
Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare Metal
-
Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
[Markdown editor not working as expected for more then 2 years]
Steps to replicate it (hint: details matter!):
-
create a markdown.md file
-
add a line like
<details><summary>External storage configuration</summary>
some info
</details> -
See that it doesn;t work like on this forum
